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Dell PowerProtect Data Manager remediation is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.
Updated: May 12, 2026
ID: 000194549
Data Protection Advisor agent on Windows fails to register with the application server due to error HTTP response code is 403
Updated: May 08, 2026
ID: 000184051
Ten steps to create a Certificate Signing Request for a Certificate Authority signed certificate for PowerProtect
Data Manager UI.
Updated: May 13, 2026
ID: 000196460
This KB goes through the SAP Hana alternate restore procedure and options with PPDM
Updated: May 13, 2026
ID: 000195791
The PowerProtect Data Manager appliance is being implemented to protect the vSphere environment. The vCenter Asset source discovery fails with ADS0001 during the tag discovery.
Updated: May 12, 2026
ID: 000334763
The PowerProtect Data Manager appliance shows Alert SYS0003 indicating low capacity detected at the '/' mount point.
Updated: May 12, 2026
ID: 000332200
PowerProtect user interface (UI) accounts are allowed five attempts, and then they are locked for five minutes. Users are automatically unlocked after five minutes and can authenticate with the correct password.
Updated: May 12, 2026
ID: 000328057
File-Level Restore (FLR) operations from File-Based Backups (FBB) in PowerProtect Data Manager (PPDM) can experience slow performance when restoring data from volumes containing many files. This behavior is a known issue and has been addressed in later PPDM versions.
Updated: May 12, 2026
ID: 000463712
SQL Server application-consistent data protection for virtual machines.
VM SQL Application aware backups are failing.
Updated: May 12, 2026
ID: 000194527
PPDM: Oracle RMAN Backup Failure: ORA-19506: failed to create sequential file, name="…/XXXXXXXX-XXXXXXXX-ff".
Updated: May 12, 2026
ID: 000194241
This article explains why Linux File-Based Backups (FBB) fail on 19.21/19.22 when high file system activity triggers a snapshot‑related exception, causing ABF0001 errors.
Updated: May 12, 2026
ID: 000449257
PowerProtect Data Manager Kubernetes backup failed with VMware Virtual Disk Development Kit (VDDK) Error "You do not have access rights to this file."
Updated: May 11, 2026
ID: 000191010
Restore and FLR do not work for the Deleted NAS-Server form the Appliance.
Updated: May 11, 2026
ID: 000463617
This article describes a workaround for Oracle discovery failures.
Updated: May 11, 2026
ID: 000452149
Kubernetes backup fails with error 'Unable to create snapshots. Creating VolumeSnapshot exceeds the safeguard limit.'
Updated: May 11, 2026
ID: 000190482
In a Network Attached Storage (NAS) recovery, a Common Internet File System (CIFS) share set as an asset is missing from targets.
Updated: May 11, 2026
ID: 000451155
PowerProtect Data Manager Kubernetes backup failed with 'controller pod is not running' error.
Updated: May 11, 2026
ID: 000190024
This article describes how Dell has hardened down the PowerProtect Data Manager (PPDM) to prevent a compromise.
Updated: May 10, 2026
ID: 000188249
PowerProtect Data Manager: Discovery of Kubernetes cluster failed with 'Connection refused' error.
Updated: May 10, 2026
ID: 000187761
Backups of certain selections of VMs fail while others are working just fine. Message received "Virtual Machine Direct Protection failed. Gateway Timeout Error."
Updated: May 09, 2026
ID: 000186435
A folder under /opt named /v1/backups. This is taking up 15 GB of space.
Updated: May 09, 2026
ID: 000184775
Support for a Kubernetes cluster running in a vSphere environment was introduced in PowerProtect Data Manager 19.4 and involved the Kubernetes cluster running directly on the virtual machine.
PowerProtect Data Manager 19.7 introduces enhancements to support vSphere with Kubernetes for Tanzu guest cluster protection.
Updated: May 09, 2026
ID: 000184431
By default, the installation wizard (CLR deployment wizard) creates the stored procedures in the master database. However, it is possible to create and register the T-SQL stored procedures in a user database, which is not a master database.
Updated: May 08, 2026
ID: 000184234
A COPY_UPDATE job to unlock a retention lock returns CPM0016 indicating no matching MTrees, caused by a stale cached API connection that routes the request to the wrong Data Domain system.
Updated: May 08, 2026
ID: 000461652
PowerProtect Data Manager File Level Restore (FLR) mount fails with error "Waiting for devices failed."
Updated: May 07, 2026
ID: 000452498
In PowerProtect Data Manager (PPDM) version 20.1.0.14 or 20.1.0.17, an error could appear when applying the PPDM software license. This article provides a workaround procedure to apply the software license.
Updated: May 07, 2026
ID: 000459526
How to Restart Search Cluster Safely in PowerProtect Data Manager.
Updated: May 07, 2026
ID: 000415164
Restoring a NAS share to an alternate Share is failing with this error:
Updated: May 06, 2026
ID: 000391015
This article provides curated links to Dell PowerProtect Data Manager product documentation, videos, and information including deployment, configuration, administration, and disaster recovery.
Updated: May 05, 2026
ID: 000196987
Consistency Group (CG) goes into an error state due to one or more devices being removed from the production Virtual Machine (VM). Error received is [CG name, Copy, CG_RSET_VM_NAME.copy.shadow_x_x_scsi] cannot be accessed by: RPA 1, RPA 2
Updated: May 05, 2026
ID: 000170917