CloudLink:CloudLink 郵件通知無法運作「將電子郵件傳送至下列伺服器失敗...」。

Samenvatting: CloudLink 郵件通知無法運作「將電子郵件傳送至下列伺服器失敗...」。

Dit artikel is van toepassing op Dit artikel is niet van toepassing op Dit artikel is niet gebonden aan een specifiek product. Niet alle productversies worden in dit artikel vermeld.

Symptomen

郵件通知測試顯示「將電子郵件傳送至下列伺服器失敗:XXX.XXX.XXX.XXX:25」

cloudlink-errors.log:
2023-02-20 04:39:17,377 ERROR [/cloudlink/rest/email/test (qtp1485955886-192095)] c.a.g.e.s.m.EmailNotificationServiceBean.sendTestEmail(…) (EmailNotificationServiceBean.java:179) Failed to send test email: Sending the email to the following server failed: xxxxx.xxxxx.com.xxx:25
org.apache.commons.mail.EmailException: Sending the email to the following server failed: xxxxx.xxxxx.com.xxx:25
    at org.apache.commons.mail.Email.sendMimeMessage(Email.java:1469)
    at org.apache.commons.mail.Email.send(Email.java:1496)
...
...
...
Caused by: javax.mail.MessagingException: Could not connect to SMTP host: mailout.optus.com.xxxxx.xxxxx.com.xxx, port: 25, response: 554
    at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2106)
    at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:712)
    at javax.mail.Service.connect(Service.java:295)
    at javax.mail.Service.connect(Service.java:176)
    at javax.mail.Service.connect(Service.java:125)
    at javax.mail.Transport.send0(Transport.java:194)
    at javax.mail.Transport.send(Transport.java:124)
    at org.apache.commons.mail.Email.sendMimeMessage(Email.java:1459)
    ... 95 common frames omitted

Oorzaak

HTTP 回應代碼 554 表示接收伺服器在訊息的「From」或「To Headers」中看到一些與它不相符的訊息。
造成這種情況的原因有好幾種。不正確郵件標題或寄件人已被封鎖,或不在接收郵件伺服器的允許清單中。
在這種情況下,郵件伺服器的允許清單設定僅接受允許清單上 IP 的郵件要求。

Oplossing

若要解決此問題,請將 Cloudlink 節點新增至該郵件伺服器的允許清單。

Getroffen producten

CloudLink SecureVM, CloudLink
Artikeleigenschappen
Artikelnummer: 000211326
Artikeltype: Solution
Laatst aangepast: 17 mei 2026
Versie:  7
Vind antwoorden op uw vragen via andere Dell gebruikers
Support Services
Controleer of uw apparaat wordt gedekt door Support Services.