PowerProtect DP Series Appliance: Security Warnings for PTAdmin Account

摘要: This article describes causes, and resolution for security warnings observed for the PTAdmin account in iDRAC.

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症状

The iDRAC life-cycle log may show events indicating login failures or password changes for user "PTAdmin" or User ID 16. A corresponding email alert may be received from the ACM.
 

2022-07-09 19:45:46 27872 XXX0030 Successfully logged in using PTAdmin, from x.254.0.2 and H1.
2022-07-09 19:45:41 27870 XXX0030 Successfully logged in using PTAdmin, from x.254.0.2 and H2.
2022-07-09 19:45:47 27874 XXX1911 User ID 16 User Password has been changed.
2022-07-09 19:45:40 27869 XXX1912 User ID 16 User Access Right has been changed.

原因

The Dell PTAgent software agent running on the ESXi host creates and manages the PTAdmin user.
The agent software updates the password every 60 days.
Other users should not modify the password. 
When the PTAgent is restarted, the password is updated.
The password may be changed when recovering from an error state.

解决方案

This behavior is normal and requires no intervention.
If these messages occur with excessive frequency, reach out to Dell support for review.

受影响的产品

Integrated Data Protection Appliance Software

产品

PowerProtect Data Protection Appliance, PowerProtect Data Protection Software, Integrated Data Protection Appliance Family
文章属性
文章编号: 000212219
文章类型: Solution
上次修改时间: 22 7月 2026
版本:  3
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