Avamar PDM 失敗，並顯示「擷取工作時發生錯誤，並顯示 HTTP 錯誤代碼：404 其他資訊」 HTTP 狀態 404 - 找不到

摘要: 本文說明如何解決代理部署管理員 （PDM） 錯誤訊息：擷取工作時發生錯誤。失敗並顯示 HTTP 錯誤代碼：404 其他資訊」 HTTP 狀態 404 - 找不到

本文章適用於 本文章不適用於 本文無關於任何特定產品。 本文未識別所有產品版本。
查看其他資源

症狀

無法使用 Proxy Deployment Manager （PDM） 在 Avamar 使用者介面 （AUI） 或 Avamar Administrator 主控台中建立建議：

pdm_404.png
 

原因

</pre><p><b>Root Cause</b></p><pre>com.rabbitmq.client.AuthenticationFailureException: ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.

發生 RabbitMQ 驗證問題。

404 錯誤代碼可在以下位置看到： /usr/local/avamar/var/mc/server_log/mcserver.log.0 搭配 Avamar Administrator 主控台使用 PDM 時：

WARNING: Failed (https://localhost:8543/deploymanager/auth/login)(attempt 1 of 3): Failed with HTTP error code : 404
  additional information : <!doctype html><html lang="en"><head><title>HTTP Status 404 ▒~@~S Not Found</title><style type="text/css">body {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;background-color:#525D76;} h1 {font-size:22px;} h2 {font-size:16px;} h3 {font-size:14px;} p {font-size:12px;} a {color:black;} .line {height:1px;background-color:#525D76;border:none;}</style></head><body><h1>HTTP Status 404 ▒~@~S Not Found</h1><hr class="line" /><p><b>Type</b> Status Report</p><p><b>Message</b> The requested resource [/deploymanager/auth/login] is not available</p><p><b>Description</b> The origin server did not find a current representation for the target resource or is not willing to disclose that one exists.</p><hr class="line" /><h3>Apache Tomcat</h3></body></html>
08/25-16:53:06.00956 [MCS Counter monitor thread#168] com.avamar.mc.mon.MCSPerformanceMonitor.monitor
FINE: enter
08/25-16:53:06.00975 [RMI TCP Connection(122)-192.168.33.10#1523] com.avamar.mc.pdm.ProxyDeploymentManagerService.submitJsonWithRetry
WARNING: Failed (https://localhost:8543/deploymanager/auth/login)(attempt 2 of 3): Failed with HTTP error code : 404
  additional information : <!doctype html><html lang="en"><head><title>HTTP Status 404 ▒~@~S Not Found</title><style type="text/css">body {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;background-color:#525D76;} h1 {font-size:22px;} h2 {font-size:16px;} h3 {font-size:14px;} p {font-size:12px;} a {color:black;} .line {height:1px;background-color:#525D76;border:none;}</style></head><body><h1>HTTP Status 404 ▒~@~S Not Found</h1><hr class="line" /><p><b>Type</b> Status Report</p><p><b>Message</b> The requested resource [/deploymanager/auth/login] is not available</p><p><b>Description</b> The origin server did not find a current representation for the target resource or is not willing to disclose that one exists.</p><hr class="line" /><h3>Apache Tomcat</h3></body></html>
08/25-16:53:07.00035 [RMI TCP Connection(122)-192.168.33.10#1523] com.avamar.mc.pdm.ProxyDeploymentManagerService.submitJsonWithRetry
WARNING: Failed (https://localhost:8543/deploymanager/auth/login)(attempt 3 of 3): Failed with HTTP error code : 404
  additional information : <!doctype html><html lang="en"><head><title>HTTP Status 404 ▒~@~S Not Found</title><style type="text/css">body {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;background-color:#525D76;} h1 {font-size:22px;} h2 {font-size:16px;} h3 {font-size:14px;} p {font-size:12px;} a {color:black;} .line {height:1px;background-color:#525D76;border:none;}</style></head><body><h1>HTTP Status 404 ▒~@~S Not Found</h1><hr class="line" /><p><b>Type</b> Status Report</p><p><b>Message</b> The requested resource [/deploymanager/auth/login] is not available</p><p><b>Description</b> The origin server did not find a current representation for the target resource or is not willing to disclose that one exists.</p><hr class="line" /><h3>Apache Tomcat</h3></body></html>
08/25-16:53:07.00036 [RMI TCP Connection(122)-192.168.33.10#1523] com.avamar.mc.util.MCException.logException
WARNING: com.avamar.asn.service.ServiceException: Failed with HTTP error code : 404
  additional information : <!doctype html><html lang="en"><head><title>HTTP Status 404 ▒~@~S Not Found</title><style type="text/css">body {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;background-color:#525D76;} h1 {font-size:22px;} h2 {font-size:16px;} h3 {font-size:14px;} p {font-size:12px;} a {color:black;} .line {height:1px;background-color:#525D76;border:none;}</style></head><body><h1>HTTP Status 404 ▒~@~S Not Found</h1><hr class="line" /><p><b>Type</b> Status Report</p><p><b>Message</b> The requested resource [/deploymanager/auth/login] is not available</p><p><b>Description</b> The origin server did not find a current representation for the target resource or is not willing to disclose that one exists.</p><hr class="line" /><h3>Apache Tomcat</h3></body></html>
  at com.avamar.mc.pdm.ProxyDeploymentManagerService.login(ProxyDeploymentManagerService.java:577)
  at com.avamar.mc.pdm.ProxyDeploymentManagerService.getAllTasks(ProxyDeploymentManagerService.java:377)
  at sun.reflect.GeneratedMethodAccessor95.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
  at java.lang.reflect.Method.invoke(Unknown Source)
  at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:318)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
  at org.springframework.security.access.intercept.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:61)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
  at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
  at com.sun.proxy.$Proxy96.getAllTasks(Unknown Source)
  at com.avamar.mc.pdm.ProxyDeploymentManagerServiceContext.getAllTasks(ProxyDeploymentManagerServiceContext.java:69)
  at sun.reflect.GeneratedMethodAccessor94.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
  at java.lang.reflect.Method.invoke(Unknown Source)
  at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source)
  at sun.rmi.transport.Transport$1.run(Unknown Source)
  at sun.rmi.transport.Transport$1.run(Unknown Source)
  at java.security.AccessController.doPrivileged(Native Method)
  at sun.rmi.transport.Transport.serviceCall(Unknown Source)
  at sun.rmi.transport.tcp.TCPTransport.handleMessages(Unknown Source)


