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Dell Update Packages User's Guide

Messages

For descriptions and solutions to messages that you may receive when running DUPs, see the following table:

Table 1. Update Packages Message Information
Message Description/Solution
This Update Package is not compatible with your
                                                system Your system: <Model Name> System(s) supported by this package: <Model Name>
                                             
Select a compatible DUP, and try the update again.
This Update Package cannot be executed under the current
                                                operating system.
                                             
DUPs supports Linux operating systems and kernels supported by the -- rebuild option.
This Update Package is not compatible with any of
                                                the devices detected in your system.
                                             
Select a compatible DUP for the device(s) you want to update, and try again.
The prerequisite software version for this update
                                                was not found. 
                                                Software application name: <name> 
                                                Current version:<version> 
                                                Required version: <version>
                                             
The DUP you selected cannot be installed because a prerequisite requirement was not met. Install the appropriate prerequisite software version, and try the update again.
You must use the -f option to continue with the
                                                update in the non‑interactive mode.
                                             
The version of this DUP is either older than or the same as the version installed. To apply the DUP, you must force execution.
The software to be updated was not found. Install
                                                the following software, and then retry the update. Software name: <name> Required version: <version>
                                             
The system does not contain the software that matches the DUP.
The version of this Update Package is newer than
                                                the currently installed version. Software application name: <name>
                                                Package version: <version> Installed version: <version>
                                             

This message confirms the version of the currently installed software before the update is performed.

(Using the interactive mode) Type Y or N when prompted to continue.

(Using the CLI) Specify the -f option.

The version of this Update Package is older than
                                                the currently installed version. Software application name: <name>
                                                Package version: <version> Installed version: <version>
                                             

The DUP you selected cannot be installed because a newer version of the software already exists on the system. To install the older version:

(Using the interactive mode) Type Y or N when prompted to continue.

(Using the CLI) Specify the -f option.

The version of this Update Package is the same
                                                as the currently installed version. <version> Software application name:
                                                <name> Package version: <version> Installed version: <version>
                                             

The DUP you selected cannot be installed because the same version of the software already exists on the system.

(Using the interactive mode) Type Y or N when prompted to continue.

(Using the CLI) Specify the -f option.

This package is not compatible with the version
                                                of Server Agent on your system. You must upgrade to Server Administrator
                                                before running this package.
                                             
Use an alternative update method from dell.com/support/manuals.
This update package requires an OpenIPMI driver.
                                                Currently no OpenIPMI driver is installed on the system.
                                             
The DUP you selected cannot be installed because you do not have the OpenIPMI driver installed on the system.
In order to assist in the <update|install>,
                                                you can download and install a version of the OpenIPMI driver that meets
                                                the minimum version requirement from 
                                                dell.com/support/manuals. The minimum version required is <version>.
                                             
Download and install the minimum required OpenIPMI driver from dell.com/support/manuals.
This Update Package requires a newer version of
                                                the OpenIPMI driver than is currently installed on the system, which is version <version>.
                                             
The OpenIPMI driver that is currently installed on the system does not meet the minimum version requirements of the selected DUP.
Kernel source for the running kernel is not installed,
                                                and the currently installed OpenIPMI driver RPM was installed without the kernel source for the running kernel. In order to
                                                install OpenIPMI driver modules for the running kernel that meet the minimum version requirement,
                                                you must install kernel source for the running kernel, and then use DKMS (see man page for dkms) to install and build OpenIPMI
                                                driver modules for the running kernel. To install kernel source for the running kernel, install the <filename> RPM that is
                                                applicable to the running kernel.
                                             

Install the kernel source for the running kernel, and then use the Dynamic Kernel Module Support (DKMS) framework to install and build the OpenIPMI driver modules for the running kernel.

You must install the kernel source by installing the .rpm file required by the kernel.

For information on using DKMS, see the man page for DKMS from linux.dell.com/dkms/manpage.html.

You must reboot the system for the update to take
                                                effect.
                                             

If you shut down or power off the system after performing an update, you will lose the update.

