Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Premier Sign In Partner Program Sign In
Contact Us

Dell PowerEdge FD332 Owner's Manual

PDF

Troubleshooting hard drives/SSDs

Prerequisites

  • CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • CAUTION: This procedure can destroy data stored on the hard drive/SSD. Before you proceed, back up all the files on the hard drive/SSD.

Steps

  1. Run the appropriate controllers test and the hard drive/SSD tests in system diagnostics. If the tests fail, go to step 3.
  2. Take the hard drive/SSD offline, remove, and reseat the drive assembly in the sled drive slot.
  3. Restart the sled, enter the System Setup and confirm that the drive controller is enabled.
  4. Ensure that any required device drivers are installed and are configured correctly.
    • NOTE: Installing a hard drive/SSD into another bay may break the mirror if the mirror state is optimal.
  5. Remove the hard drive/SSD assembly and install it in the other drive bay.
  6. If the problem is resolved, reinstall the drive assembly in the original bay.
  7. If the hard drive/SSD is the boot drive, ensure that the drive is configured and connected properly.
  8. Partition and logically format the hard drive/SSD.
  9. If possible, restore the files to the drive. If the problem persists, see Getting Help.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\