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Dell Repository Manager Business Client Version 1.7 User’s Guide

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Frequently Asked Questions

This section lists some frequently asked questions about the Dell Repository Manager.

Where is the Dell Repository Manager runtime log located?

Dell Repository Manager creates two log files at runtime:
  • DellRepositoryManager_Server.svclog — Data Center Version
  • DellRepositoryManager_Client.svclog — Business Client Version

The log file is located in C:\Users\<user name>\AppData\ Local\RepositoryManager\Log.

I see an update present in dell.com/support but when I install the repository from ftp.dell.com using the Dell Repository Manager, I do not see that update.

The Dell online repository, which is supported by Dell OpenManage, is released monthly and is qualified by the Dell testing process. Occasionally, updates may be available on dell.com/support before the contents of the repository on ftp.dell.com are updated. The new dell.com/support feature of Dell Repository Manager can search the latest update(s) from the Dell support site. You can use Dell Repository Manager to add the new updates into your repository.

How do I edit the search criteria of the filter that I created?

In the left pane of Dell Repository Manager, select the filter criteria from Filter <Bundles/Components> by: list: You can edit the filter criteria for these features or specify new criteria.

Can the Dell Repository Manager be run through a Proxy Server?

Yes, install Dell Repository Manager inside the firewall and connect to a catalog located outside the firewall (ftp.dell.com or a local repository) through a proxy server. You can use the proxy server settings of Internet Explorer. If the proxy settings for Internet Explorer are not working, the proxy can be set in DRM. You can then use Dell Repository Manager to customize the catalog as per the requirement and store the customized catalog inside the firewall.

When I select Schedule Automatic Search, there is a pop-window that appears with the following message: Dell Repository Manager Fatal UI, Error: Dell Repository Manager has encountered an error .

DRM creates a Windows Scheduler task behind the scenes to perform automatic search of the Dell update files. The error can occur when you open the Schedule Automatic Search screen and set a Start Date that is set in the past. You can change the Start Date on the Windows Task to a future date.
  1. Launch Windows Task Scheduler from Programs Menu.
  2. Navigate and click on the Task Scheduler library node on the left pane.
  3. Search for DellRepositoryManagerDataCenterVersion-FindNewUpdates-... task. This is a Windows tasks that is created by DRM.
  4. Click Properties.
  5. Select the Triggers tab.
  6. Search for the trigger that you specified using DRM. Edit this trigger and change the Start date to a future time.
  7. Once the Start date has changed, re-launch DRM to make any changes to Automatic Search.

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