Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Dell PowerEdge VRTX Enclosure Owner's Manual

Troubleshooting power supply units

Prerequisites

CAUTION: The power supply units (PSUs) are hot swappable. Remove and replace only one PSU at a time in a system that is turned on. Leave a failed PSU installed in the enclosure until you are ready to replace it. Operating the system with a PSU removed for extended periods of time can cause the system to overheat.
NOTE: Ensure that all PSUs are of the same rated output capacity, generation, and input voltage.
NOTE: The VRTX chassis supports only PSUs with a rated output capacity of 1100 W or 1600 W.

Steps

  1. Locate the faulty PSU and check the indicators. The PSU’s AC indicator is green if AC power is available. The PSU’s fault indicator is amber if the PSU is faulty. If no indicators are lit, ensure that AC power is available from the PDU or electrical outlet, and that the power cable is properly connected to the PSU.
  2. Reseat the PSU by removing and reinstalling it.
    NOTE: After installing a PSU, allow several seconds for the system to recognize the PSUs and determine whether it is working properly.
  3. If the problem is not resolved, swap or replace the PSU with a known good PSU.
  4. If none of the PSUs show a fault LED and the server modules do not turn on, check the LCD display or CMC for status messages. For more information, see the Dell Chassis Management Controller for Dell PowerEdge VRTX User’s Guide at Dell.com/esmmanuals.
  5. If the problem persists, see Getting Help.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\