Computers Are Unable to Connect Using Active Management Technology or Intel Standard Manageability with Intel Core 13th Generation CPUs

Сводка: Computers are unable to connect using AMT or ISM with non-Transport Layer Security (TLS) network communication with Intel Core 13th Generation CPUs or Intel Xeon CPUs.

Данная статья применяется к Данная статья не применяется к Эта статья не привязана к какому-либо конкретному продукту. В этой статье указаны не все версии продуктов.

Симптомы

Computers are unable to connect using AMT or ISM with non-TLS network communication with Intel Core 13th Generation CPUs or Intel Xeon CPUs installed.


Impacted Models:

  • OptiPlex:
    OptiPlex 7010 (Mini Tower, Small Form Factor, Micro Form Factor)
     
  • Precision:
    Precision 3260, Precision 3460, Precision 3660


Impacted CPU:

  • Intel Core 13th Gen CPU:
    Intel Core i9-13900, Intel Core i7-13700, Intel Core i5-13500, so on
     
  • Intel Xeon W-3400/W-2400:
    Intel Xeon W9-3495X, Intel Xeon W7-3445, Intel Xeon W5-3425, Intel Xeon W7-2495X, Intel Xeon W5-2465X, Intel Xeon W3-2435, so on

Причина

Non-TLS network communications may be less secure than TLS network communications because non-TLS communications are not encrypted, while TLS network communications are encrypted.

Разрешение

Non-TLS Network Communication

Computers that ship with the Intel Core 13th Generation CPUs and Intel Xeon W-3400/W-2400, AMT/ISM no longer support non-TLS network communication.

This is an expected behavior, Intel removed the option to choose non-TLS network communications to help Users provide more secure solutions to Customers.

For more details, see the following Intel article: Non-TLS End-of-Life Notification for Intel Active Management Technology (Intel AMT) and Intel Standard Manageability This hyperlink is taking you to a website outside of Dell Technologies..

 

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Затронутые продукты

OptiPlex 7010 (End of Life), Precision 3260 Compact, Precision 3460 Small Form Factor, Precision 3660 Tower
Свойства статьи
Номер статьи: 000210567
Тип статьи: Solution
Последнее изменение: 17 Jul 2026
Версия:  6
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