After performing a BIOS update, do not power off the system. Reboot the system for the update to take effect.

An Update Package is already running. Wait until
                                                it is complete before proceeding with another update.
                                             
You can run only one DUP at a time.
WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER
                                                DELL PRODUCTS WHILE <BIOS|FRMW> UPDATE IS IN PROGRESS. THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE.
                                             
Do not interrupt DUP execution.
Cannot find utilities on the system to execute package.
The package must have certain utilities to execute.
Make sure the following utilities are in the path:<path>
The utilities named must be in the path mentioned in the message.
File already exists.
The package is attempting to overwrite an existing file.
Rebuilding package <package_name> to support kernel
                                                version "kernel.x". This process may take several minutes to complete...
                                             
The DUP application is rebuilding the package to support a different kernel version.
No specific kernel version specified! Building
                                                support for current kernel...
                                             
Unable to determine current system kernel. The DUP application attempts to rebuild the package.
Cannot create directory /extract directory. Please ensure that there is enough space.
Extracting the package to this path requires more disk space than available.
Cannot create temporary file "filename"
The package cannot create the temporary file for a technical reason, such as lack of disk space, permissions, or an existing file.
Unable to create Temp Files. Please ensure that
                                                there is enough space in the tmp folder.
                                             
The package cannot create temporary files due to lack of space in the tmp folder.
Archive cannot be extracted. Please ensure that
                                                there is enough space in the tmp folder.
                                             
Insufficient space for extracting the archive.
Please provide a directory name to extract to.
Provide a directory name for the extracted files.
ROOT directory cannot be used for extraction.
Create a directory for the extracted files.
Successfully extracted to "/extractdir"
The package contents were extracted to the directory you designated.
Cannot find utilities on the system to extract package. Make sure the following utilities are on the path:
                                                <path>
                                             
Locate the listed utilities and add their directory to the specified path.
Rebuilding Package Failed - Error creating driver
                                                support directory.
                                             
The package could not be rebuilt because the support directory could not be created.
Rebuilding Package Failed - Error copying kernel
                                                modules.
                                             
The package could not be rebuilt because the kernel modules could not be copied.
Rebuilding Package Failed - Error re-creating archive.
The package could not be rebuilt because the archive could not be recreated.
Rebuilding Package Failed - Uninstallation of driver was unsuccessful.
The package could not be rebuilt because the driver could not be uninstalled.
Package has been rebuilt successfully.
The package rebuild was successful.
Rebuilding Package Failed - Error creating output package.
Make sure that the directory from which the package rebuild option is being executed is writable.
Rebuilding Package Failed - Error creating wrapper files.
The required wrapper files could not be created.
Output package:
Specifies the name of the output package.
Package execution requires 'root' user privileges.
Log in with root privileges, and try the update again.
Successfully extracted to <target_directory>.
The package is being extracted to the target directory.
Rebuilding package packagename.bin to support ’uname
                                                -r’.
                                             
DUP is rebuilding the packages to support the running kernel.
This process may take several minutes to complete.
Wait for the process to complete.
Rebuilding Package Failed - Unable to extract
                                                package contents.
                                             
Unable to extract the contents of the package.
Rebuilding Package Failed - Server Administrator
                                                device driver (HAPI) is already installed on the system.Package can be rebuilt only on a system that does not have Server
                                                Administrator device driver (HAPI) installed.
                                             
Packages cannot be rebuilt on a system that has the HAPI device driver installed.
Unable to Install Dell Instrumentation Driver (HAPI).
The package cannot install the HAPI driver.
Rebuilding Package Failed - RPM Installation failed
                                                with error code=<RPM Install Error Return code>
                                             
Provides the RPM error code that prevented the package from being rebuilt.
packagename.bin: Rebuilding Package failed - Unable
                                                to extract package contents.
                                             
