OEMR R960

This page explains the difference between drivers and firmware and how to update them on Dell PowerEdge Servers using different methods.

This article explains how to create a Virtual Disk using the System Settings menu.

The CTL137 event is new to iDRAC code 4.xx.xx.xx. The CTL137 event exist to notify the end user that the iDRAC lost communication with an endpoint device within the system.

This article describes an issue affecting PowerEdge servers running iDRAC9 in which the error SWC5008 asserts in the SEL multiple times.

The log files in the %systemroot%\Logs\CBS folder should be automatically compressed into .cab files when they reach a certain size. If this compression fails, the logs can grow large. Further, the failure of the compression utility causes other large log files to be generated, resulting in a large amount of disk-space consumption.

The Dell PowerEdge Knowledge Base provides support solutions, error messages information, and troubleshooting guides about Dell Severs.

The Dell PowerEdge R760xs system, a 16th generation server, reports Error: Fan 1 stopped (0 RPM); Fans 2–6 increased speed and noise due to misconfigured mix of STD, HPR Silver, and VHP Gold fan types

The following document provides an example of how to monitor performance on an iDRAC9 using Simple Network Management Protocol (SNMP).

Dell Enterprise SAS, SATA SSD: SMART predictive failures triggered by remaining write endurance falling below the threshold

Samsung PM9D3a and PM9D5a NVMe SSDs used in PowerEdge servers lack support for the Security Protocol and Data Model (SPDM), causing SPDM‑related features to fail.

CMOS Battery replacements for Basic Warranty contracts are under warranty through Dell for up to 1 year. This article outlines how to order and replace CMOS batteries once these batteries are no longer under warranty and replaced by Dell.

This article provides information about Dell Boot Optimized Storage Solution (BOSS) PCIe cards. It also provides instructions for installing Windows, Red Hat, SuSE, Ubuntu, and related Linux distributions onto these cards.

Domain Name System (DNS) resolving the local hostname may return the internal IP address of the USB Network Interface Card (NIC) passthrough device enabled by iDRAC Service Module (iSM). This can cause issues with internal network devices configured with 169.254.x.x nonroutable addresses. The metric of the USB NIC device should be manually set to a high number so that internal network devices take precedence.

This article provides a step-by-step guide to configure the Integrated Dell Remote Access Controller 9 (iDRAC9) and Lifecycle Controller network settings.

The article explains why OMSA 9.4.0 or earlier will not install on VMware ESXi 7.0, the upgrade impact from 6.x to 7.0, and a workaround.

This article outlines how to create a firmware baseline, view compliance reports, and apply updates in Dell OpenManage Enterprise.

Solution for server hanging during POST with error UEFI136 due to inaccessible Lifecycle Controller firmware during CSIOR execution

This article provides information about how to modify Automated System Recovery (ASR) settings in OpenManage System Administrator (OMSA).

This document answers questions about SupportAssist Enterprise.

The article describes updating Dell PowerEdge server firmware through Integrated Dell Remote Access Controller (iDRAC) 7, 8, 9, or 10. It details downloading the firmware image, logging in to the iDRAC web interface, uploading the image for installation, and managing pending updates.

This article explains different methods to reset, power drain or perform a virtual AC cycle.

Find answers and resources to get started or do more from your MyService360 dashboard with enterprise services data analytics and visualizations.

This article provides PowerEdge server troubleshooting for No Power, No POST, No Boot and No Video issues. This includes blade, rack, and tower servers.

This article provides information about how to boot past the Driver Health Manager Screen.

This article is a step-by-step guide on how to replace a hard drive.

This article discusses managing the Windows Server Update Services (WSUS) role using PowerShell. PowerShell commands for adding the WSUS role and performing various administrative tasks are detailed.

This article explains the different reasons hard drives can fail in detail.

This article explains how to update the BIOS version of a Dell PowerEdge Server using EFI file. The update can be done directly from the Unified Extensible Firmware Interface (UEFI) interface.

The Dell Nautilus Firmware Update Utility is flexible and simple to use as it contains all the latest, relevant firmware updates for hard drives in your Dell server.

Learn how to create a bootable USB with Rufus to update Dell PowerEdge servers. Follow the step-by-step instructions to prepare and create a bootable USB media.