Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Premier Sign In Partner Program Sign In
Contact Us

Dell PowerEdge T320 Systems Owner's Manual

PDF

System Error Messages

System messages appear on the monitor to notify you of a possible problem with the system. These messages refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.

Some messages are also displayed in an abbreviated form on the system's LCD, if the system includes that feature.

  • NOTE: The LCD error messages listed here are displayed in the simple format. See Setup Menu to select the format in which the messages are displayed.
  • NOTE: If you receive a system message not listed here, check the documentation of the application that was running when the message was displayed or the operating system's documentation for an explanation of the message and recommended action.
  • NOTE: In some messages, a particular system component is identified by name (“<name>”) component number (“<number>”), or location (“bay”).
Error Code
Message Information
AMP0302
Message
The system board < name> current is greater than the upper warning threshold.
Details
System board < name> current is outside of the optimum range.
Action
  1. Review system power policy.
  2. Check system logs for power related failures.
  3. Review system configuration changes.
  4. If the issue persists, see Getting Help.
AMP0303
Message
The system board < name> current is greater than the upper critical threshold.
LCD Message
System board < name> current is outside of range.
Details
System board < name> current is outside of the optimum range.
Action
  1. Review system power policy.
  2. Check system logs for power related failures.
  3. Review system configuration changes.
  4. If the issue persists, see Getting Help.
ASR0000
Message
The watchdog timer expired.
Details
The operating system or an application failed to communicate within the time-out period.
Action
Check the operating system, application, hardware, and system event log for exception events.
ASR0001
Message
The watchdog timer reset the system.
Details
The operating system or an application failed to communicate within the time-out period. The system was reset.
Action
Check the operating system, application, hardware, and system event log for exception events.
ASR0002
Message
The watchdog timer powered off the system.
Details
The operating system or an application failed to communicate within the time-out period. The system was shut down.
Action
Check the operating system, application, hardware, and system event log for exception events.
ASR0003
Message
The watchdog timer power cycled the system.
Details
The operating system or an application failed to communicate within the time-out period. The system was power-cycled.
Action
Check the operating system, application, hardware, and system event log for exception events.
BAT0002
Message
The system board battery has failed.
LCD Message
The system board battery has failed. Check battery.
Details
The system board battery is either missing or bad.
Action
See Getting Help .
BAT0017
Message
The < name> battery has failed.
LCD Message
The < name> battery has failed. Check battery.
Details
The < name> battery is either missing, bad, or unable to charge due to thermal issues.
Action
Check system fans. If the problem persists, see Getting Help.
CPU0000
Message
CPU < number> has an internal error (IERR).
LCD Message
CPU < number> has an internal error (IERR).
Details
System Event Log and Operating System Logs may indicate that the exception is external to the processor.
Action
Review System Event Log and Operating System Logs. If the issue persists, see Getting Help.
CPU0001
Message
CPU < number> has a thermal trip (over-temperature) event.
LCD Message
CPU < number> has a thermal trip. Check CPU heat sink.
Details
The processor temperature increased beyond the operational range.
Action
Review the logs for fan failures. If no fan failures are detected, check inlet temperature (if available) and reinstall processor heat sink. If the problem persists, see Getting Help.
CPU0005
Message
CPU < number> configuration is unsupported.
LCD Message
CPU < number> configuration is unsupported. Check CPU or BIOS revision.
Details
System is unable to boot or may run in a degraded state.
Action
Review the technical specifications for supported processor types.
CPU0010
Message
CPU < number> is throttled.
Details
The CPU is throttled due to thermal or power conditions.
Action
Review system logs for power or thermal exceptions.
CPU0023
Message
CPU < number> is absent.
LCD Message
CPU < number> is absent. Check CPU.
Action
Verify processor installation.  If present, re-seat the processor.
CPU0204
Message
CPU < number> < name> voltage is outside of range.
LCD Message
CPU < number> < name> voltage is outside of range. Re-seat CPU.
Details
Voltages outside the allowable range may damage electrical components or may cause the system to shutdown.
Action
  1. Turn off the system and remove input power for one minute.
  2. Ensure the processor is seated correctly.
  3.  Reapply input power and turn on the system.
  4.   If the issue persists, see Getting Help.
CPU0700
Message
CPU < number> initialization error detected.
LCD Message
CPU < number> initialization error detected. Power cycle system.
Details
System BIOS was unable to initialize the processor.
