DLMF: Dialhome received with error: DLmV0198E: Get SEL Info command failed

Samenvatting: dial home received with error DLMF-DLmV0198E-Get-SEL-Info-command-failed on VTE1

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Symptomen



Dial home received with error message:       
 
LMF-DLmV0198E-Get-SEL-Info-command-failed 

This is seen at DLm Release 5.0.3 through 5.1.1, but may affect more versions.

Check /var/log/messages on that VTE:      
 
vte1:/var/log # cat /var/log/messages | grep "Get SEL"
2020-05-07T15:22:51.616010-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:23:16.630471-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:23:41.642472-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:24:06.654503-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:24:18.674316-04:00 vte1 ipmievd: Get SEL Info command failed: Unspecified error
2020-05-07T15:24:28.674396-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:24:38.674516-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:24:48.674616-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:24:58.674727-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:08.674831-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:18.674939-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:28.675063-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:38.675167-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
vte1:/var/log #

Oorzaak

Failure to disconnect virtual media during after the manufacturing process.

Oplossing

In the cases examined, the issue occurred and stopped within seconds and did not repeat the same day. Further checking confirmed it did not repeat within the next 7 days. 

Workaround:     
Check if VTE iDRAC has Virtual Media attached on the VTE where the ipmievd error occurred by running the below command:     

# racadm get idrac.Virtualmedia.attached

Examples:     
If Virtual Media is attached:        
vte1:~ # racadm get idrac.Virtualmedia.attached
[Key=idrac.Embedded.1#VirtualMedia.1]
Attached=Attached

If Virtual Media is *not* attached:     
vte1:~ # racadm get idrac.Virtualmedia.attached
[Key=idrac.Embedded.1#VirtualMedia.1]
Attached=AutoAttach OR Attached=Detached

A workaround (non disruptive   iDRAC internal settings modification only) to prevent further occurrence, is to detach Virtual Media. Execute the following on the VTE with the error:      
 
vte1:~ # racadm set idrac.Virtualmedia.attached 0
[Key=idrac.Embedded.1#VirtualMedia.1]
Object value modified successfully

Verify:o

vte1:~ # racadm get idrac.Virtualmedia.attached
[Key=idrac.Embedded.1#VirtualMedia.1]
Attached=Detached

Getroffen producten

Disk Library for mainframe

Producten

Disk Library for mainframe, Disk Library for mainframe DLm8500, Disk Library for mainframe Software
Artikeleigenschappen
Artikelnummer: 000173590
Artikeltype: Solution
Laatst aangepast: 20 nov. 2020
Versie:  2
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