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Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.
Updated:  May 10, 2026 ID: 000187496

This article provides information about supported patches and service releases for OneFS and the HealthCheck system.
Updated:  May 09, 2026 ID: 000184794

PowerScale Isilon OneFS Event notification: Cluster-1: The cluster is running low on free space: free space (1.99xxx%) < job-configuration core.free_blocks_pct_threshold_lo (2%). - Event ID: 400100007
Updated:  May 11, 2026 ID: 000356789

This article will help to remove the old entries of a child domain that is already decommissioned on the AD/DNS server.
Updated:  May 11, 2026 ID: 000190365

PowerScale OneFS Event notification: One of the disk pools on your cluster is nearing, or has reached, maximum capacity.- Event ID: 100010015
Updated:  May 11, 2026 ID: 000062564

How to properly delete snapshots from a cluster.
Updated:  May 11, 2026 ID: 000008457

Case-sensitive HDFS platforms such as Cloudera or operating systems such as Linux may experience job failures due to changes in how OneFS reports resolved account names. After upgrading OneFS to 8.2.2.0, OneFS reports a case-preserved response from AD based on the SAMAccountName field. Linux or Cloudera clients reference a separate value from Active Directory that is stored in lowercase. The discrepancy can result in job failures submitted by impacted users. Clusters on OneFS 8.1.2.0 and lower do not display this behavior.
Updated:  May 11, 2026 ID: 000190117

Below are steps to properly configure cascaded replication between Cluster_A, Cluster_B, and Cluster_C.
Updated:  May 11, 2026 ID: 000189650

This article summarizes the commands to modify the user and/or group ownership in OneFS 8+
Updated:  May 10, 2026 ID: 000189319

This KB affects Onefs8.2.2, Onefs 9.0 and Onefs 9.1 When running Smartpools Job, the progress only shows "Started". Status does not change from start to finish.
Updated:  May 10, 2026 ID: 000189157

Documentation on OneFS configuration recommends using the OneFS SmartConnect DNS service to provide Round Robin DNS result via delegation, however in this configuration, if multiple DNS requests are received within 1 second of each other by the client DNS server, they will all receive the same IP address, causing connections to be unbalanced.
Updated:  May 10, 2026 ID: 000188982

Using iperf to test bandwidth from a client to a OneFS cluster.
Updated:  May 10, 2026 ID: 000188735

Nodes may panic with FAILED ASSERTION when fail to decode quota or snapshot attributes from extension blocks after upgrading to OneFS 9.2.0.0 or 9.2.1.0.
Updated:  May 10, 2026 ID: 000188137

This article explains the issue that link status change for igb interface cannot be correctly reflected(found on OneFS 8.2, 9.0, 9.1, 9.2)
Updated:  May 10, 2026 ID: 000187824

This article explains why the Backup Restartable Extension (BRE) is incompatible with the MultiStreaming feature in OneFS.
Updated:  May 10, 2026 ID: 000187493

SyncIQ jobs can intermittently fail if there are non-networked nodes (NANON).
Updated:  May 10, 2026 ID: 000187131

While configuring Cloudpool Account for the first time or modifying an existing one to use SSL, error is reported.
Updated:  May 10, 2026 ID: 000187112

Encrypted SyncIQ policies immediately fail with sslv3 alert unsupported certificate SSL error.
Updated:  May 09, 2026 ID: 000186531

During upgrade to 9.1.x or later upgrade stuck in committing. During upgrade the error "isi_antivirus_post_commit.py Inform Failed to rename tmp_scans table as Scans table with error there is already another table or index with this name: Scans " appeared in isi_upgrade_logs.
Updated:  May 09, 2026 ID: 000186093

This article explains how Users and Technical Support should manage "Node has Recovered from a panic" event or messages. Review all portions of the article before acting.
Updated:  May 09, 2026 ID: 000184828

Upgrading Gen 6 node Dual Inline memory module (DIMM) but getting 'Hardware Upgrade Prep Failed'.
Updated:  May 09, 2026 ID: 000184596

isi_visudo updates do not take effect due to a missing GID of a group configured in role-based access control (RBAC).
Updated:  May 09, 2026 ID: 000184445

IsiFw_Package will not complete install or uninstall and appears to stop responding due to /var space.
Updated:  May 09, 2026 ID: 000184401

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated:  May 08, 2026 ID: 000185734

Active Directory (AD) provider is deleted if an AD provider creates a request for the same provider name is sent and fails.
Updated:  May 08, 2026 ID: 000183837

SyncIQ policies fail with error No node on source cluster was able to connect to target cluster on OneFS 9.1 and later versions. This is due to the encryption required flag being automatically set to yes.
Updated:  May 08, 2026 ID: 000182756

Isilon would hit DU when the audit service is disable, because flt_audit driver in the likewise stack remains in running status. Do not disable any services under the # isi services command without consulting with Isilon Support about the implications of disabling a service.
Updated:  May 08, 2026 ID: 000182603

How to list LWSM service list when not responding
Updated:  May 08, 2026 ID: 000182108

Gen6 node fails to boot during the PSI configuration phase.
Updated:  May 07, 2026 ID: 000191007

Sometimes a replacement drive can become stuck in the USED state, and further attempts to format or add the drive will return no error but not actually format or add the drive either.
Updated:  May 07, 2026 ID: 000194636