Make sure that there is enough space in the /tmp directory.
packagename.bin: Rebuilding Package - Kernel <kernel-version> is already supported by this package.
You do not have to rebuild this package because you have already customized the package for the kernel. You will only receive this message if you have previously used the --rebuild option and then ran the rebuilt package.
packagename.bin: Rebuilding Package Failed - RPM Installation failed with error code=<LSB_Compliant RPM Install Error Return
                                                code>
                                             
Check the LSB Compliant RPM error return codes to determine the exact reason for failure.
packagename.bin: Rebuilding Package Failed - Error creating driver support directory.
Make sure that enough space is available in the /tmp directory.
packagename.bin: Rebuilding Package Failed - Error
                                                copying kernel modules.
                                             
Make sure that enough space is available in the /tmp directory.
packagename.bin: Rebuilding Package Failed - Error recreating archive. 
Make sure that enough space is available in the /tmp directory.
packagename.bin: Rebuilding Package Failed - Uninstall
                                                of driver was unsuccessful. 
                                             
The driver could not be uninstalled.
packagename.bin: Rebuilding Package Failed - Error creating files.
Make sure that enough space is available in the /tmp directory.
Package has been rebuilt successfully. Output package: 
                                                packagename.bin:--CUSTOM.
                                             
Package is ready for distribution and execution on production systems with the same running kernel as the system on which it was rebuilt.
Package has been rebuilt successfully.
Package is ready for distribution and execution on production systems with the same running kernel as the system on which it was rebuilt.
packagename.bin: Rebuilding Package failed - Unable to extract package contents. 
Make sure that enough space is available in the /tmp directory.
packagename.bin: Rebuilding Package failed - Server Administrator is installed on the system. 
Packages cannot be rebuilt on a system that has Server Administrator installed. Uninstall Server Administrator from the system before using the ‑‑rebuild option.
The installed operating system version is not supported by this Update Package. To customize this package, see "Rebuilding
                                                Packages" in the Update Package User’s Guide.In no event shall Dell Inc. be held liable for any direct, indirect, incidental,
                                                special, or consequential damages suffered during or after package customization and execution.
                                             
The prerequisites for rebuilding the package are present on the system, Dell is not responsible for any problems that may occur if you apply customized packages to the system.
In no event shall Dell Inc. be held liable for any direct, indirect, incidental, special, or consequential damages suffered
                                                during or after package customization and execution.
                                             
Fully consider this statement before executing a customized package that was enabled by the ‑‑rebuild option.
Attempt to update BIOS or firmware to the same
                                                version. Update was unnecessary and not applied.
                                             
Re-application of BIOS or firmware DUP serves no purpose.
Inventory operation exceeded specified timeout.
Inventory operations have time-out limits as defined in the package’s PIEConfig.xml file. Time‑out durations are in seconds. If an operation times out, the remainder of the package update is cancelled.
Execution operation exceeded specified timeout.
Execution update operations have time‑out limits as defined in the package. Time-out durations are in seconds. If an operation times out, the remainder of the package update is cancelled.
/var/lock directory must exist.
Create this system directory to make sure that package updates do not execute concurrently.
Unable to build a device driver for the running
                                                kernel because it is not supported on your system.
                                             
Select a compatible DUP and try again.
The Intel IMB driver is currently loaded. Please unload
                                                the driver before executing.
                                             
Unload the Intel IMB driver before installing the selected DUP.
Warning: The shell less command is not available.
                                                When viewing Release Notes, press space to continue viewing notes, q to continue DUP processing.
                                             
Continue to view the release notes, or install the less command from operating system media, and re-execute the package interactively.
Press 'q' to exit DUP
(--version).
Press 'q' to continue with DUP execution (dup dup execution).

The Linux DUP framework uses the Linux utility, less, to display the release notes relevant to the specific firmware or driver release managed by the DUP. When viewing release notes, DUP prompts when executed with the below options:

--version: Press 'q' to exit DUP (--version)

All other DUP execution: Press 'q' to continue with DUP execution.

Warning: Screen widths of less than <numeric value> can distort the information view.
To optionally correct this, answer < No > to stop package execution. Increase the width of the terminal window to the required size and then re-execute the package interactively.

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