PowerVault、PowerEdge:Toshiba MG08(24HF9、4N7V0、8MG73)驱动器报告的故障率高于预期
摘要: 客户反映,Toshiba MG08(24HF9、4N7V0、8MG73)驱动器的故障率高于预期。
本文适用于
本文不适用于
本文并非针对某种特定的产品。
本文并非包含所有产品版本。
症状
驱动器报告许多坏块。这可以视为报告了 SCSI sense 03/11 错误,或者驱动器可能预先发生故障。
原因
Toshiba 确认,由于固件问题,跳过磁道擦除 (STE) 刷新在驱动器的某些区域无效,从而导致易受攻击的区域。这最终会导致无法恢复的读取错误。
解决方案
将驱动器固件更新到 EJ09 或更高版本,以提高驱动器弹性并减少故障。
有关升级固件的更多信息,请参阅以下戴尔知识库文章:
PowerVault ME4:
PowerVault ME4:磁盘固件更新可用于您的系统
PowerVault ME5:
ME5:信息警报 - 控制器或磁盘更新可用
PowerEdge:
更新 Dell PowerEdge 服务器上的固件和驱动程序
受影响的产品
DSS 7500, DSS 9600, DSS 9620, OEMR ME40XX and ME4XX, Poweredge C4140, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, PowerEdge R240, PowerEdge R250, PowerEdge R340, PowerEdge R350, PowerEdge R440, PowerEdge R450, PowerEdge R540, PowerEdge R550
, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R840, PowerEdge R940, PowerEdge R940xa, PowerEdge T350, PowerEdge T440, PowerEdge T550, PowerEdge T640, Dell EMC PowerVault ME4012, Dell EMC PowerVault ME4084, Dell EMC PowerVault ME412 Expansion, Dell EMC PowerVault ME484, PowerVault ME5012, PowerVault ME5084
...
产品
OEMR R240, OEMR R250, OEMR R340, OEMR R350, OEMR R440, OEMR R450, OEMR R540, OEMR R550, OEMR R640, OEMR R6415, OEMR R650, OEMR R650xs, OEMR R6515, OEMR R6525, OEMR R740, OEMR R740xd, OEMR R740xd2, OEMR R7415, OEMR R7425, OEMR R750, OEMR R750xa
, OEMR R750xs, OEMR R7515, OEMR R7525, OEMR R840, OEMR R940, OEMR R940xa, OEMR T350, OEMR T440, OEMR T550, OEMR T640
...
文章属性
文章编号: 000208503
文章类型: Solution
上次修改时间: 16 5月 2025
版本: 7
从其他戴尔用户那里查找问题的答案
支持服务
检查您的设备是否在支持服务涵盖的范围内。