Dell Wyse ThinOS Version 8.6 Administrator’s Guide

Setting up the Cisco Jabber Softphone for VDI

1. Go to www.cisco.com, and download the following software:
   • Cisco JVDI Agent 12.6
   • Cisco Jabber application 12.6
2. On the Citrix virtual desktop, install Cisco JVDI Agent. Double-click the file and follow the installation wizard steps.
3. On the Citrix virtual desktop, install Cisco Jabber.
   For information about the installation procedure, see the installation guide at www.cisco.com.
4. Update the ThinOS firmware, and install the JVDI.i386.pkg on the ThinOS client.
   For more information about installing the JVDI package, see Installing JVDI package on ThinOS.
   NOTE: If ThinOS running Cisco Jabber (JVDI) fails to register with Cisco Unified Communications Manager, add the DNS servers and DNS domains that are used by the Citrix host and the Cisco Unified Communications Manager servers to ThinOS. You can either specify the domain name and server IP on the General tab in Network Setup, or add the DNS server and domain value to the DHCP server by providing the IP address information to the ThinOS client. For issues related to Cisco Unified Communications, contact the Cisco support.
5. Log in to the Citrix virtual desktop, and sign in to Cisco Jabber using your user credentials.
   When you log in for the first time, do the following:
   1. On the Cisco Jabber interface, click Advanced Settings.
   2. Select your account type as Cisco Communications Manager 9 or later.
   3. Enter the login server address.

      

   NOTE: If the Use my computer for calls option is selected, the Cisco Jabber is automatically registered with Cisco Unified Communications Manager. This option enables Jabber to work as a Softphone, and use the microphone or speaker that is connected to the thin client for phone calls.