DLMF: Dialhome received with error: DLmV0198E: Get SEL Info command failed

摘要: dial home received with error DLMF-DLmV0198E-Get-SEL-Info-command-failed on VTE1

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症状



Dial home received with error message:       
 
LMF-DLmV0198E-Get-SEL-Info-command-failed 

This is seen at DLm Release 5.0.3 through 5.1.1, but may affect more versions.

Check /var/log/messages on that VTE:      
 
vte1:/var/log # cat /var/log/messages | grep "Get SEL"
2020-05-07T15:22:51.616010-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:23:16.630471-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:23:41.642472-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:24:06.654503-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:24:18.674316-04:00 vte1 ipmievd: Get SEL Info command failed: Unspecified error
2020-05-07T15:24:28.674396-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:24:38.674516-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:24:48.674616-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:24:58.674727-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:08.674831-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:18.674939-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:28.675063-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:38.675167-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
vte1:/var/log #

原因

Failure to disconnect virtual media during after the manufacturing process.

解决方案

In the cases examined, the issue occurred and stopped within seconds and did not repeat the same day. Further checking confirmed it did not repeat within the next 7 days. 

Workaround:     
Check if VTE iDRAC has Virtual Media attached on the VTE where the ipmievd error occurred by running the below command:     

# racadm get idrac.Virtualmedia.attached

Examples:     
If Virtual Media is attached:        
vte1:~ # racadm get idrac.Virtualmedia.attached
[Key=idrac.Embedded.1#VirtualMedia.1]
Attached=Attached

If Virtual Media is *not* attached:     
vte1:~ # racadm get idrac.Virtualmedia.attached
[Key=idrac.Embedded.1#VirtualMedia.1]
Attached=AutoAttach OR Attached=Detached

A workaround (non disruptive   iDRAC internal settings modification only) to prevent further occurrence, is to detach Virtual Media. Execute the following on the VTE with the error:      
 
vte1:~ # racadm set idrac.Virtualmedia.attached 0
[Key=idrac.Embedded.1#VirtualMedia.1]
Object value modified successfully

Verify:o

vte1:~ # racadm get idrac.Virtualmedia.attached
[Key=idrac.Embedded.1#VirtualMedia.1]
Attached=Detached

受影响的产品

Disk Library for mainframe

产品

Disk Library for mainframe, Disk Library for mainframe DLm8500, Disk Library for mainframe Software
文章属性
文章编号: 000173590
文章类型: Solution
上次修改时间: 20 11月 2020
版本:  2
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