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Dell Technologies Data Protection Advisor (DPA) remediation is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.
Updated: May 12, 2026
ID: 000194651
After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated: May 09, 2026
ID: 000184429
This article explains how and why to manage the size of the Data Protection Advisor (DPA) database.
Updated: May 27, 2026
ID: 000019510
Data Protection Advisor (DPA): DPA datastore upgrade to 19.5 or 19.6 on Windows server failed with error: "Upgrade process returned error."
Updated: May 27, 2026
ID: 000192898
Error 400 for post processing script configured in scheduled report job
Updated: May 27, 2026
ID: 000170923
Error occurred while testing LDAP user authentication, InvalidSearchFilterException invalid attribute description
Updated: May 27, 2026
ID: 000191916
Data collection request for PPDM fails with message function caught ProcessingException.
Updated: May 27, 2026
ID: 000184327
PPDM data collection request fails with message function caught InvalidStatusException
Updated: May 27, 2026
ID: 000184325
The VMware status data collection request does not collect the guest filesystem statistics for VMs.
Updated: May 27, 2026
ID: 000182919
DPA : How to configure monitoring of DD using SNMP v3 in DPA
Updated: May 27, 2026
ID: 000158450
DPA is not collecting jobmonitor data successfully from HP Data Protector
Updated: May 27, 2026
ID: 000058487
Networker-workflow-configuration-report-does-not-populate-all-fields
Updated: May 27, 2026
ID: 000060394
Files in pgsql_tmp folder on Datastore server increased rapidly and filling the disk.
Updated: May 26, 2026
ID: 000205495
When the DPA is installed, the memory is automatically tuned. When additional memory is needed and added to the server, DPA needs to be tuned so that it utilizes the memory that was added to the server.
Updated: May 26, 2026
ID: 000207239
Saving a new SharePoint configuration causes Error 0 - Unknown error occurred
Updated: May 26, 2026
ID: 000201203
This article helps implementing email alerts through DPA when any Avamar backup fails.
Updated: May 26, 2026
ID: 000197521
An error 500 occurs when previewing a custom report. The report runs fine when scheduled.
Updated: May 26, 2026
ID: 000205086
PPDM discovery is unsuccessful due to missing Group in Inventory.
Updated: May 26, 2026
ID: 000201684
Unable to start datastore services due to incorrect permissions on lock file.
Updated: May 26, 2026
ID: 000202441
The steps that are outlined in this article are for performing a Data Protection Advisor (DPA) upgrade from version 19.4 or earlier to version 19.5 or later in a Linux environment.
Updated: May 26, 2026
ID: 000195985
This article provides instructions for manual remediation of a DPA Agent running on a Microsoft Windows node that is affected by the Apache Log4j vulnerabilities (CVE-2021-44228 and CVE-2021-45046).
Updated: May 26, 2026
ID: 000194903
This article provides instructions for a manual remediation of a DPA Agent running on a Microsoft Windows node that is affected by the Apache Log4j vulnerabilities (CVE-2021-44228 and CVE-2021-45046).
Updated: May 26, 2026
ID: 000194869
This article provides information when DataDomain data collection Requests fail with Either host [nodename] is down or invalid credentials has been provided.
Updated: May 26, 2026
ID: 000045456
DPA agent fails to register to Application Server with exception.name_conflict error
Updated: May 26, 2026
ID: 000183846
Agent fails to register. The Node with the id 'xxx' was not found (exception.id_not_found)
Updated: May 26, 2026
ID: 000057061
Scheduled reports have error:
"Generation or publication of the Data Protection Advisor scheduled report 'report name' failed."
Updated: May 25, 2026
ID: 000219342
PowerProtect Data Manager jobmonitor randomly fails with: "NullPointerException(null)" or "ProcessingException(Unable to invoke request)"
Updated: May 25, 2026
ID: 000219420
Data Protection Advisor Datastore or Application server fails to install or upgrade on SUSE Linux.
Updated: May 25, 2026
ID: 000214551
Running a datastore import fails within 2 minutes with SSL SYSCALL error
Updated: May 25, 2026
ID: 000213154
Data Domain configuration request can not be processed on application server. This results in missing values on Utilization reports.
Updated: May 25, 2026
ID: 000207420