Log File Directories for Dell Encryption Enterprise and Dell Data Security Servers

摘要: Location of log files commonly used for Dell Encryption Enterprise Shield (formerly Dell Data Protection | Enterprise Edition Shield) and Dell Security Management Server (formerly Dell Data Protection | Enterprise Edition) maintenance and troubleshooting, ...

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症状

Affected Products:

  • Credant Mobile Guardian
  • Dell Data Protection | Personal Edition
  • Dell Encryption Personal
  • Dell Data Protection | Enterprise Edition
  • Dell Data Protection | Server Edition
  • Dell Encryption Enterprise
  • Dell Data Protection | Enterprise Edition Server
  • Dell Security Management Server
  • Dell Data Protection | Virtual Edition
  • Dell Security Management Server Virtual

Affected Operating Systems:

  • Windows
  • Linux

Table of Contents

原因

Not Applicable

解决方案

Click Dell Encryption, Dell Security Management Server, or Dell Security Management Server Virtual for a list of log locations.

Dell Encryption

Click the version for the list of log locations.

Windows 10, Windows 8 / 8.1, Windows 7

%ProgramData%\Dell\Dell Data Protection\Encryption

Windows 8 / 8.1, Windows 7

%ProgramData%\Dell\Dell Data Protection\Encryption

Windows XP

%ALLUSERSPROFILE%\Application Data\Dell\Dell Data Protection\Encryption

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Dell Security Management Server

Click the version for the list of log locations.

Windows Server 2019 Standard, Datacenter

C:\Program Files\Dell\Enterprise Edition\[Service Name]\Logs
%ProgramData%\Dell\GateKeeper

Windows Server 2016 Standard, Datacenter

C:\Program Files\Dell\Enterprise Edition\[Service Name]\Logs
%ProgramData%\Dell\GateKeeper

Windows Server 2012 R2 Standard, Datacenter

C:\Program Files\Dell\Enterprise Edition\[Service Name]\Logs
%ProgramData%\Dell\GateKeeper

Windows Server 2016 Standard, Datacenter

C:\Program Files\Dell\Enterprise Edition\[Service Name]\Logs
%ProgramData%\Dell\GateKeeper

Windows Server 2012 R2 Standard, Datacenter

C:\Program Files\Dell\Enterprise Edition\[Service Name]\Logs
%ProgramData%\Dell\GateKeeper

Windows Server 2016 Standard, Datacenter

C:\Program Files\Dell\Enterprise Edition\[Service Name]\Logs
%ProgramData%\Dell\GateKeeper

Windows Server 2012 R2 Standard, Datacenter

C:\Program Files\Dell\Enterprise Edition\[Service Name]\Logs
%ProgramData%\Dell\GateKeeper

Windows Server 2008 R2 Standard, Enterprise

C:\Program Files\Dell\Enterprise Edition\[Service Name]\Logs
%ProgramData%\Dell\GateKeeper

Windows Server 2016 Standard, Datacenter

C:\Program Files\Dell\Enterprise Edition\[Service Name]\Logs
%ProgramData%\Dell\GateKeeper

Windows Server 2012 R2 Standard, Datacenter

C:\Program Files\Dell\Enterprise Edition\[Service Name]\Logs
%ProgramData%\Dell\GateKeeper

Windows Server 2008 R2 Standard, Enterprise

C:\Program Files\Dell\Enterprise Edition\[Service Name]\Logs
%ProgramData%\Dell\GateKeeper

Windows Server 2008 Standard, Enterprise

C:\Program Files\Dell\Enterprise Edition\[Service Name]\Logs
%ProgramData%\Dell\GateKeeper

Windows Server 2012 R2 Standard

C:\Program Files\Dell\Enterprise Edition\[Service Name]\Logs
%ProgramData%\Dell\GateKeeper

Windows Server 2008 R2 Standard, Enterprise

C:\Program Files\Dell\Enterprise Edition\[Service Name]\Logs
%ProgramData%\Dell\GateKeeper

Windows Server 2008 Standard, Enterprise

C:\Program Files\Dell\Enterprise Edition\[Service Name]\Logs
%ProgramData%\Dell\GateKeeper

Windows Server 2008 R2 Standard, Enterprise

C:\Program Files\Dell\Enterprise Edition\[Service Name]\Logs
%ProgramData%\Dell\GateKeeper

Windows Server 2008 Standard, Enterprise

C:\Program Files\Dell\Enterprise Edition\[Service Name]\Logs
%ProgramData%\Dell\GateKeeper

Windows Server 2003 R2 Standard, Enterprise

C:\Program Files\Dell\Enterprise Edition\[Service Name]\Logs
%ALLUSERSPROFILE%\Application Data\Dell\GateKeeper

Windows Server 2003 Standard, Enterprise

C:\Program Files\Dell\Enterprise Edition\[Service Name]\Logs
%ALLUSERSPROFILE%\Application Data\Dell\GateKeeper

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Dell Security Management Server Virtual

Click the version for the list of log locations.

/opt/dell/server/[Service Name]/logs
/home/delluser/.wine/drive_c/opt/dell/proxy/GKConsole/logs

/opt/dell/server/[Service Name]/logs/
/home/ddpuser/.wine/drive_c/opt/dell/proxy/GKConsole/logs

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受影响的产品

Dell Encryption
文章属性
文章编号: 000129642
文章类型: Solution
上次修改时间: 09 7月 2026
版本:  11
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