
AppSync 4.6 User and Administration Guide
- Notes, cautions, and warnings
- Customer notifications
- Preface
- Introduction
- AppSync Console
- AppSync CLI Utility
- Service Plans
- Service plan overview
- Oracle service plan details
- SQL Server service plan details
- File system service plan details
- SAP HANA service plan details
- VMware Datacenter service plan details
- Microsoft Exchange service plan details
- Kubernetes Cluster service plan details
- Protect Microsoft Exchange
- Overview of Exchange support
- Deploying AppSync for Exchange protection
- Protect an Exchange database
- Service plan details
- Mounting Exchange copies
- Overview of Exchange copy restore
- Protect SQL Server
- Overview of SQL Server support
- Support for AlwaysOn Availability Groups
- SQL Server transaction log backup
- Considerations for working with SQL Server in a cluster
- SQL Server User Databases folder
- Protect a SQL Database
- Mount considerations for SQL Server
- Unmount a SQL copy
- Create SQL repurpose copies
- Create second-generation copies
- Enable or disable a SQL copy expiry
- Expire a SQL copy
- SQL Server database restore overview
- Protect Oracle
- Overview of Oracle support
- Protecting a database
- Service plan details
- Mount an Oracle copy
- Mount a copy using the Oracle Mount wizard
- Expire an Oracle copy
- Enable or disable expiry of an Oracle copy
- RMAN cataloging feature
- Mount on standalone server and prepare scripts for manual database recovery
- Mount on Grid Cluster and recover as RAC database
- Path mapping
- Retry recovery of a mounted and recovered Oracle copy
- Unmount an Oracle copy
- Restore an Oracle copy
- Oracle database archive log backup
- Protect File Systems
- Overview of File System support
- Subscribe a File System to a service plan
- Unsubscribe File Systems from a service plan
- Create a File System copy
- Create File System repurpose copies
- Create second-generation copies
- Overriding service plan schedules
- Callout scripts support
- Mount a copy using the File System Mount wizard
- Unmount a file system copy
- Restore a file system copy
- Protect VMware Datacenters
- Configuration prerequisites
- Discover VMware Datacenters
- List of data centers
- Configure a VMware vCenter Server
- List of VMware datastores
- Protect a VMware datastore
- Subscribe a VMware Datastore to a service plan
- Overriding service plan schedules
- Protecting VMware datastores immediately
- List of protected virtual machines
- Unsubscribe VMware Datastore from a service plan
- VMware snapshots
- VMware copies list
- VMware virtual machines copies list
- Create a VMware Datastore copy
- Enable or disable a VMware copy
- Expire a VMware copy
- Service plan schedule
- Create copy
- Unmount the previous copy
- Mount copy
- Unmount copy
- Protect a VMware datastore
- Considerations when mounting a VMFS copy
- Restoring a VMware datastore from a copy
- Restoring a virtual machine from a copy
- File or folder restore with VMFS or NFS datastores
- Protect SAP HANA
- Overview of SAP HANA support
- Protect a SAP HANA system
- Create SAP HANA repurpose copies
- Mount an SAP HANA system copy
- Unmount a SAP HANA copy
- Restore an SAP HANA copy
- Expire a SAP HANA copy
- Protect Kubernetes Cluster
- Overview of Kubernetes Cluster
- Discover Kubernetes Cluster
- Subscribe a Kubernetes namespace to a service plan
- Kubernetes Namespaces List
- Kubernetes Application Templates
- Kubernetes Cluster service plan details
- Create copy of Kubernetes namespace
- Edit Subscription for Kubernetes Cluster
- Kubernetes Namespaces copies list
- Unsubscribe Kubernetes namespace from a service plan
- Service plan schedule
- Create Kubernetes namespace repurpose copies
- Mount a Kubernetes namespace copy
- Unmount Kubernetes namespace copy
- Expire a Kubernetes namespace copy
- Repurposing
- Monitor AppSync
- Storage considerations
- Overview
- Dell SC
- PowerStore
- Configure a PowerStore appliance
- Service plan considerations with PowerStore block storage
- Service plan considerations with PowerStore File storage
- Mount and unmount PowerStore block copies
- Mount and unmount for PowerStore file copies
- PowerStore restore considerations for block storage
- PowerStore restore considerations for file storage
- Repurposing copies on PowerStore block storage
- Repurposing PowerStore File storage
- PowerFlex
- RecoverPoint
- Unity
- VMAX3/PowerMax and VMAX All Flash
- Service plan considerations for applications on VMAX All Flash and VMAX3/PowerMax storage
- Service plan considerations with PowerMax File storage
- Mount or unmount VMAX3/PowerMax and VMAX All Flash copies
- Mount and unmount for PowerMax file copies
- PowerMax restore considerations for file storage
- VMAX3/PowerMax and VMAX All Flash repurpose overview
- VNXFile/eNAS
- Metro node | VPLEX
- XtremIO
- Troubleshooting AppSync
- Automated log collection
- Dell SupportAssist
- AppSync issues
- Oracle
- Connection timeout error/exception during Oracle recovery.
