NetWorker

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>

After a Cyber Recovery recovery of NetWorker application, the device "vault_dev_0" changes to suspected status when creating new devices. This causes the device recoveries, like nsrck, not to work without any evident indication. nsrck or recover commands are stuck in a retry loop reporting just that the there are no matching devices available.

A License file has successfully been applied to a NetWorker server; however, the NetWorker Management Console's (NMC) Registration tab is still showing the server is in evaluation mode.

NMC Recover through wizard times out the first time then next time it is invoked there is no delay.

Unable to load XML-based license in NetWorker Management Console (NMC) or NetWorker Web User Interface (NWUI).

NetWorker Management Console (NMC) authentication fails with "Problem contacting server <NMC server>: Received fatal alert: handshake failure

These are the general steps to replace the default NetWorker self-signed certificate with a Certificate Authority (CA)-signed certificate for the "AUTHC" and NetWorker Web UI (NWUI) services.

Dell NetWorker vProxy remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell NetWorker remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell Networker remediation is available for OpenSSL security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell Networker remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

NetWorker Azure Virtual Machine (VM) Snapshot backups intermittently fail with the error "Failure when receiving data from the peer(curl error code: 56), Error while copying snapshot to DD." This error appears randomly, during some backups the VM succeeds, on other backups, this failure is observed.

A NetWorker licensing error appears in the NetWorker Management Console. Warning NetWorker "contact the DELL Licensing Team to obtain a new Dynamic offline registration License and update the licspec properties file. Refer to the Licensing Guide for details."

RecoverPoint for Virtual Machines(VMs) 6.0.3.1 and later are qualified with VMware vStorage APIs for Data Protection(VADP) backup solutions. However, sometimes protected Virtual Machines may see Snapshot Consolidation errors or Virtual Machine restarts, during backup operations.

NetWorker server, installation fails when installing authc, Error adding entry emcauthctomcat to key store, Failure: Key protection algorithm not found, java.security.UnrecoverableKeyException: Encrypt Private Key failed, getSecretKey failed, Password is not ASCII,

The daemon.log is logging a licensing error "Error while initializing the CLP licensing-related libraries: Unable to load library libxmlsec1.so libltdl.so.7: Cannot open shared object file: No such file or directory."

Recover initiated from the NetWorker Management Console (NMC) UI fails with "connection" error when browsing backups from the current date.

These instructions describe how to replace the default NetWorker self-signed certificate with a CA-signed certificate on a NetWorker Management Console (NMC) server.

Vulnerability on "TLS Version 1.1 Protocol Deprecated" and "TLS Version 1.0 Protocol Detection" for port 5432 and port 5671 on NetWorker Server having NetWorker version 19.7.0.1 installed on Windows Server 2016

Qualys scanner detected a security vulnerability on NetWorker Management Console (NMC) port 9001. Qualys ID is QID-38655.

The daemon.log logs a message "workflow Server backup missed" when the Server Protection Policy workflows run.

NetWorker Management Console (NMC) installation fails on a Windows host with error: "Unable to verify Authentication Server's hostname or port."

NetWorker Runtime Environment (NRE) Releases.

Certificates in /etc/rabbitmq revert to self‑signed after these have been replaced by Certificate Authority (CA) signed certificates. rabbitmq-server script checks if the new CA signed certificate is valid. This validation fails, and the script creates new self-signed certificates to replace the invalid CA signed certificates.

Unable to start Dell License Server

NetWorker license server returns error due to hostname change.

NetWorker Management Console login failure with message "Could not resolve host: NetWorker_ServerName."

NetWorker Web User Interface (NWUI) dashboard does not display backup job information.

NetWorker Module for Microsoft (NMM) SQL VDI incremental backups fail with "Backup level 'MSSQL:' is obsolete. Change the backup level to logs only and restart the backup."