在下列端點確認 404 錯誤： 

admin@ave:/usr/local/avamar/var/mc/server_log/>: curl -kv https://localhost:8543/deploymanager/auth/login
*   Trying ::1...
* TCP_NODELAY set
* Connected to localhost (::1) port 8543 (#0)
* ALPN, offering h2
* ALPN, offering http/1.1
* Cipher selection: ALL:!EXPORT:!EXPORT40:!EXPORT56:!aNULL:!LOW:!RC4:@STRENGTH
* TLSv1.2 (OUT), TLS handshake, Client hello (1):
* TLSv1.2 (IN), TLS handshake, Server hello (2):
* TLSv1.2 (IN), TLS handshake, Certificate (11):
* TLSv1.2 (IN), TLS handshake, Server key exchange (12):
* TLSv1.2 (IN), TLS handshake, Server finished (14):
* TLSv1.2 (OUT), TLS handshake, Client key exchange (16):
* TLSv1.2 (OUT), TLS change cipher, Client hello (1):
* TLSv1.2 (OUT), TLS handshake, Finished (20):
* TLSv1.2 (IN), TLS change cipher, Client hello (1):
* TLSv1.2 (IN), TLS handshake, Finished (20):
* SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
* ALPN, server did not agree to a protocol
* Server certificate:
*  subject: C=US; ST=CA; L=Irvine; OU=Dell EMC; O=Dell Technologies; CN=ave.lab
*  start date: Jul  1 12:02:13 2022 GMT
*  expire date: Jun 28 12:02:13 2032 GMT
*  issuer: C=US; ST=CA; L=Irvine; OU=Dell EMC; O=Dell Technologies; CN=ave.lab
*  SSL certificate verify result: self signed certificate (18), continuing anyway.
> GET /deploymanager/auth/login HTTP/1.1
> Host: localhost:8543
> User-Agent: curl/7.60.0
> Accept: */*
>
< HTTP/1.1 404
< Content-Type: text/html;charset=utf-8
< Content-Language: en
< Content-Length: 776
< Date: Thu, 25 Aug 2022 14:54:36 GMT
< Connection: close
< Server: Avamar
<
* Closing connection 0
* TLSv1.2 (OUT), TLS alert, Client hello (1):
<!doctype html><html lang="en"><head><title>HTTP Status 404 – Not Found</title><style type="text/css">body {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;background-color:#525D76;} h1 {font-size:22px;} h2 {font-size:16px;} h3 {font-size:14px;} p {font-size:12px;} a {color:black;} .line {height:1px;background-color:#525D76;border:none;}</style></head><body><h1>HTTP Status 404 – Not Found</h1><hr class="line" /><p><b>Type</b> Status Report</p><p><b>Message</b> The requested resource [/deploymanager/auth/login] is not available</p><p><b>Description</b> The origin server did not find a current representation for the target resource or is not willing to disclose that one exists.</p><hr class="line" /><h3>Apache Tomcat</h3></body></html>


