The Dell Wireless Dock D5000 is a device that links all your electronic devices to your laptop with a WiGig interface. When you connect the laptop to the docking station, you can gain access to all your peripherals without having to plug them to the laptop. (For example: Mouse, keyboard, stereo speakers, external hard drive, and large-screen displays, and so on.)
For help with specifications, setup, connecting an external monitor, troubleshooting common issues, and so on, see the matching expanding section below.
Personal computer Connectivity |
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Frequency |
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Video ports |
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Data rate |
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Audio ports |
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Network ports |
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USB ports |
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The docking station is supported on PCs with Dell Wireless 1601 Tri-Band Combo half mini card.
Dell Wireless 1601 Tri-Band Combo Half Mini Card supports: (The WiGig Specification v1.1 and IEEE 802.11ad D6.0; Wireless Local Area Networks (WLAN) IEEE 802.11 a/b/g/n; Bluetooth Enhanced Data Rate, High Speed, and Low Energy operation.) It is featured with: (A steady stream of up to 4.6 Gbps WiGig, 300 Mbps WLAN, and Bluetooth combo function. Which provides three technologies for enterprise, home wireless LAN, and PAN access.)
Figure 1: Front view of Dell Wireless Dock D5000
1 | Pairing Button |
2 | USB 3.0 Connector |
3 | Audio/Microphone Combo Connector |
4 | Docking Status LED |
Figure 2: Rear view of Dell Wireless Dock D5000
1 | Power Switch |
2 | Power Connector |
3 | Network Port |
4 | USB 3.0 Connector x2 |
5 | HDMI Connector |
6 | DisplayPort Connector |
Figure 3: Left view of Dell Wireless Dock D5000
1 | Security Cable Slot |
Figure 4: Right view of Dell Wireless Dock D5000
1 | Reset Button |
Dell Wireless Dock D5000 works with the Wireless Docking software. The software comes preinstalled on your personal computer that is equipped with a Dell 1601 Tri-Band WiGig card. If you must download and install the driver manually, follow the instructions below.
Once the Wireless Dock software and drivers are successfully installed on your personal computer, follow the steps below to connect to the Dell Wireless Dock D5000
To delete all associated settings stored on your Dell Wireless Dock, press and hold down the reset button for 10 seconds. All dock settings are deleted, and you have to reestablish a connection. To reestablish a connection to a wireless dock, you must repeat the connection process.
Symptom | Possible Solution |
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No video on the monitor attached to the HDMI port on the dock |
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No video on the monitor attached to the DisplayPort port on the dock |
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Video on the attached monitor is distorted or flickering |
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Video on the attached monitor is not displayed as an extended monitor |
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The audio jack is not functioning or is lagging |
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USB ports are not functional on the docking station. |
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HDCP content is not able to be displayed on the attached monitor |
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LAN port is not functional |
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Wireless Hub Connection Manager is not loaded |
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A WiGig connection is not established |
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An intermittent drop in connectivity with dock when the antenna on a laptop LCD panel is pressed. Alternatively, when there is movement obstructing the signal or a different angle between the laptop and the dock |
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Webcams usage likely shows issues at higher or default video resolutions |
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After the Windows 10 upgrade from Windows 8.1, the WiGig refresh button is disabled. It is confirmed that there is no Windows 10 1601 WIGIG driver for D5000. There is a workaround to reenable the WiGig refresh button in Windows 10 as described below.
Prior to the Registry edit, install the Windows 8.1 version of the Dell Wireless 1601 WiGig Application from Dell Drivers & Downloads. (Compatible products: Latitude 6430u, E5440, E5540, E7240, E7440, and the Precision M4800, M6800)
You must download and install the latest DisplayLink driver for Windows 10 from the: DisplayLink Site
regedit
in the Start menu and pressing enter.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1AE9&DEV_0101&SUBSYS_00000000&REV_0?\????????????\Device Parameters
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1AE9&DEV_0101&SUBSYS_00000000&REV_0?\????????????\Device Parameters
e5b3b5ac-9725-4f78-963f-03dfb1d828c7
instead of the New Key #1 name of the newly created item.e5b3b5ac-9725-4f78-963f-03dfb1d828c7
key.EnableAllBridgeInterrupts
instead of the New Value #1 name of the newly created item.EnableAllBridgeInterrupts
item.1
instead of 0
in the Value data: Field.Example:
Figure.5 Editor Screenshot (English Only)
To resolve this error, follow the steps below:
"%WinDir%\Microsoft.NET\Framework\%version%\CONFIG"
directorymachine.config
file. Ensure the minimum User permissions granted are Read and ExecuteC:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\CONFIG
You may experience an issue with no sound from the headphone jack on the D5000 Wireless Dock. The computer does detect the headphones when plugged into the jack and unplugged. If the D5000 is connected to an HDMI or Display Port cable, the audio plays through speakers connected to the Monitor or TV. Reinstalling the Dell 1601 WiGig driver from Dell Support does not resolve the issue.
To resolve the issue, update the DisplayLink USB Graphics Software for Windows to the latest version.
These instructions are to install the Dell Wireless 1601 WiGig card in a supported computer: (For example: Dell 6430u, M6800, E7440, and so on with the Dell Wireless (DW) 1601 ordered from the factory.)