- AppSync fails to create symlinks
- Database fails to start with the created SPFile
- Oracle database fails to start after a reboot
- Oracle database discovery failure - / file system full
- Oracle database discovery failure
- Archive log file system discovery fails to create copy for new databases
- Oracle ASM disk groups cannot be mounted after a host reboot
- Restore of Oracle database causing server service to crash
- Oracle restart script not removed for UNIX hosts registered using a SUDO user on agent uninstallation
- Oracle recovery failure
- Oracle 12.2 RAC database discovery failure
- Oracle database recovery failure during prerecoverdb operation
- Checking system logs for Oracle restart
- AppSync fails to mount Oracle ASM disk groups (Event - ORCL_000043)
- Mount of ASM disk groups fail on RHEL 6.x and 7.x MPIO configurations
- AppSync fails to unmount Oracle ASM disk groups (Event - ORCL_000044)
- SQL
- AppSync server crashes while protecting single SQL database with 3500 data files
- SQL Cluster - second generation copy mount failure
- SQL recovery failure
- SQL database protection failure
- Timeout error during SQL database discovery
- AppSync fails to mount SQL database as VMAX LUNs do not appear on the mount host
- AppSync fails to freeze the SQL Server database in a timely manner (Event - SQL_000018)
- SQL second generation copy creation fails
- Recovery of 2nd-gen copy fails if the SQL backup type of the 1st-gen service plan is altered
- File system
- Mount point of AIX Filesystem changes for affected entity restore
- Protection of File systems or Oracle applications on MPIO devices fail during mapping
- UNIX file systems restore fails with error
- Mount of a File system or an Oracle database on RHEL 7.x fails
- Repurposing file systems on multiple LUNs fail
- Changed file system type not updated after host discovery
- Mount of a file system snapshot to RHEL7 fails
- Filesystem mount to RHEL9 failed to perform VG-change operation
- Exchange
- VMware
- SAP HANA
- Windows host plug-in
- Unix host plug-in
- General
- Unable to authenticate AppSync after adding DNS suffix
- Protection fails with XtremIO 4.x and RecoverPoint
- Data not visible in UI with LDAP user login
- Mixed combination of service_plan and server/database name for listcopies command fails.
- SMB authentication error
- Clean up of temporary files in AppSync installation directory
- XtremIO copy creation takes time
- Changing an XMS IP
- Repurposing plans are not always mounting successfully without manual script
- AppSync services do not start after reboot
- Scheduled service plan fails
- AppSync fails to launch on Google Chrome
- AppSync server database failure
- Any disk mounted to more than one mountpoint fails.
- CLI failure due to missing domain name
- Unmount does not remove used devices from storage groups
- Oracle
- Error handling
- Event logging
- Resource logging
- Hotfix details
- Glossary
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Customer notifications
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