快照管理員端點顯示以下異常堆疊： 

root@ave:/usr/local/avamar/var/mc/server_data/prefs/#: curl -kv https://localhost:8543/snapshotmanager/about
*   Trying ::1...
* TCP_NODELAY set
* Connected to localhost (::1) port 8543 (#0)
* ALPN, offering h2
* ALPN, offering http/1.1
* Cipher selection: ALL:!EXPORT:!EXPORT40:!EXPORT56:!aNULL:!LOW:!RC4:@STRENGTH
* TLSv1.2 (OUT), TLS handshake, Client hello (1):
* TLSv1.2 (IN), TLS handshake, Server hello (2):
* TLSv1.2 (IN), TLS handshake, Certificate (11):
* TLSv1.2 (IN), TLS handshake, Server key exchange (12):
* TLSv1.2 (IN), TLS handshake, Server finished (14):
* TLSv1.2 (OUT), TLS handshake, Client key exchange (16):
* TLSv1.2 (OUT), TLS change cipher, Client hello (1):
* TLSv1.2 (OUT), TLS handshake, Finished (20):
* TLSv1.2 (IN), TLS change cipher, Client hello (1):
* TLSv1.2 (IN), TLS handshake, Finished (20):
* SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
* ALPN, server did not agree to a protocol
* Server certificate:
*  subject: C=US; ST=CA; L=Irvine; OU=Dell EMC; O=Dell Technologies; CN=ave.lab
*  start date: Jul  1 12:02:13 2022 GMT
*  expire date: Jun 28 12:02:13 2032 GMT
*  issuer: C=US; ST=CA; L=Irvine; OU=Dell EMC; O=Dell Technologies; CN=ave.lab
*  SSL certificate verify result: self signed certificate (18), continuing anyway.
> GET /snapshotmanager/about HTTP/1.1
> Host: localhost:8543
> User-Agent: curl/7.60.0
> Accept: */*
>
< HTTP/1.1 500
< Content-Type: text/html;charset=utf-8
< Content-Language: en
< Transfer-Encoding: chunked
< Date: Thu, 25 Aug 2022 15:04:43 GMT
< Connection: close
< Server: Avamar
<
<!doctype html><html lang="en"><head><title>HTTP Status 500 – Internal Server Error</title><style type="text/css">body {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;background-color:#525D76;} h1 {font-size:22px;} h2 {font-size:16px;} h3 {font-size:14px;} p {font-size:12px;} a {color:black;} .line {height:1px;background-color:#525D76;border:none;}</style></head><body><h1>HTTP Status 500 – Internal Server Error</h1><hr class="line" /><p><b>Type</b> Exception Report</p><p><b>Message</b> Servlet.init() for servlet [snapshotmanager] threw exception</p><p><b>Description</b> The server encountered an unexpected condition that prevented it from fulfilling the request.</p><p><b>Exception</b></p><pre>javax.servlet.ServletException: Servlet.init() for servlet [snapshotmanager] threw exception
        org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:543)
        org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
    [...]
        java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
        org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        java.lang.Thread.run(Unknown Source)
</pre><p><b>Root Cause</b></p><pre>org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'snapshotManagerServerConfiguration': Unsatisfied dependency expressed through field 'snapshotRequestHandler'; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'snapshotHandler': Unsatisfied dependency expressed through field 'snapshotTemplate'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'getRestTemplate' defined in com.emc.avamar.vmware.snapshot.config.server.SnapshotManagerServerConfiguration: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [org.springframework.amqp.rabbit.core.RabbitTemplate]: Circular reference involving containing bean 'snapshotManagerServerConfiguration' - consider declaring the factory method as static for independence from its containing instance. Factory method 'getRestTemplate' threw exception; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'replySnapshotQueue' defined in com.emc.avamar.vmware.snapshot.config.server.SnapshotManagerServerConfiguration: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [org.springframework.amqp.core.Queue]: Circular reference involving containing bean 'snapshotManagerServerConfiguration' - consider declaring the factory method as static for independence from its containing instance. Factory method 'replySnapshotQueue' threw exception; nested exception is org.springframework.amqp.AmqpAuthenticationException: com.rabbitmq.client.AuthenticationFailureException: ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.
        org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor$AutowiredFieldElement.inject(AutowiredAnnotationBeanPostProcessor.java:598)
        org.springframework.beans.factory.annotation.InjectionMetadata.inject(InjectionMetadata.java:90)
    [...]
        java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
        org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        java.lang.Thread.run(Unknown Source)
</pre><p><b>Root Cause</b></p><pre>org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'snapshotHandler': Unsatisfied dependency expressed through field 'snapshotTemplate'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'getRestTemplate' defined in com.emc.avamar.vmware.snapshot.config.server.SnapshotManagerServerConfiguration: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [org.springframework.amqp.rabbit.core.RabbitTemplate]: Circular reference involving containing bean 'snapshotManagerServerConfiguration' - consider declaring the factory method as static for independence from its containing instance. Factory method 'getRestTemplate' threw exception; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'replySnapshotQueue' defined in com.emc.avamar.vmware.snapshot.config.server.SnapshotManagerServerConfiguration: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [org.springframework.amqp.core.Queue]: Circular reference involving containing bean 'snapshotManagerServerConfiguration' - consider declaring the factory method as static for independence from its containing instance. Factory method 'replySnapshotQueue' threw exception; nested exception is org.springframework.amqp.AmqpAuthenticationException: com.rabbitmq.client.AuthenticationFailureException: ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.