Action
  1. Turn off the system and remove input power for one minute.
  2.  Ensure the processor is seated correctly.
  3.  Reapply input power and turn on the system.
  4. If the issue persists, see Getting Help.
CPU0701
Message
CPU < number> protocol error detected.
LCD Message
CPU < number> protocol error detected. Power cycle system.
Details
System event log and operating system logs may indicate that the exception is external to the processor.
Action
  1. Check system and operating system logs for exceptions. If no exceptions are found, continue.
  2.  Turn off the system and remove input power for one minute.
  3.  Ensure the processor is seated correctly.
  4.  Reapply input power and turn on the system.
  5.   If the issue persists, see Getting Help.
CPU0702
Message
CPU bus parity error detected.
LCD Message
CPU bus parity error detected. Power cycle system.
Details
System event log and operating system logs may indicate that the exception is external to the processor.
Action
  1. Check system and operating system logs for exceptions. If no exceptions are found, continue.
  2.  Turn off the system and remove input power for one minute.
  3.  Ensure the processor is seated correctly.
  4.  Reapply input power and turn on the system.
  5.   If the issue persists, see Getting Help.
CPU0703
Message
CPU bus initialization error detected.
LCD Message
CPU bus initialization error detected. Power cycle system.
Details
System event log and operating system logs may indicate that the exception is external to the processor.
Action
  1. Check system and operating system logs for exceptions. If no exceptions are found, continue.
  2.  Turn off the system and remove input power for one minute.
  3.  Ensure the processor is seated correctly.
  4.  Reapply input power and turn on the system.
  5.   If the issue persists, see Getting Help.
CPU0704
Message
CPU < number> machine check error detected.
LCD Message
CPU < number> machine check error detected. Power cycle system.
Details
System event log and operating system logs may indicate that the exception is external to the processor.
Action
  1. Check system and operating system logs for exceptions. If no exceptions are found, continue.
  2.  Turn off the system and remove input power for one minute.
  3.  Ensure the processor is seated correctly.
  4.  Reapply input power and turn on the system.
  5.   If the issue persists, see Getting Help.
FAN0000
Message
Fan < number> RPM is less than the lower warning threshold.
Details
Fan operating speed is out of range.
Action
Remove and reinstall the fan. If the issue persists, see Getting Help.
FAN0001
Message
Fan < number> RPM is less than the lower critical threshold.
LCD Message
Fan < number> RPM is outside of range. Check fan.
Details
Fan operating speed is out of range.
Action
Remove and reinstall the fan. If the issue persists, see Getting Help.
FAN1201
Message
Fan redundancy is lost.
LCD Message
Fan redundancy is lost. Check fans.
Details
Fan has failed.
Action
Remove and reinstall failed fans or install additional fans.
HWC1001
Message
The < name> is absent.
LCD Message
The < name> is absent. Check hardware.
Details
The absent device may be necessary for proper operation. System functionality may be degraded.
Action
Reinstall or reconnect the hardware.
HWC2003
Message
The storage < name> cable is not connected, or is improperly connected.
LCD Message
Storage < name> cable or interconnect failure. Check connection.
Details
The cable may be necessary for proper operation. System functionality may be degraded.
Action
Check if the cable is present, then reinstall or reconnect.
HWC2005
Message
The system board < name> cable is not connected, or is improperly connected.
LCD Message
System board < name> cable connection failure. Check connection.
Details
The cable may be necessary for proper operation. System functionality may be degraded.
Action
Check if the cable is present, then reinstall or reconnect.
MEM0000
Message
Persistent correctable memory errors detected on a memory device at location(s) < location>.
Details
This is an early indicator of a possible future uncorrectable error.
Action
Re-seat the memory modules. If the issue persists, see Getting Help .
MEM0001
Message
Multi-bit memory errors detected on a memory device at location(s) < location>.
LCD Message
Multi-bit memory error on < location>. Re-seat memory.
Details
The memory module has encountered an uncorrectable error. System performance may be degraded. The operating system and/or applications may fail as a result.
Action
Re-seat the memory modules. If the issue persists, see Getting Help.
MEM0007
Message
Unsupported memory configuration; check memory device at location < location>.
LCD Message
Unsupported memory configuration. Check memory < location>.
Details
The memory may not be seated correctly, misconfigured, or has failed. Memory size is reduced.
Action
Check the memory configuration. Re-seat the memory modules. If the issue persists, see Getting Help.
MEM0701
Message
Correctable memory error rate exceeded for < location>.
