Data Domain: DDOS 7.8 UI Core Dump Download Error

摘要: This article describes an issue in Data Domain Operating System (DDOS) version 7.8 that prevents downloading core dumps from the web interface.

本文章適用於 本文章不適用於 本文無關於任何特定產品。 本文未識別所有產品版本。
查看其他資源

症狀

Core dump files cannot be downloaded from the Data Domain System Manager (DDSM) when running DD OS 7.8. The following message appears when the "Download" button is clicked:
""code":401,"messages":["Unauthorized"]"
 
Support bundles and other log files can still be downloaded from the DDSM without issue.

原因

This is due to a code defect. The support page was revamped in DD OS 7.8 and this issue arose as a consequence of the code change.

解析度

Use an alternative protocol to download the file:
 
Upgrade to DD OS 7.10.1.1 or above:

受影響的產品

Data Domain
文章屬性
文章編號: 000219345
文章類型: Solution
上次修改時間: 19 5月 2026
版本:  4
向其他 Dell 使用者尋求您問題的答案
支援服務
檢查您的裝置是否在支援服務的涵蓋範圍內。