        org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor$AutowiredFieldElement.inject(AutowiredAnnotationBeanPostProcessor.java:598)
    [...]
        java.lang.Thread.run(Unknown Source)
</pre><p><b>Root Cause</b></p><pre>org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'getRestTemplate' defined in com.emc.avamar.vmware.snapshot.config.server.SnapshotManagerServerConfiguration: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [org.springframework.amqp.rabbit.core.RabbitTemplate]: Circular reference involving containing bean 'snapshotManagerServerConfiguration' - consider declaring the factory method as static for independence from its containing instance. Factory method 'getRestTemplate' threw exception; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'replySnapshotQueue' defined in com.emc.avamar.vmware.snapshot.config.server.SnapshotManagerServerConfiguration: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [org.springframework.amqp.core.Queue]: Circular reference involving containing bean 'snapshotManagerServerConfiguration' - consider declaring the factory method as static for independence from its containing instance. Factory method 'replySnapshotQueue' threw exception; nested exception is org.springframework.amqp.AmqpAuthenticationException: com.rabbitmq.client.AuthenticationFailureException: ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.
        org.springframework.beans.factory.support.ConstructorResolver.instantiate(ConstructorResolver.java:627)
    [...]
        java.lang.Thread.run(Unknown Source)
</pre><p><b>Root Cause</b></p><pre>org.springframework.beans.BeanInstantiationException: Failed to instantiate [org.springframework.amqp.rabbit.core.RabbitTemplate]: Circular reference involving containing bean 'snapshotManagerServerConfiguration' - consider declaring the factory method as static for independence from its containing instance. Factory method 'getRestTemplate' threw exception; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'replySnapshotQueue' defined in com.emc.avamar.vmware.snapshot.config.server.SnapshotManagerServerConfiguration: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [org.springframework.amqp.core.Queue]: Circular reference involving containing bean 'snapshotManagerServerConfiguration' - consider declaring the factory method as static for independence from its containing instance. Factory method 'replySnapshotQueue' threw exception; nested exception is org.springframework.amqp.AmqpAuthenticationException: com.rabbitmq.client.AuthenticationFailureException: ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.
        org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiate(SimpleInstantiationStrategy.java:185)
    [...]
        java.lang.Thread.run(Unknown Source)
</pre><p><b>Root Cause</b></p><pre>org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'replySnapshotQueue' defined in com.emc.avamar.vmware.snapshot.config.server.SnapshotManagerServerConfiguration: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [org.springframework.amqp.core.Queue]: Circular reference involving containing bean 'snapshotManagerServerConfiguration' - consider declaring the factory method as static for independence from its containing instance. Factory method 'replySnapshotQueue' threw exception; nested exception is org.springframework.amqp.AmqpAuthenticationException: com.rabbitmq.client.AuthenticationFailureException: ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.
        org.springframework.beans.factory.support.ConstructorResolver.instantiate(ConstructorResolver.java:627)
        org.springframework.beans.factory.support.ConstructorResolver.instantiateUsingFactoryMethod(ConstructorResolver.java:456)
    [...]
        java.lang.Thread.run(Unknown Source)
</pre><p><b>Root Cause</b></p><pre>org.springframework.beans.BeanInstantiationException: Failed to instantiate [org.springframework.amqp.core.Queue]: Circular reference involving containing bean 'snapshotManagerServerConfiguration' - consider declaring the factory method as static for independence from its containing instance. Factory method 'replySnapshotQueue' threw exception; nested exception is org.springframework.amqp.AmqpAuthenticationException: com.rabbitmq.client.AuthenticationFailureException: ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.
        org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiate(SimpleInstantiationStrategy.java:185)
    [...]
        java.lang.Thread.run(Unknown Source)
</pre><p><b>Root Cause</b></p><pre>org.springframework.amqp.AmqpAuthenticationException: com.rabbitmq.client.AuthenticationFailureException: ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.
        org.springframework.amqp.rabbit.support.RabbitExceptionTranslator.convertRabbitAccessException(RabbitExceptionTranslator.java:61)
    [...]
        org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        java.lang.Thread.run(Unknown Source)
</pre><p><b>Root Cause</b></p><pre>com.rabbitmq.client.AuthenticationFailureException: ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.
        com.rabbitmq.client.impl.AMQConnection.start(AMQConnection.java:339)
        com.rabbitmq.client.ConnectionFactory.newConnection(ConnectionFactory.java:647)
        com.rabbitmq.client.ConnectionFactory.newConnection(ConnectionFactory.java:694)
    [...]
        java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
        java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
        org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        java.lang.Thread.run(Unknown Source)
* Closing connection 0
* TLSv1.2 (OUT), TLS alert, Client hello (1):
</pre><p><b>Note</b> The full stack trace of the root cause is available in the server logs.</p><hr class="line" /><h3>Apache Tomcat</h3></body></html>


