PowerProtect Data Manager

This article provides curated links to Dell PowerProtect Data Manager product documentation, videos, and information including deployment, configuration, administration, and disaster recovery.

Dell PowerProtect Data Manager remediation is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.

Broadcom returned support of Transparent Snapshot Data Mover (TSDM) in vSphere version 9.1 but changed the VMware vCenter Lifecycle Manager (vLCM) components requiring usage of the Application Programming Interface (API). With PowerProtect Data Manager 20.1, there is a manual method of managing the TSDM vSphere installation Bundle (VIB).

The Linux file system registration returns "preferred address is invalid" for Fully Qualified Domain Name (FQDN) or IP. A localhost.localdomain entry in the hosts file causes the agent to resolve an incorrect hostname.

This article identifies a case where the script get_dd_mtree_credential.py does not produce any output because it was accidentally zero'ed out.

The Share Size filter is missing and unsupported after upgrade to 20.1.0.0-17, preventing exclusion of replication NAS assets.

The PowerProtect Data Manager appliance is used to protect the vSphere environment with the Transparent Snapshot Data Mover (TSDM) solution. A virtual machine (VM) backup job fails with ABV0025 indicating the virtual disk requires a feature not supported by this program.

The PowerProtect Data Manager appliance is used to protect the vSphere environment with the virtual machine (VM) Direct Engine solution. The virtual machine backup fails with "ABV0030 msg.changetracker.MIRRORCOPYSTATUS" indicating a snapshot creation issue.

Network Data Management Protocol (NDMP) backups fail with error: ABNDMP0003: Unable to backup the NDMP asset because an error occurred on the Accelerator node: code 176: fatal signal (error code 10026)

ABNA0025: Unable to complete the SNAPSHOT_AND_SLICE operation because the snapshot path of the PowerStore share XXX for snapshot DELL-XXXX cannot be detected.

During a Cyber Recovery vault restore, PowerProtect Data Manager incorrectly inherits the production network interface from the asset’s protection policy, causing restore failures and misleading error messages. The issue appears in version 20.1 and earlier.

This article describes the issue when deleting Hyper-V virtual machines (VM) in the PowerProtect Data Manager UI.

PowerProtect Data Manager Upgrade fails to start with code "UPG0045."

LiveOptics data collection for Data Protection component PowerProtect Data Manager, returns errors '429' and '404'.

PowerProtect Data Manager backup for a VM fails when attempting to configure the VM for TSDM backup by enabling the LWD filter driver on the VM. The error received is "Unable to ENABLE LWD on VM1 - SPIF filters change failure: Not enough resources..Failed to attach I/O Filter vmwarelwd."

VM backups are failing with the error "The vCenter task failed. The operation is not allowed in the current state'. The error code is 'ABV0016'

This knowledge base article describes an implicit behavior of the PowerProtect Data Manager Cloud Tier feature.

This article addresses the issue where Data Domain fails to be added to PowerProtect Data Manager version 19.14.

PowerProtect Data Manager VMware virtual machine backups are failing with error "unable to download config file"

This article explains how to fix Disaster Recovery backups after PowerProtect Data Manager server name has been changed.

This article describes an issue backing up SQL FCI clusters.

This article describes how to enable in-transit encryption for backups and restores.

During a disaster recovery workflow to restore a Virtual Machine into Cloud an error will occur, if there are network constraints applied to the related Azure storage account used with CDR. The CDRS-RestoreService-ResourceGroup that is generated during a DR must have access added to the storage account to access required files for the process to succeed.

PowerProtect Data Manager File Level Recovery (FLR) of a VM is stuck or not responding when attempting to mount disks on the target VM.

PPDM VM VADP Backup fails with the following error: Backup has FAILED. Unable to backup virtual disk "Hard disk 2". Unable to initialize Block Reader. Unable to open source VMDK '[VxRail-Virtual-SAN-Datastore-xxxx] xxxx/VM1_5.vmdk'. VDDK Error: 14009: The server refused connection. (500)

PowerProtect Data Manager: Unable to enable LWD on a VM. Error "Data protection operation is not allowed while a migration is in progress" When trying to add a VM to a Policy, PowerProtect Data Manager tries to enable LWD on the VM. This task fails.

PPDM VM FULL backup shows both 'sync (full)' and 'sync (delta).

PPDM VM backup fails with the error "VDDK Error: 13: You do not have access rights to this file". Error code: ABV0022

PPDM Instant Access Restore and File Level Restore fails with error code ARV0007: VM Direct engine is unable to restore the virtual machine 'unknown' on vCenter 'unknown'.

PPDM VMware backups are failing intermittently. Error: "The backup had terminated unexpectedly". Error code: 500