DLMF: Dialhome received with error: DLmV0198E: Get SEL Info command failed
Summary: dial home received with error DLMF-DLmV0198E-Get-SEL-Info-command-failed on VTE1
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Symptoms
Dial home received with error message:
LMF-DLmV0198E-Get-SEL-Info-command-failed
This is seen at DLm Release 5.0.3 through 5.1.1, but may affect more versions.
Check /var/log/messages on that VTE:
vte1:/var/log # cat /var/log/messages | grep "Get SEL"
2020-05-07T15:22:51.616010-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:23:16.630471-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:23:41.642472-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:24:06.654503-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:24:18.674316-04:00 vte1 ipmievd: Get SEL Info command failed: Unspecified error
2020-05-07T15:24:28.674396-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:24:38.674516-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:24:48.674616-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:24:58.674727-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:08.674831-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:18.674939-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:28.675063-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:38.675167-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
vte1:/var/log #
2020-05-07T15:22:51.616010-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:23:16.630471-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:23:41.642472-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:24:06.654503-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:24:18.674316-04:00 vte1 ipmievd: Get SEL Info command failed: Unspecified error
2020-05-07T15:24:28.674396-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:24:38.674516-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:24:48.674616-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:24:58.674727-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:08.674831-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:18.674939-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:28.675063-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:38.675167-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
vte1:/var/log #
Cause
Failure to disconnect virtual media during after the manufacturing process.
Resolution
In the cases examined, the issue occurred and stopped within seconds and did not repeat the same day. Further checking confirmed it did not repeat within the next 7 days.
Workaround:
Check if VTE iDRAC has Virtual Media attached on the VTE where the ipmievd error occurred by running the below command:
# racadm get idrac.Virtualmedia.attached
Examples:
If Virtual Media is *not* attached:
A workaround (non disruptive iDRAC internal settings modification only) to prevent further occurrence, is to detach Virtual Media. Execute the following on the VTE with the error:
Workaround:
Check if VTE iDRAC has Virtual Media attached on the VTE where the ipmievd error occurred by running the below command:
# racadm get idrac.Virtualmedia.attached
Examples:
If Virtual Media is attached:
vte1:~ # racadm get idrac.Virtualmedia.attached
[Key=idrac.Embedded.1#VirtualMedia.1]
Attached=Attached
[Key=idrac.Embedded.1#VirtualMedia.1]
Attached=Attached
If Virtual Media is *not* attached:
vte1:~ # racadm get idrac.Virtualmedia.attached
[Key=idrac.Embedded.1#VirtualMedia.1]
Attached=AutoAttach OR Attached=Detached
[Key=idrac.Embedded.1#VirtualMedia.1]
Attached=AutoAttach OR Attached=Detached
A workaround (non disruptive iDRAC internal settings modification only) to prevent further occurrence, is to detach Virtual Media. Execute the following on the VTE with the error:
vte1:~ # racadm set idrac.Virtualmedia.attached 0
[Key=idrac.Embedded.1#VirtualMedia.1]
Object value modified successfully
Verify:o
vte1:~ # racadm get idrac.Virtualmedia.attached
[Key=idrac.Embedded.1#VirtualMedia.1]
Attached=Detached
[Key=idrac.Embedded.1#VirtualMedia.1]
Object value modified successfully
Verify:o
vte1:~ # racadm get idrac.Virtualmedia.attached
[Key=idrac.Embedded.1#VirtualMedia.1]
Attached=Detached
Etkilenen Ürünler
Disk Library for mainframeÜrünler
Disk Library for mainframe, Disk Library for mainframe DLm8500, Disk Library for mainframe SoftwareMakale Özellikleri
Article Number: 000173590
Article Type: Solution
Son Değiştirme: 20 Kas 2020
Version: 2
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