Details
The memory may not be operational. This an early indicator of a possible future uncorrectable error.
Action
Re-seat the memory modules. If the issue persists, see Getting Help.
MEM0702
Message
Correctable memory error rate exceeded for < location>.
LCD Message
Correctable memory error rate exceeded for < location>. Re-seat memory.
Details
The memory may not be operational. This an early indicator of a possible future uncorrectable error.
Action
Re-seat the memory modules. If the issue persists, see Getting Help.
MEM1205
Message
Memory mirror redundancy is lost. Check memory device at location(s) < location>.
LCD Message
Memory mirror lost on < location>. Power cycle system.
Details
The memory may not be seated correctly, misconfigured, or has failed.
Action
Check the memory configuration. Re-seat the memory modules. If the issue persists, see Getting Help.
MEM1208
Message
Memory spare redundancy is lost. Check memory device at location < location>.
LCD Message
Memory spare lost on < location>. Power cycle system.
Details
Memory sparing is no longer available.
Action
Re-seat the memory modules. If the issue persists, see Getting Help.
MEM8000
Message
Correctable memory error logging disabled for a memory device at location < location>.
LCD Message
SBE log disabled on < location>. Re-seat memory.
Details
Errors are being corrected but no longer logged.
Action
Review system logs for memory exceptions. Reinstall memory at location < location>.
PCI1302
Message
A bus time-out was detected on a component at bus < bus> device< device> function < func>.
Details
System performance may be degraded. The device has failed to respond to a transaction.
Action
Cycle input power, update component drivers, if device is removable, reinstall the device.
PCI1304
Message
An I/O channel check error was detected.
LCD Message
I/O channel check error detected. Power cycle system.
Action
Cycle input power, update component drivers, if device is removable, reinstall the device.
PCI1308
Message
A PCI parity error was detected on a component at bus < bus>device< device>function < func>.
LCD Message
PCI parity error on bus < bus> device < device> function < func>. Power cycle system.
Details
System performance may be degraded, PCI device may fail to operate, or system may fail to operate.
Action
Cycle input power, update component drivers, if device is removable, reinstall the device.
PCI1320
Message
A bus fatal error was detected on a component at bus < bus>device< device>function < func>.
LCD Message
Bus fatal error on bus < bus> device < device> function < func>. Power cycle system.
Details
System performance may be degraded, or system may fail to operate.
Action
Cycle input power, update component drivers, if device is removable, reinstall the device.
PCI1342
Message
A bus time-out was detected on a component at slot < number>.
Details
System performance may be degraded, or system may fail to operate.
Action
Cycle input power, update component drivers, if device is removable, reinstall the device.
PCI1348
Message
A PCI parity error was detected on a component at slot < number>.
LCD Message
PCI parity error on slot < number>. Re-seat PCI card.
Details
System performance may be degraded, or system may fail to operate.
Action
Cycle input power, update component drivers, if device is removable, reinstall the device.
PCI1360
Message
A bus fatal error was detected on a component at slot < number>.
LCD Message
Bus fatal error on slot < number>. Re-seat PCI card.
Details
System performance may be degraded, or system may fail to operate.
Action
Cycle input power, update component drivers, if device is removable, reinstall the device.
PDR0001
Message
Fault detected on drive < number>.
LCD Message
Fault detected on drive < number>. Check drive.
Details
The controller detected a failure on the disk and has taken the disk offline.
Action
Remove and re-seat the failed disk. If the issue persists, see Getting Help.
PDR1016
Message
Drive < number> is removed from disk drive bay < bay>.
LCD Message
Drive < number> removed from disk drive bay < bay>. Check drive.
Details
The controller detected that the drive was removed.  
Action
Verify drive installation. Re-seat the failed drive. If the issue persists, see Getting Help.
PST0128
Message
No memory is detected.
LCD Message
No memory is detected. Inspect memory devices.
Details
System BIOS was unable to detect memory in the system.
Action
Re-seat the memory modules. If the issue persists, see Getting Help.
PST0129
Message
Memory is detected, but is not configurable.
LCD Message
Memory is detected, but is not configurable. Check memory devices.
Details
System BIOS detected memory, but was unable to configure the memory for system operation.
Action
Compare system memory installation to supported system memory configurations.
PSU0001
Message
Power supply < number> failed.
LCD Message
PSU < number> failed. Check PSU.
Action
Remove and reinstall the power supply. If the issue persists, see Getting Help .
