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Avamar Client for Windows

Avamar is a deduplication backup and recovery software/hardware system with a client-side global deduplication technology. Enabling you to delete redundant backup data on a client before storing data.

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Minimum, Recommended, and Latest Code Versions for Dell Technologies Servers, Storage, and Networking products

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Updated: May 25, 2026 ID: 000205512

Replaceable Unit videos for PowerFlex Ready node

Information about customer replaceable unit (CRU) videos for Dell Technologies VxFlex Ready node products

Updated: May 22, 2026 ID: 000262249

Avamar Hyper-v backups fail with the error: Checkpoint creation for Virtual machine has failed and will be skipped from backup

Avamar Hyper-V backups fail with "Checkpoint creation for Virtual machine has failed and will be skipped from backup" error.

Updated: May 27, 2026 ID: 000206488

Avamar GLR for Exchange (ItemPoint) browse is not showing edb/log path in UI

Avamar Granular Level Recovery (GLR) for Exchange (ItemPoint) browse does not show edb/log path in UI.

Updated: May 27, 2026 ID: 000206699

Avamar for SharePoint backup creates a noncopy-only backup of SQL Databases, which is causing an issue with native SQL differential backups

Avamar for SharePoint backup creates a noncopy-only backup of SQL Databases, which is causing an issue with native SQL differential backups.

Updated: May 27, 2026 ID: 000207139

Avamar VM Image level backup that is initiated is attempted through the wrong IP address of ESXI which has multiple IPs

This article explains how to make Avamar VM Image level backup-initiated flows through particular IP or IPS of ESXI which has multiple IPs.

Updated: May 27, 2026 ID: 000194598

Avamar BMR - Enabling debug in Avamar Bare Metal Recovery Wizard

The article describes how to enable debug during Windows client Bare Metal Restore (BMR).

Updated: May 27, 2026 ID: 000197689

Avamar: BMR - BMR failing with error "no matching backups selected"

This article describes a common Bare Metal Recovery (BMR) error that users encounter due to a missing backup or VSS option for which BMR is not possible.

Updated: May 27, 2026 ID: 000058885

Avamar: Bare Metal Recovery Wizard Stuck in Retrieving Critical Volumes in Backup for Windows Servers With Many Disks Attached

The Avamar Bare Metal Recovery (BMR) Wizard stalls at retrieving critical volumes in backup on Windows servers that have many attached disks. The wizard appears unresponsive during volume discovery.

Updated: May 27, 2026 ID: 000059023

Avamar: A scheduled backup does not run as a backup group within it containing no members

Scheduled backups do not run because a backup group within it no longer contains members.

Updated: May 27, 2026 ID: 000210062

Avamar 19.10: Administrator Console Automatically Reenables Disabled Group During Policy Edit

This article describes a behavior in Avamar 19.10 where the Avamar Administrator console automatically enables the group when to edit a disabled group policy.

Updated: May 26, 2026 ID: 000228606

Avamar: Hyper‑V Backups fail with Error 43426 during checkpoint creation

Avamar Hyper‑V backups fail or complete with exceptions when multiple virtual machines (VMs) from specific Hyper‑V nodes are selected in the backup dataset. The backups fail with error 43426, indicating that checkpoint creation failed and the affected VMs were skipped.

Updated: May 26, 2026 ID: 000206871

Avamar: Windows File system Plugin missing from the backup or restore tab

Avamar Client: Windows File system Plugin missing from the backup/restore tab

Updated: May 26, 2026 ID: 000201404

Avamar: Event Code 23017 (Reverse lookup failed to match page address provided by the client)

Event Code 23017 is received indicating that a reverse lookup failed. This is due to the Domain Name Server (DNS) responding with multiple IP addresses for a single hostname.

Updated: May 26, 2026 ID: 000198692

Avamar: How to Update Avamar Credentials to Connect to Integrated vCenter

Instructions how to update the Avamar credentials in use to connect with a given integrated vCenter, using the Avamar User Interface (AUI).

Updated: May 25, 2026 ID: 000283832

Avamar: Replication fails to start with error message "Failed to initiate replication because no proxy was found to service the job."

After the Avamar server is upgraded or the certificates are renewed, replications will not start. An error message (code 30978) with the description "Failed to initiate replication because no proxy was found to service the job." appears

Updated: May 25, 2026 ID: 000182782

Dell Guidelines on Company Administrator Assignment

This article explains Dell guidelines on company administrator assignment.

Updated: May 24, 2026 ID: 000379388

How to Assign an Initial Company Administrator

This article explains how to assign an Initial Company Administrator.

Updated: May 23, 2026 ID: 000374134

How to Promote Company Administrators

This article explains how to promote Company Administrators.

Updated: May 23, 2026 ID: 000374126

Avamar: Windows VMware File Level Restore does not show all files in the backup/restore window directory hierarchy

This KB is intended for troubleshooting missing files from the directory hierarchy when running file-level restore (FLR).

