PowerEdge: 17G - Server Unable to Complete POST – Stuck at "HOST Boot in Progress"

Сводка: PowerEdge 17G server is stuck at "Host Boot in Progress" and cannot complete the boot process to the OS.

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Инструкции

System fails to advance beyond "Host Boot in Progress" during initialization.

POST error 

In most of the cases, replacing the DC-SCM card has resolved the Issue.

Note: Subsequent changes to troubleshooting for 17G, and part recommendations:
The DC-SCM (Data Center – Secure Control Module) integrates system management components (e.g., iDRAC, security features, platform control). The DC-SCM is not a tie-in component to the planar HPM (system board).


iDRAC/BIOS issues and troubleshooting: Since the management port, iDRAC chipset, and BIOS architecture reside on the DC-SCM, troubleshooting to also be included for 17G platforms should be reseating of the DC-SCM card.

Before initiating a hardware replacement, ensure the following troubleshooting steps have been performed:

  1. Perform a Flea Power Drain (Node Reset)
    1. Power off the system.
    2. Remove all AC power cables.
    3. Press and hold the power button for 15–20 seconds.
    4. Wait 1–2 minutes.
      Reconnect power and boot the system.
    5. This clears residual power and can recover DC-SCM initialization failures.
  2. Check iDRAC Accessibility
    1. Attempt to access iDRAC via:
    2. Web GUI
    3. SSH
    4. RACADM
  3. Reset iDRAC
    1. If accessible: Perform iDRAC soft reset: racadm racreset
    2. If unresponsive: Hold System ID button for ~15 seconds (if supported for iDRAC reset). Perform full AC power removal again.
  4. Reseat the DC-SCM Module (If Hardware Suspected)
    1. Warning: Follow ESD precautions.
    2. Power off system.
    3. Remove AC power.
    4. Remove top cover.
    5. Locate DC-SCM module.
    6. Reseat: DC-SCM card
    7. Reassemble and retest.
    8. Check for:
      1. Bent pins
      2. Connector damage
      3. Physical debris
  5. Replace DC-SCM (If Confirmed Faulty)
    • Consider replacement if:
      • iDRAC is completely non-functional
      • System consistently halts at “Host Boot in Progress”
      • Firmware recovery fails
      • SEL shows persistent DC-SCM hardware faults
      • Reseating does not resolve issue.

Затронутые продукты

PowerEdge R470, PowerEdge R4715, PowerEdge R570, PowerEdge R5715, PowerEdge R670, PowerEdge R6715, PowerEdge R6725, PowerEdge R770, PowerEdge R770AP, PowerEdge R7715

Продукты

PowerEdge R7725, PowerEdge R7725xd, PowerEdge XE7740, PowerEdge XE7745, PowerEdge XE8712, PowerEdge XE9712, Poweredge XE9712 with iDRAC, PowerEdge XE9780, PowerEdge XE9780L, PowerEdge XE9780LAP, PowerEdge XE9785, PowerEdge XE9785L, PowerEdge XR8000-P , PowerEdge XR8720t ...
Свойства статьи
Номер статьи: 000434651
Тип статьи: How To
Последнее изменение: 06 Jul 2026
Версия:  3
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