PowerEdge:當 BOSS 控制器和/或 M.2 磁碟機回報問題時,要收集的記錄
摘要: BOSS-S1 |BOSS-2 |M.2 磁碟機 - 當 BOSS 控制器和/或 M.2 磁碟機發生問題/故障時,必須收集哪些記錄?
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說明
如果 BOSS-S1、BOSS-S2 或 M.2 磁碟機回報問題或故障,請擷取適當的記錄:
- 收集 SupportAssist 記錄。
- 收集 BOSS MVCLI 記錄
注意:若為 Windows 作業系統,在收集事件記錄時,請使用此語法mvsetup event --once
例如:mvcli info –o hbamvcli info –o pdmvcli info –o vdsmart -p 0 (For Drive 0)smart -p 1 (For Drive 1)mvcli event注意:事件記錄會在 61 個項目和/或事件後輪流輸出。此外,執行收集事件記錄命令會顯示事件項目,並自動清除所有記錄。將輸出保存到文字檔。- 作業系統記錄,從 LifeCycle Controller 記錄中,可能會看到下列事件:
VDR8 Disk.Virtual.0:AHCI.Integrated.1-1 is degraded either because the hard drive in the drive group is removed or the hard drive added in a redundant virtual drive has failed. PDR3 The Physical Drive (PD) Disk 1 on Integrated AHCI controller 1 is not correctly functioning. Part number
MVSETUP BOSS-S1 或 BOSS-S2 公用程式可從一般 Dell 下載網站「SAS RAID」類別下下載。
其他資訊
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受影響的產品
Boot Optimized Server Storage (BOSS), Poweredge C4140, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, PowerEdge C6615, PowerEdge C6620, PowerEdge FC640, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge MX740C, PowerEdge MX750c
, PowerEdge MX760c, PowerEdge MX840C, PowerEdge R670, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R770, PowerEdge R7715, PowerEdge R7725, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960
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產品
Boot Optimized Server Storage (BOSS)文章屬性
文章編號: 000203725
文章類型: How To
上次修改時間: 17 4月 2025
版本: 5
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