Preface
As part of an effort to improve product lines, periodic revisions of software and hardware are released. Therefore, all versions of the software or hardware currently in use might not support some functions that are described in this document. The product release notes provide the most up-to-date information on product features.
If a product does not function correctly or does not function as described in this document, contact a technical support professional.
NOTE This document was accurate at publication time. To ensure that you are using the latest version of this document, go to the Support website
https://www.dell.com/support.
Purpose
This guide contains information about using the NetWorker Module for Microsoft (NMM)
19.7 software to back up and recover SQL Server and SharePoint Server using the Volume Shadow Copy Service (VSS) technology.
NOTE The
NetWorker Module for Microsoft Administration Guide supplements the backup and recovery procedures described in this guide and must be referred to when performing application-specific tasks. Download a copy of the
NetWorker Module for Microsoft Administration Guide from the Support website (
https://www.dell.com/support) before using this guide.
Audience
This guide is part of the NMM documentation set, and is intended for use by system administrators during the setup and maintenance of the product. Readers should be familiar with the following technologies used in backup and recovery:
- NetWorker software
- Microsoft Volume Shadow Copy Service (VSS) technology
Revision history
The following table presents the revision history of this document.
Table 1. Revision history
| Revision
|
Date
|
Description
|
| 01
|
June, 2022
|
First release of this document for NetWorker Module for Microsoft
19.7.
|
Related documentation
The NMM documentation set includes the following publications:
- NetWorker Module for Microsoft Release Notes
- NetWorker Module for Microsoft Administration Guide
- NetWorker Module for Microsoft Installation Guide
- NetWorker Module for Microsoft for SQL and SharePoint VSS User Guide
- NetWorker Module for Microsoft for SQL VDI User Guide
- NetWorker Module for Microsoft for Exchange VSS User Guide
- NetWorker Module for Microsoft for Hyper-V User Guide
- ItemPoint for Microsoft SQL Server User Guide
- ItemPoint for Microsoft Exchange Server User Guide
- ItemPoint for Microsoft SharePoint Server User Guide
- NetWorker documentation set
Typographical conventions
The following type style conventions are used in this document:
Table 2. Style conventionsThis table describes style conventions used.
| Formatting
|
Description
|
| Bold
|
Used for interface elements that a user specifically selects or clicks, for example, names of buttons, fields, tab names, and menu paths. Also used for the name of a dialog box, page, pane, screen area with title, table label, and window.
|
|
Italic
|
Used for full titles of publications that are referenced in text.
|
| Monospace
|
Used for:
- System code
- System output, such as an error message or script
- Pathnames, file names, file name extensions, prompts, and syntax
- Commands and options
|
| Monospace italic
|
Used for variables.
|
|
Monospace bold
|
Used for user input.
|
| [ ]
|
Square brackets enclose optional values.
|
| |
|
Vertical line indicates alternate selections. The vertical line means or for the alternate selections.
|
| { }
|
Braces enclose content that the user must specify, such as x, y, or z.
|
| ...
|
Ellipses indicate non-essential information that is omitted from the example.
|
You can use the following resources to find more information about this product, obtain support, and provide feedback.
Where to find product documentation
Where to get support
The Support website
https://www.dell.com/support provides access to product licensing, documentation, advisories, downloads, and how-to and troubleshooting information. The information can enable you to resolve a product issue before you contact Support.
To access a product-specific page:
- Go to
https://www.dell.com/support.
- In the search box, type a product name, and then from the list that appears, select the product.
Knowledgebase
The Knowledgebase contains applicable solutions that you can search for either by solution number (for example, KB000xxxxxx) or by keyword.
To search the Knowledgebase:
- Go to
https://www.dell.com/support.
- On the
Support tab, click
Knowledge Base.
- In the search box, type either the solution number or keywords. Optionally, you can limit the search to specific products by typing a product name in the search box, and then selecting the product from the list that appears.
Live chat
To participate in a live interactive chat with a support agent:
- Go to
https://www.dell.com/support.
- On the
Support tab, click
Contact Support.
- On the
Contact Information page, click the relevant support, and then proceed.
Service requests
To obtain in-depth help from Licensing, submit a service request. To submit a service request:
- Go to
https://www.dell.com/support.
- On the
Support tab, click
Service Requests.
NOTE To create a service request, you must have a valid support agreement. For details about either an account or obtaining a valid support agreement, contact a sales representative. To find the details of a service request, in the
Service Request Number field, type the service request number, and then click the right arrow.
To review an open service request:
- Go to
https://www.dell.com/support.
- On the
Support tab, click
Service Requests.
- On the
Service Requests page, under
Manage Your Service Requests, click
View All Dell Service Requests.
Online communities
For peer contacts, conversations, and content on product support and solutions, go to the Community Network
https://www.dell.com/community. Interactively engage with customers, partners, and certified professionals online.
How to provide feedback
Feedback helps to improve the accuracy, organization, and overall quality of publications. Go to
https://contentfeedback.dell.com/s to provide feedback.