從上面的輸出中，收集前面提到的以下代碼片段： 

threw exception; nested exception is org.springframework.amqp.AmqpAuthenticationException: com.rabbitmq.client.AuthenticationFailureException: ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.

解析度

適用於 Avamar 版本 19.x 和更新版本：

  1. 備份 mcserver.xml 並更新 RabbitMQ 密碼 mcserver.xml 到預設值 'Avamar_Rabbit' 並編輯檔案：
cp -p /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml /usr/local/avamar/var/mc/server_data/prefs/x-mcserver.xml

vi /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml
  1. 變更 <entry key="rabbitmqAP" 變更為預設密碼 'Avamar_Rabbit'。
<entry key="rabbitmqAP" value="Avamar_Rabbit" />
  1. 以系統管理員使用者身分重新啟動 管理主控台服務 （MCS）：
mcserver.sh --restart --force
  1. 重新建立 RabbitMQ User/Permissions/Password/vHost 作為 root 使用者並使用下列 GoAV 命令自動執行此操作：
./goav rabbitmq reset
  • 提示使用者核准 MCS 和 Tomcat 重新開機
  • 停止 RabbitMQ 服務
  • 移除 RabbitMQ mnesia 資料庫
  • 啟動 RabbitMQ 服務
  • 卸下鏟子
  • 停止訊息代理
  • 更新 Avamar 和訪客 RabbitMQ 使用者的認證
  • 啟動訊息代理
  • 重新啟動 Tomcat
  • 重新啟動 MCS


測試 PDM 建議。

受影響的產品

Avamar
文章屬性
文章編號: 000203332
文章類型: Solution
上次修改時間: 15 5月 2026
版本:  10
向其他 Dell 使用者尋求您問題的答案
支援服務
檢查您的裝置是否在支援服務的涵蓋範圍內。