Il backup del database NMC non riesce dopo l'aggiornamento a NetWorker 19.11

Samenvatting: Dopo l'aggiornamento a NetWorker 19.11 su Windows 2022, il backup del database NMC ha iniziato a non riuscire.

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Symptomen

Il backup del database NMC non riesce dopo l'aggiornamento a NetWorker 19.11.

Errori nel log delle azioni della policy: 
108179:savepsm: Replicating database contents to C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata...
108180:savepsm: Unable to execute C:\Program Files\EMC NetWorker\Management\GST\postgres_latest\bin\pg_basebackup.exe in order to copy the database
108181:savepsm: See 'C:\Program Files\EMC NetWorker\Management\GST\logs\pg_basebackup.log' for details
108179:savepsm: Replicating database contents to C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata...
108180:savepsm: Unable to execute C:\Program Files\EMC NetWorker\Management\GST\postgres_latest\bin\pg_basebackup.exe in order to copy the database
108181:savepsm: See 'C:\Program Files\EMC NetWorker\Management\GST\logs\pg_basebackup.log' for details
Errori in C:\Program Files\EMC NetWorker\Management\GST\logs\pg_basebackup.log: 
pg_basebackup: incompatible server version 12.18
pg_basebackup: removing data directory "C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata"

Oorzaak

Con NetWorker 19.11, Postgres è stato aggiornato alla versione 12.18. Tuttavia, il postgres_link in C:\Program Files\EMC NetWorker\Management\GST è ancora collegato a Postgres 11.21.

Questo è un esempio di link errato:

 <SYMLINKD>     postgres_latest [C:\Program Files\EMC NetWorker\Management\GST\postgres\11.21]

Oplossing

Attenersi alla seguente procedura per risolvere il problema:

1) Accedere a C:\Program Files\EMC NetWorker\Management\GST.
2) Eliminare il link postgres_latest.
3) Ricreare il link in modo che punti alla cartella Postgres 12.18.

mklink /D "C:\Program Files\EMC NetWorker\Management\GST\postgres_latest" "C:\Program Files\EMC NetWorker\Management\GST\postgres\12.18"

 

Artikeleigenschappen
Artikelnummer: 000227517
Artikeltype: Solution
Laatst aangepast: 25 feb. 2026
Versie:  2
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