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This article provides information about the patch updates to the Dell Technologies PowerProtect Data Manager Appliance Release 5.19.1.
Updated: August 13, 2025
ID: 000333850
Dell PowerProtect Data Manager Appliance (DM5500) remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: January 07, 2026
ID: 000355635
An Operating System (OS) drive has failed or is about to fail, triggering PPDMA DM5510 Alert EVT‑STORAGE‑00037; the system is in a critical state and will shut down if another OS drive fails. Replace or copy‑recover the failed OS drive.
Updated: January 02, 2026
ID: 000404197
On the PowerProtect Data Manager server, a service named vmware-service is failing to start.
Updated: December 24, 2025
ID: 000394493
A disk failure caused the enclosure slot to be disabled, triggering PPDMA (PowerProtect Data Management Appliance) DM5510 (model) Alert EVT-PHYM-00001 (alert code) due to continuous discovery.
Updated: December 19, 2025
ID: 000404199
HostDiskNotOnline - Disk at slot location <Location Number> (Enclosure <Enclosure Number>, Disk <Disk Identifier>, Serial <DiskSerialNumber>) is present but not in use; triggered PPDMA DM5510 Alert EVT‑STORAGE‑00038. No reconstruction was detected.
Updated: December 19, 2025
ID: 000404198
Data deletion in the active tier exceeded the threshold, triggering a PPDMA DM5510 alert (EVT‑SECURITY‑00053) and indicating a mass deletion risk in the cloud tier; refer to the security guide for remediation.
Updated: December 19, 2025
ID: 000404196
PPDMA DM5510 generated alert EVT-SECURITY-00052 (Event Security) indicating a mass deletion risk in the active tier; refer to the security guide for remediation.
Updated: December 19, 2025
ID: 000404195
Alert EVT-NETM-00019 indicates the network card in slot M of a PowerProtect Data Management Appliance (PPDMA) DM5510 is missing; reseat the card.
Updated: December 19, 2025
ID: 000404194
Input/Output (I/O) module failed in Enclosure <Enclosure Number>, Slot <Slot Number> due to <Cause>. Alert PPDMA DM5510 EVT‑NETM‑00011A indicates a Media Access Control (MAC) fault; the module will not function correctly.
Updated: December 19, 2025
ID: 000404193
The network interface card (NIC) is installed in an invalid slot, triggering PPDMA DM5510 Alert EVT‑NETM‑00006 (Slot=<Slot Number>, DeviceName=<DeviceName>, ValidSlots=<ValidSlots>). Install the NIC in a designated slot.
Updated: December 19, 2025
ID: 000404192
Security clock skew violation detected PPDMA DM5510 Alert Event File System (EVT-FILESYS-00025) indicates that the file system is disabled and cannot be re‑enabled until system time is corrected within the configured skew threshold.
Updated: December 19, 2025
ID: 000404191
File system cannot start due to an internal condition (PPDMA DM5510 Alert Event File System 00017).
Updated: December 19, 2025
ID: 000404190
PPDMA DM5510 (Power Protection Device Management Agent) reports alert EVT-ENVIRONMENT-00065: power supply module status shows AC and DC pass/fail. AC pass/DC fail → PSU failed, replace. AC fail/DC fail → input PSU unavailable, check cables/LED, replace with working unit; shut down if all PSUs alert. Contact Dell support if the issue persists.
Updated: December 19, 2025
ID: 000404189
Secondary Link Control Card (LCC) module failed in Enclosure <Enclosure Number> due to <Cause>, generating error PPDMA DM5510 EVT-ENVIRONMENT-00060
Updated: December 19, 2025
ID: 000404188
The Dell PowerProtect Data Management Appliance (PPDMA) DM5510 reported alert EVT-ENVIRONMENT-00059: the Input/Output (IO) personality module has failed in the specified enclosure, causing potential unexpected behavior; replace the module.
Updated: December 19, 2025
ID: 000404186
A fault (PPDMA DM5510 EVT‑ENVIRONMENT‑00058) was detected in the I/O expansion module; the module failed in Enclosure <#> for cause <#>, potentially causing unexpected system behavior.
Updated: December 19, 2025
ID: 000404185
PowerEdge: Fan Failure Alert EVT-ENVIRONMENT-00057 - Identify Failed Fan and Replace.
Updated: December 19, 2025
ID: 000404184
Correctable errors exceeded the critical threshold on Enclosure <Enclosure ID>, Field Replaceable Unit (FRU) <ID>. Symptom: PPDMA DM5510 Alert EVT-ENVIRONMENT-00054 Cause: may indicate hardware failure.
Updated: December 19, 2025
ID: 000404182
PPDMA: Resolve EVT-ENCRYPTION-00007 Encryption Keys Validation Failure and File System Lock.
Updated: December 19, 2025
ID: 000404181
A Dual inline Memory Module (DIMM) failure triggers a PPDMA DM5510 Alert CTL47 single‑bit Error Correcting Code (ECC) error. This can cause data loss or corruption; replace the DIMM immediately (it is part of the controller battery pack).
Updated: December 19, 2025
ID: 000404180
A Single-bit Error Correcting Code (ECC) error shows the specified Dual inline Memory Module (DIMM) is critically degraded; data loss or corruption may occur. Replace the DIMM immediately; it is part of the controller battery pack.
Updated: December 19, 2025
ID: 000404179
This KB article contains a procedure to create and download administrative log bundle using the user interface (UI) and command line.
Updated: December 19, 2025
ID: 000212015
A CTL40 Alert indicates a multi‑bit error during read/write. Multi‑bit errors usually mean data loss; if during write, loss is certain. Replace the Dual Inline Memory Module (DIMM) in the controller battery pack and restore data from backup.
Updated: December 19, 2025
ID: 000404178
Error BAT0012 indicates the storage battery for disk drive bay <arg1> on a Dell PowerEdge DM5510 has failed. A likely cause is a thermal‑related failure of the PowerEdge RAID Controller (PERC) battery. Verify battery installation and review system logs for thermal events.
Updated: December 19, 2025
ID: 000403228
PDR12 initialization failed; the disk shows a red "X,” indicating a hard drive failure or corruption. Replace the failed disk and then restart the initialization.
Updated: December 19, 2025
ID: 000403199
PPDMA DM5510 PDR13 A disk at <arg1> rebuild has failed.
Updated: December 19, 2025
ID: 000403203
PDR47 A block on <arg1> was punctured by the controller.
Updated: December 19, 2025
ID: 000403206
Error PDR57: Bad block table on <arg1> is full, cannot log block <arg2>. An unrecoverable medium error marking the block invalid causes this issue. Resolve by backing up data, reinitializing the disk, and restoring from backup.
Updated: December 19, 2025
ID: 000403209
PDR63: A bad disk block on <arg1> cannot be reassigned during a write operation, preventing completion and potentially causing data loss and loss of redundancy.
Updated: December 19, 2025
ID: 000403212