PSU0002
Message
A predictive failure detected on power supply < number>.
LCD Message
Predictive failure on PSU < number>. Check PSU.
Details
System performance and power redundancy may be degraded or lost.  
Action
Remove and reinstall the power supply at the next service window. If the issue persists, see Getting Help.
PSU0003
Message
The power input for power supply < number> is lost.
LCD Message
Power input for PSU < number> is lost. Check PSU cables.
Details
The power supply is installed correctly but an input source is not connected or is not functional.  
Action
Verify the input source is attached to the power supply. Verify the input power is within the operating requirements for the power supply.   
PSU0006
Message
Power supply < number> type mismatch.
LCD Message
Power supply < number> is incorrectly configured. Check PSU.
Details
Power supplies should be of the same input type and power rating.
Action
Install matched power supplies and review proper configuration in this manual.
PSU0016
Message
Power supply < number> is absent.
LCD Message
PSU < number> is absent. Check PSU.
Details
The power supply has been removed or has failed.
Action
  1. Remove and reinstall the power supply.
  2. Check cables and subsystem components in the system for damage.
  3. If the issue persists, see Getting Help.
PSU0031
Message
Cannot communicate with power supply < number>.
LCD Message
Cannot communicate with PSU < number>. Re-seat PSU.
Details
The power supply may operate, however power supply monitoring is degraded. System performance may be degraded.  
Action
Remove and reinstall the power supply. If the issue persists, see Getting Help .
PSU0032
Message
The temperature for power supply < number> is in a warning range.
Details
System performance may be degraded.
Action
Check the system operating environment, including airflow and inlet temperature. Check system logs for temperature and thermal component failures.
PSU0033
Message
The temperature for power supply < number> is outside of the allowable range.
LCD Message
PSU < number> temperature outside of range. Check PSU.
Details
System performance may be degraded.
Action
Check the system operating environment, including airflow and inlet temperature. Check system logs for temperature and thermal component failures.
PSU0034
Message
An under voltage fault detected on power supply < number>.
LCD Message
An under voltage fault detected on PSU < number>. Check power source.
Details
This failure may be the result of an electrical issue with cables or subsystem components in the system.
Action
  1. Remove and reinstall the power supply.
  2. Check cables and subsystem components in the system for damage.
  3. If the issue persists, see Getting Help.
PSU0035
Message
An over voltage fault detected on power supply < number>.
LCD Message
Over voltage fault on PSU < number>. Check PSU.
Action
Check input power or reinstall the power supply. If the issue persists, see Getting Help.
PSU0036
Message
An over current fault detected on power supply < number>.
LCD Message
An over current fault detected on PSU < number>. Check PSU.
Details
This failure may be the result of an electrical issue with cables or subsystem components in the system.
Action
  1. Remove and reinstall the power supply.
  2. Check cables and subsystem components in the system for damage.
  3. If the issue persists, see Getting Help.
PSU0037
Message
Fan failure detected on power supply < number>.
LCD Message
Fan failure detected on PSU < number>. Check PSU.
Action
Check for fan blockage. If the problem persists, see Getting Help.
PSU0076
Message
A power supply wattage mismatch is detected; power supply < number> is rated for < value> watts.
LCD Message
PSU wattage mismatch; PSU < number> = < value >watts
Details
Power supplies should be of the same input type and power rating.
Action
Install matched power supplies and review this manual for proper configuration.
PSU1201
Message
Power supply redundancy is lost.
Details
The power supply tries to operate in a degraded state. System Performance and power redundancy may be degraded or lost.  
Action
Check input power. Reinstall the power supply. If the issue persists, see Getting Help .
PSU1204
Message
The power supplies are not redundant. Insufficient resources to maintain normal operations.
LCD Message
PSU redundancy degraded. Check PSU cables.
Details
The current power operational mode is non-redundant because of a power supply exception, a power supply inventory change, or a system power inventory change.
Action
Check the event log for power supply failures. Review system configuration and power consumption.
PWR1004
Message
The system performance degraded because power capacity has changed.
Details
The system may power down or operate in a performance degraded state.
Action
Check the event log for power supply failures. Review system configuration and power consumption and upgrade or install power supplies accordingly.
PWR1005
Message
The system performance degraded because the user-defined power capacity has changed.
Details
The user-defined power settings have affected system operation.
Action
If unintended, review system configuration changes and power policy.
PWR1006
Message
The system halted because system power exceeds capacity.
