PowerFlex rack RCM Software

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

PowerFlex R650 R750 nodes with Complex Programmable Logic Device (CPLD) firmware 1.0.7 or earlier may is unavailable at POST when BIOS 1.8.2 and iDRAC 6.00.30.202 are installed, triggering iDRAC PowerFlex alerts.

Running command svm status connection is showing both CloudLink nodes as Inaccessible due to blocked port UDP 1194.

This article shows the PowerFlex release matrix, and guidance on how to correlate the various packages.

Software Defined Storage (SDS) on a server panics, showing “data degraded”, losing Client (SDC) volume access and O. The panic is due to a kernel futex race‑condition issue, causing unavailability.

The system reports repeated SDS disconnection and possibly I/O errors appearing on the clients.

ASR0000 appears when the hardware watchdog timer expires after iDRAC Service Module communication ends, caused by loss of iDRAC‑host OS connectivity, such as a powered‑off host or a degraded module.

This knowledge article describes how to set up a Bring Your Own (BYO) Hypervisor for the PowerFlex Management Platform (PFMP) in a Rack or Appliance Deployment use case with PFMP versions 4.6.x, 4.8.x, and 5.x.x.

SDC is failing to start scini service with insmod error: "could not insert module ../scini.ko: Required key not available." UEFI Secure Boot is enabled or the kernel parameter module.sig_enforce is set on the SDC host. This configuration is not supported for PowerFlex deployment.

During maintenance operations on the PowerFlex Management Cluster (PFMC), the SDS node fails to exit and remains in Protected Maintenance Mode (PMM), as MDM rejects the request and returns the error SDS_MAINTENANCE_MODE_EXIT_FAILED with the message "The wrong maintenance mode type was chosen for this SDS".

PowerFlex Rack remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

PowerFlex Manager 4.x may show false alerts—CONFIGURED_SPARE_CAPACITY_SMALLER_THAN_LARGEST_FAULT_UNIT, STORAGE_POOL_UNBALANCED, NOT_ENOUGH_FAULT_UNITS_IN_SP due to a known software issue pending fix.

This article explains the meaning of Dial Home Symptom code SIO02.04.0000009 and how to troubleshoot it.

Scli login fails with "Error: Failed to connect to MDM 127.0.0.1:8611" Scenario

SupportAssist is connected; however AIOps (formerly known as CloudIQ (CIQ)) shows the 'Last Contacted' time as days or weeks ago.

This article explain how to replace a failed drive in a deployed node. PowerFlex Manager supports the replacement of SSD and NVMe drives for PowerFlex storage-only nodes and hyperconverged nodes.

This article explains the procedure to perform a clean Shut Down or Startup of a PowerFlex system running in ESXi or Two Tier Environment.

This article contains the initial steps to take on all PowerFlex performance-based issues when observing performance degradation, low Input Output Operations Per Second (IOPs), low MB per sec, or high latency.

This article explains how to Calculate Spare Capacity

This article explains the calculation for storage pool free capacity in PowerFlex.

There is a security vulnerability in the log4j files that are contained on both the PowerFlex Gateway and Presentation Server. This article describes the steps to take to work around the issue.

How to get the Firmware version and other details of any device on a Dell PowerEdge server using racadm.

vMotion between ESXi hosts fails due to configuration mismatch of VHV setting.

This article explains how to configure "Certificate Chain of Trust" required for scli when using custom signed PowerFlex Manager Platform (PFMP) SSL certificates.

This article explains how to reboot different node types for PowerFlex systems.

iDRAC logs show MEM7114 critical memory events that can be false‑positive DIMM errors. The root cause is a BIOS firmware defect that misreports memory faults, particularly when C‑States are enabled.

The PowerFlex Manager appliance is showing space alerts for the /var/log partition.

This article explains how to troubleshoot Oscillating counters failure.

Container Storage Modules (CSM) Container Storage Interface (CSI) Driver for PowerFlex pods are stuck in CrashLoopBackOff state with error "could not find given NAS server by name."

This article explains how to troubleshoot the alert PFX00102.0000206) The disk space diagnostic failed.