Connectrix：Cisco：okButDiagFailed on Supervisor Module 并且无法收集 show tech-support details
摘要: Supervisor 模块状态为 HA-Standby，但在 DIAG 失败之上，错误在 NFDC 上流式传输。
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症状
为了调查此问题，收集交换机日志存在一个缺点，并且 TMP 文件夹已满。
Show tech details will take 4-8 minutes to complete. Please Wait ... Collecting show-tech at Tue Nov 5 09:35:02 2024 ---- Show of Part 0 Completed ---- ---- Show of Part 1 Completed ---- ---- Show of Part 2 Completed ---- ---- Show of Part 3 Completed ---- RSFP-DBG: Total Time Taken = 0s RSFP-DBG: ID 00 PID 30420 30420: 0s RSFP-DBG: ID 01 PID 30421 30421: 0s RSFP-DBG: ID 02 PID 30422 30422: 0s RSFP-DBG: ID 03 PID 30423 30423: 0s Done collecting show-tech at Tue Nov 5 09:35:02 2024 ############Collecting Data from Line=cards########### /isan/bin/tcap_bash_nounzip: line 18: cannot create temp file for here-document: No space left on device /isan/bin/tcap_bash_nounzip: line 18: cannot create temp file for here-document: No space left on device /isan/bin/tcap_bash_nounzip: line 18: cannot create temp file for here-document: No space left on device
+ Var 温度为 100%。
show system internal flash df: write error: No space left on device Mount-on 1K-blocks Used Available Use% Filesystem show system internal dir /var/tmp ./ 1536040 ../ 380 cfg_status.log_1 0 esrs_curl_response_155235395781085 0 esrs_http_response_155235395781085 1 esrs_curl_response_222655613294187 0 esrs_http_response_222655613294187 1 esrs_curl_response_102722484048004 1 esrs_http_response_102722484048004 1 esrs_curl_response_234654123105028 1 esrs_http_response_234654123105028 1 esrs_curl_response_234154112134614 1 esrs_http_response_234154112134614 1 esrs_curl_response_115721101643319 1 esrs_http_response_115721101643319 1 esrs_curl_response_010652840900059 1 esrs_http_response_010652840900059 1 esrs_curl_response_010152761078453 1 esrs_http_response_010152761078453 1 esrs_curl_response_005652696830477 1 esrs_http_response_005652696830477 1
如果发现类似问题，请联系戴尔支持以从 Cisco 获取 DPlug，并清除 TMP 空间以收集日志。
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收集日志后，发现由于测试被 errDisabled 而导致模块显示 BIOS 错误。
exception information --- exception instance 7 ---- Module Slot Number: 4 Device Id : 0 Device Name : undef Device Errorcode : 0x00000000 Device ID : 00 (0x00) Device Instance : 00 (0x00) Dev Type (HW/SW) : 00 (0x00) ErrNum (devInfo) : 00 (0x00) System Errorcode : 0x40710022 BIOS file write error Error Type : Warning PhyPortLayer : 0x0 Port(s) Affected : Error Description : Secondary BootROM test failed DSAP : 0 (0x0) UUID : 483 (0x1e3) Time : Sat Mar 9 11:05:18 2024 (Ticks: 65EC345E jiffies) 2024 Feb 23 14:57:32 OSL-D1-9706-31-Fabric2 %PORT-5-IF_UP: %$VSAN 100%$ Interface fc1/15 is up in mode F 2024 Mar 9 11:05:18 OSL-D1-9706-31-Fabric2 %DIAGCLIENT-2-EEM_ACTION_HM_SHUTDOWN: Test <PrimaryBootROM> has been disabled as a part of default EEM action 2024 Mar 9 11:05:18 OSL-D1-9706-31-Fabric2 %DEVICE_TEST-2-PRIMARY_BOOTROM_FAIL: Module 4 has failed test PrimaryBootROM 20 times on device Primary BootROM due to error BIOS file write error 2024 Mar 9 11:05:18 OSL-D1-9706-31-Fabric2 %MODULE-4-MOD_WARNING: Module 4 (Serial number: JAE22290BR9) reported warning 4/1-4/0 due to BIOS file write error in device DEV_UNDEF (device error 0x0) 2024 Mar 9 11:05:18 OSL-D1-9706-31-Fabric2 %DIAGCLIENT-2-EEM_ACTION_HM_SHUTDOWN: Test <SecondaryBootROM> has been disabled as a part of default EEM action 2024 Mar 9 11:05:18 OSL-D1-9706-31-Fabric2 %DEVICE_TEST-2-SECONDARY_BOOTROM_FAIL: Module 4 has failed test SecondaryBootROM 20 times on device Secondary BootROM due to error BIOS file write error 2024 Mar 9 11:05:18 OSL-D1-9706-31-Fabric2 %CALLHOME-2-EVENT: MODULE_WARNING 2024 Mar 9 11:05:18 OSL-D1-9706-31-Fabric2 %MODULE-4-MOD_WARNING: Module 4 (Serial number: JAE22290BR9) reported warning 4/1-4/0 due to BIOS file write error in device DEV_UNDEF (device error 0x0) 2024 Mar 9 11:05:18 OSL-D1-9706-31-Fabric2 %CALLHOME-2-EVENT: GOLD-minor
原因
由于测试被 errDisabled 导致模块显示 BIOS 错误。
解决方案
运行 BIOS 测试以修复模块状态。
# show system verify bios flash 0 # show system verify bios flash 1 #diagnostic clear result module 4 test 5 #diagnostic clear result module 4 test 6 # diagnostic start module 4 test 5 # diagnostic start module 4 test 6 # diagnostic stop module 4 test 5 # diagnostic stop module 4 test 6 #show diagnostic result module 4 detail #show module
# show module Mod Online Diag Status --- ------------------ 1 Pass 2 Pass 3 Pass 4 Pass <<<<<<<< 5 Pass
受影响的产品
Connectrix MDS-9706, Connectrix MDS-9706-V2文章属性
文章编号: 000289853
文章类型: Solution
上次修改时间: 27 2月 2025
版本: 1
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