Avamar

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Information about customer replaceable unit (CRU) videos for Dell Technologies VxFlex Ready node products

This knowledge article provides a solution for SharePoint backup failures due to a client mismatch error.

This article explains the causes and resolutions for Avamar backup failures that report Windows structured exception ACCESS_VIOLATION errors. These errors typically occur during Windows file system backups and may involve issues with Office XML files, outdated client versions, or antivirus interference.

To provide a solution for Hyper-V backup failures due to Volume Shadow copy Service (VSS) writers being in a bad state.

Knowledgebase (KB) article that provides troubleshooting steps for SharePoint backup failures due to Search Service.

Knowledge Base (KB) article that provides a solution to Hyper-V backup failure due to remote connection failure.

NDMP NetApp backup times out after setting the TCP/IP parameter

This article provides a workaround for Hyper-V Granular Level Recovery (GLR) browse failures caused by network connectivity issues between the Avamar grid and the Hyper-V client.

Avamar: How to identify which Avamar clients have breached the backup soft and hard limits. These limits are also known as soft_quota_exceeded and hard_quota_exceeded.

A hierarchy of information is seen when using the Avamar Simple Network Management Protocol (SNMP) Management Information Base (MIB) file to query Avamar.

Avamar Proxy 7.5.1-101 deployed using OVA template shows a Registration page every time it reboots.

Troubleshooting VMware image backup fails when a user snapshot is deleted during backup.

A short article describing some methods on how to check for the presence of an installed (avp) package on an Avamar grid.

The Network interface configuration is lost after reboot of AVE deployed on Microsoft Hyper-V.

This article explains the client registration failure after Avamar IP change on DP4400, preventing backup and restore operations.

Avamar: syslog receives "DENIED" alerts from AppArmor ping, after installing AvPlatformOsRollup_2024-R4-v4, Elements of the ping command are not whitelisted.

This knowledge base article shows how to upgrade avamar virtual machine proxy using proxy deployment manager (PDM).

Avamar NDMP (Network Data Management Protocol) backup finishes successfully, but Isilon OneFS retains multiple snapshots.

MCS does not start due to RabbitMQ misconfiguration.

An error is encountered logging in to the Avamar Administrator UI.

Proxy Deployment Manager fails in registration with error 'could not register proxy: invalid domain'

How to increase the event management query limit in Avamar Administrator.

Avinstaller package is rejected when there is a custom unsupported ssh banner applied to the Avamar.

EMS and DTLT services cannot be resumed due to empty or malformed emserver.xml file.

How to install signed web server certificates for Avinstaller, Client Manager, Tomcat, MCS Developer Kit (MCSDK), Java RMI, and Apache for Avamar User Interface (AUI) on Avamar 19.2 and later using the AUI upload feature.

Avamar : Avamar Client Manager (/aam) loading webpage hangs on login. The login may never finish or take tens of minutes to complete.

How to replace the default self-signed Management Console Service (MCS) root Certificate Authorities (CA) with its own CA for gsan/mcs/avagent.

The emt or tomcat service reports that it started but tomcat is not listening or running on port 8543.

The web server has some listable directories. Disable directory browsing or listing for all directories.