DPSearch: Avamar Source, Arama ya eklendikten sonra "Disconnected" durumunda kalıyor

Summary: Avamar Source, Arama ya eklendikten sonra "Disconnected" durumunda kalıyor.

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Symptoms

DPSearch dağıtıldıktan ve DPSearch'a bir Avamar Kaynağı eklendikten sonra sistem "bağlantısı kesilmiş" durumda kalır. Aracıyı Search Console'dan onarmak yardımcı olmuyor.
search-avamar-action-AvamarSourceName.log günlüklerinden şunları görebiliriz:       

8|P 1|T [qtp688581408-21]|2021-05-25 13:06:15,581|Avamar::logon|ERROR|Failed to log in Avamar server "Avamar Source" with error "Connection or outbound has closed" org.apache.axis2.AxisFault: Connection or outbound has closed
    at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
    at org.apache.axis2.transport.http.SOAPMessageFormatter.writeTo(SOAPMessageFormatter.java:83)
    at org.apache.axis2.transport.http.AxisRequestEntity.writeRequest(AxisRequestEntity.java:84)
    at org.apache.commons.httpclient.methods.EntityEnclosingMethod.writeRequestBody(EntityEnclosingMethod.java:499)
    at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2114)
    at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
    at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
    at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
    at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
    at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:346)
    at org.apache.axis2.transport.http.AbstractHTTPSender.executeMethod(AbstractHTTPSender.java:557)
    at org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:199)
    at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:76)
    at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:400)
    at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:225)
    at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:438)
    at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:402)
    at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
    at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
    at com.avamar.mc.sdk10.Mcsdk10Stub.login(Mcsdk10Stub.java:28944)
    at com.avamar.mc.sdk10.client.McSdkClient.connect(McSdkClient.java:70)
    at com.avamar.mc.sdk10.client.McSdkClient.connect(McSdkClient.java:64)
    at com.emc.zinc.avamar.Avamar.logon(Avamar.java:3592)
    at com.emc.zinc.avamar.AvamarConnector.logOn(AvamarConnector.java:41)
    at com.emc.zinc.dpsearch.action.ConnectionHelper.connect(ConnectionHelper.java:39)
    at com.emc.zinc.dpsearch.action.ConnectionHelper.connectSource(ConnectionHelper.java:64)
    at com.emc.zinc.avamar.action.AdminActionResource.performAction(AdminActionResource.java:49)
    at com.emc.zinc.avamar.action.AdminActionResource.connectToSource(AdminActionResource.java:63)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81)
    at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:144)
    at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:161)
    at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:160)
    at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:99)
    at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:389)
    at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:347)
    at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:102)
    at org.glassfish.jersey.server.ServerRuntime$2.run(ServerRuntime.java:326)
    at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271)
    at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267)
    at org.glassfish.jersey.internal.Errors.process(Errors.java:315)
    at org.glassfish.jersey.internal.Errors.process(Errors.java:297)
    at org.glassfish.jersey.internal.Errors.process(Errors.java:267)
    at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:317)
    at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:305)
    at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1154)
    at org.glassfish.jersey.jetty.JettyHttpContainer.handle(JettyHttpContainer.java:195)
    at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:96)
    at org.eclipse.jetty.server.Server.handle(Server.java:498)
    at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:310)
    at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:258)
    at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:544)
    at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635)
    at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
    at java.lang.Thread.run(Unknown Source)
Caused by: com.ctc.wstx.exc.WstxIOException: Connection or outbound has closed
    at com.ctc.wstx.sw.BaseStreamWriter._finishDocument(BaseStreamWriter.java:1421)
    at com.ctc.wstx.sw.BaseStreamWriter.close(BaseStreamWriter.java:241)
    at org.apache.axiom.util.stax.wrapper.XMLStreamWriterWrapper.close(XMLStreamWriterWrapper.java:46)
    at org.apache.axiom.om.impl.MTOMXMLStreamWriter.close(MTOMXMLStreamWriter.java:188)
    at org.apache.axiom.om.impl.llom.OMSerializableImpl.serializeAndConsume(OMSerializableImpl.java:197)
    at org.apache.axis2.transport.http.SOAPMessageFormatter.writeTo(SOAPMessageFormatter.java:79)
    ... 56 more
Caused by: java.net.SocketException: Connection or outbound has closed
    at sun.security.ssl.SSLSocketImpl$AppOutputStream.write(Unknown Source)
    at java.io.BufferedOutputStream.flushBuffer(Unknown Source)
    at java.io.BufferedOutputStream.flush(Unknown Source)
    at org.apache.commons.httpclient.ChunkedOutputStream.flush(ChunkedOutputStream.java:191)
    at com.ctc.wstx.io.UTF8Writer.flush(UTF8Writer.java:103)
    at com.ctc.wstx.sw.BufferingXmlWriter.flush(BufferingXmlWriter.java:241)
    at com.ctc.wstx.sw.BufferingXmlWriter.close(BufferingXmlWriter.java:214)
    at com.ctc.wstx.sw.BaseStreamWriter._finishDocument(BaseStreamWriter.java:1419)
    ... 61 more
|Avamar.java(3623)|

Cause

DPSearch ve Avamar arasındaki bağlantı başarısız oluyor. DPSearch, Avamar sunucusuyla iletişim kuramıyor ancak bunun nedeni tam olarak bilinmiyor.

Resolution

Bu davranışı çözmek için tüm düğümlerde DPSearch Avamar hizmetlerini yeniden başlatın:      
 

service search-avamar-action stop
service search-avamar-worker stop
service search-avamar-action start
service search-avamar-worker start


Avamar kaynağının bağlantısı kesilirse DPSearch Administration web kullanıcı arayüzündeki Sources yapılandırmasından Avamar parolasını girin. Hizmeti tekrar yeniden başlatın ve/veya ek yardım için destek ekibiyle iletişime geçin.

Etkilenen Ürünler

Data Protection Search
Makale Özellikleri
Article Number: 000187721
Article Type: Solution
Son Değiştirme: 23 Mar 2026
Version:  2
Sorularınıza diğer Dell kullanıcılarından yanıtlar bulun
Destek Hizmetleri
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