LCD Message
System power demand exceeds capacity. System halted.
Details
The system halted because system power exceeds capacity.
Action
Review system configuration, upgrade power supplies or reduce system power consumption.
RFM1008
Message
Failure detected on Removable Flash Media < name>.
LCD Message
Removable Flash Media < name> failed. Check SD Card.
Details
An error was reported during a SD card read or write.
Action
Reseat the flash media. If the problem persists, see Getting Help.
RFM1014
Message
Removable Flash Media < name> is write protected.
LCD Message
Removable Flash Media < name> is write protected. Check SD Card.
Details
The card is write-protected by the physical latch on the SD card. A write-protected card cannot be used.
Action
If unintended, remove the media and disable write protection.
RFM1201
Message
Internal Dual SD Module redundancy is lost.
LCD Message
Internal Dual SD Module redundancy is lost. Check SD Card.
Details
Either one or both the SD cards are not functioning properly.
Action
See Getting Help .
RFM2001
Message
Internal Dual SD Module < name> is absent.
LCD Message
Internal Dual SD Module < name> is absent. Check SD Card.
Details
The SD card module is not detected or not installed.  
Action
If unintended, reinstall the SD module.
RFM2002
Message
Internal Dual SD Module < name> is offline.
Details
The SD card module is installed but may be improperly installed or configured incorrectly.
Action
Reinstall the SD module.
RFM2004
Message
Failure detected on Internal Dual SD Module < name>.
LCD Message
Internal Dual SD Module < name> failed. Check SD Card.
Details
The SD card module is installed but improperly configured or failed to initialize.  
Action
Reinstall the SD module and remove and reinstall SD cards.  
RFM2006
Message
Internal Dual SD Module < name> is write protected.
Details
The module is write-protected.  Changes may not be written to the media.  
Action
If unintended, remove the media and disable write protection.
SEC0031
Message
The chassis is open while the power is on.
LCD Message
Intrusion detected. Check chassis cover.
Details
The chassis is open. System performance may be degraded, and security may be compromised.
Action
Close the chassis. Check system logs.
SEC0033
Message
The chassis is open while the power is off.
LCD Message
Intrusion detected. Check chassis cover.
Details
The chassis was opened while the power was off. System security may have been compromised.
Action
Close the chassis and verify hardware inventory. Check system logs.
SEL0006
Message
All event logging is disabled.
Details
This message is displayed when all event logging has been disabled by the user.
Action
If unintended, re-enable logging.
SEL0008
Message
Log is full.
Details
When the event log is full, additional events are not written to the log. Older events may be overwritten and lost. This message may also appear if the user disabled event logging.
Action
Backup and clear log.
SEL0012
Message
Could not create or initialize the system event log.
Details
If the system event log fails to initialize, platform status and failure events are not captured.  Some management software do not report platform exceptions.
Action
Reboot the management controller or iDRAC. Cycle system input power. If problem persists call support.
SEL1204
Message
An unknown system hardware failure detected.
LCD Message
Unknown system hardware failure.
Details
If the system event log failed to initialize, platform status and failure events are not captured.  Some management software do not report platform exceptions.
Action
Re-configure system to the minimum supported configuration. If issues persists, contact support.
TMP0118
Message
The system inlet temperature is less than the lower warning threshold.
LCD Message
System inlet temperature is outside of range.
Details
Ambient air temperature is too cool.
Action
Check the system operating environment.
TMP0119
Message
The system inlet temperature is less than the lower critical threshold.
LCD Message
System inlet temperature is outside of range.
Details
Ambient air temperature is too cool.
Action
Check the system operating environment.
TMP0120
Message
The system inlet temperature is greater than the upper warning threshold.
LCD Message
System inlet temperature is outside of range.
Details
Ambient air temperature is too warm or one or more fans may have failed.
Action
Check the system operating environment and review event log for fan failures.
TMP0121
Message
The system inlet temperature is greater than the upper critical threshold.
LCD Message
System inlet < name> temperature is outside of range. Check Fans.
Details
Ambient air temperature is too warm or one or more fans may have failed.
Action
Check the system operating environment and review event log for fan failures.
VLT0204
Message
The system board < name> voltage is outside of the allowable range.
LCD Message
System board voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode.
Action
  1. Review system logs for power supply exceptions.
  2. Re-configure the system to minimum configuration, inspect and reinstall system cables.
  3. If the issue persists, see Getting Help.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\