Updated: May 22, 2026 ID: 000168602

Dell Technologies Software Products: How to obtain and use an asset ID

This article displays a list of Dell Software Products and related articles on how to obtain the Software Unique ID (SWUID) for each specific product. The SWUID is required for streamlining the processes related to both the Software License Renewal process and opening a Support Case.

Updated: May 22, 2026 ID: 000296065

Avamar Client for Windows

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Articles

Minimum, Recommended, and Latest Code Versions for Dell Technologies Servers, Storage, and Networking products

Replaceable Unit videos for PowerFlex Ready node

Avamar Hyper-v backups fail with the error: Checkpoint creation for Virtual machine has failed and will be skipped from backup

Avamar GLR for Exchange (ItemPoint) browse is not showing edb/log path in UI

Avamar for SharePoint backup creates a noncopy-only backup of SQL Databases, which is causing an issue with native SQL differential backups

Avamar VM Image level backup that is initiated is attempted through the wrong IP address of ESXI which has multiple IPs

Avamar BMR - Enabling debug in Avamar Bare Metal Recovery Wizard

Avamar: BMR - BMR failing with error "no matching backups selected"

Avamar: Bare Metal Recovery Wizard Stuck in Retrieving Critical Volumes in Backup for Windows Servers With Many Disks Attached

Avamar: A scheduled backup does not run as a backup group within it containing no members

Avamar 19.10: Administrator Console Automatically Reenables Disabled Group During Policy Edit

Avamar: Hyper‑V Backups fail with Error 43426 during checkpoint creation

Avamar: Windows File system Plugin missing from the backup or restore tab

Avamar: Event Code 23017 (Reverse lookup failed to match page address provided by the client)

Avamar: How to Update Avamar Credentials to Connect to Integrated vCenter

Avamar: Replication fails to start with error message "Failed to initiate replication because no proxy was found to service the job."

Dell Guidelines on Company Administrator Assignment

How to Assign an Initial Company Administrator

How to Promote Company Administrators

Avamar: Windows VMware File Level Restore does not show all files in the backup/restore window directory hierarchy

Dell Technologies Software Products: How to obtain and use an asset ID

Replaceable Unit videos for VNX and VNXe

Replaceable Unit Videos for PowerProtect and Data Domain

Replaceable Unit videos for PowerFlex

Replaceable Unit videos for ECS

Avamar: Information to collect to troubleshoot Avamar Replication Performance Issues (Resolution Path)

Avamar: The OS accounts password complexity rules do not match the security guide

Avamar: PDM Fails After OS Rollup Install

Avamar: Backup performance impacted by anti-virus software real-time file scan

Avamar: VM Image Restore fails due to missing permission VM Resource.AssignVMToPool

Support Resources

Avamar Client for Windows

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Quick links

Articles

Minimum, Recommended, and Latest Code Versions for Dell Technologies Servers, Storage, and Networking products

Replaceable Unit videos for PowerFlex Ready node

Avamar Hyper-v backups fail with the error: Checkpoint creation for Virtual machine has failed and will be skipped from backup

Avamar GLR for Exchange (ItemPoint) browse is not showing edb/log path in UI

Avamar for SharePoint backup creates a noncopy-only backup of SQL Databases, which is causing an issue with native SQL differential backups

Avamar VM Image level backup that is initiated is attempted through the wrong IP address of ESXI which has multiple IPs

Avamar BMR - Enabling debug in Avamar Bare Metal Recovery Wizard

Avamar: BMR - BMR failing with error "no matching backups selected"

Avamar: Bare Metal Recovery Wizard Stuck in Retrieving Critical Volumes in Backup for Windows Servers With Many Disks Attached

Avamar: A scheduled backup does not run as a backup group within it containing no members

Avamar 19.10: Administrator Console Automatically Reenables Disabled Group During Policy Edit

Avamar: Hyper‑V Backups fail with Error 43426 during checkpoint creation

Avamar: Windows File system Plugin missing from the backup or restore tab

Avamar: Event Code 23017 (Reverse lookup failed to match page address provided by the client)

Avamar: How to Update Avamar Credentials to Connect to Integrated vCenter

Avamar: Replication fails to start with error message "Failed to initiate replication because no proxy was found to service the job."

Dell Guidelines on Company Administrator Assignment

How to Assign an Initial Company Administrator

How to Promote Company Administrators

Avamar: Windows VMware File Level Restore does not show all files in the backup/restore window directory hierarchy

Dell Technologies Software Products: How to obtain and use an asset ID

Replaceable Unit videos for VNX and VNXe

Replaceable Unit Videos for PowerProtect and Data Domain

Replaceable Unit videos for PowerFlex

Replaceable Unit videos for ECS

Avamar: Information to collect to troubleshoot Avamar Replication Performance Issues (Resolution Path)

Avamar: The OS accounts password complexity rules do not match the security guide

Avamar: PDM Fails After OS Rollup Install

Avamar: Backup performance impacted by anti-virus software real-time file scan

Avamar: VM Image Restore fails due to missing permission VM Resource.AssignVMToPool