Latitude 13-7350 Series User’s Guide

Problems	Possible causes	Possible solutions
No wireless connection		Check if the wireless radio is on. Try to get closer to the wireless access point. Reset the wireless router if using a private network; open the browser to view the landing page if using a public network. Contact your internet service provider for assistance.
No mobile broadband connection	The mobile broadband has been capped. No signal from the service provider.	Check if the mobile broadband is turned on. Move your tablet to a different location for better signal reception.
No mobile broadband connection		Contact your service provider to change your broadband plan.

Network problem