Press and hold the
Power button for 11 seconds to perform
a hard shut down.
Tablet locks up
Press and hold the power button for 11 seconds to perform a
hard shut down.
Remove the power supply and unplug / plug the battery.
Tablet is not responding or behaving unexpectedly
Driver failure
Operating system failure
Virus/Malware
Shut down and restart your tablet.
Refresh the tablet.
Contact Dell’s support service. Go to dell.com/support or dell.com/contactdell.
Software or feature is not working as expected
Restart your tablet. Software updates may have been downloaded
in the background. Swipe from the right edge of the display to access
the Charms bar and touch
Settings→
Power→
Restart to restart the
tablet.
Docking station not working as expected
Un-dock / Re-dock your tablet. If the issue still continues,
power cycle your tablet on the dock.
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