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All products: Contaminants such as dust on fiber optic connector end face causes poor IO performance
Dust or chemical contamination at the endface of a fiber optic LC connector or transceiver module impedes signaling. Dell engineering teams have verified cases in which a fully functional port appears to be a bad port because dirty optical connectors manifest as a port failing loop testing with acceptable power measurement levels. Cable connectors should be cleaned and when stored must be protected from dust particle or chemical contamination.
Updated: March 23, 2026
ID: 000246018
This document highlights minimum, recommended, and latest code versions for Dell Technologies Networking products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: April 06, 2026
ID: 000228560
Dell Networking Products remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: April 01, 2026
ID: 000439121
Dell Networking Products remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: April 01, 2026
ID: 000440744
Dell Networking Products remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: April 01, 2026
ID: 000439021
Dell Networking Products remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: April 01, 2026
ID: 000438703
Dell Networking Products remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: April 01, 2026
ID: 000438711
Dell Networking Products remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: March 24, 2026
ID: 000362452
Dell Networking Products remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: March 24, 2026
ID: 000421244
Dell Networking Products remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: March 24, 2026
ID: 000421209
Dell Networking Products remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: March 24, 2026
ID: 000317839
Dell Networking Products remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: March 24, 2026
ID: 000321646
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: March 03, 2026
ID: 000132371
This is a general guide on how to get the Service Tag from dell switches (OS6, OS9, OS10, or SONiC).
Updated: February 27, 2026
ID: 000211667
This article explains how to assign an Initial Company Administrator.
Updated: February 23, 2026
ID: 000374134
This article explains how to generate and collect tech-support in Dell Networking SONiC Version 4.0 and above.
Updated: February 18, 2026
ID: 000212428
This article explains about Route Map with a basic example in Dell Networking SONiC.
Updated: February 18, 2026
ID: 000222196
This article explains how to promote Company Administrators.
Updated: February 18, 2026
ID: 000374126
This article explains Dell guidelines on company administrator assignment.
Updated: February 17, 2026
ID: 000379388
This article explains Dell Networking SONiC upgrade or downgrade using SCP protocol in the WINSCP application.
Updated: January 29, 2026
ID: 000212674
The issue is about new routes are not being installed in the Broadcom hardware on Dell S5248F switches. OS10 can learn new routes, but it is not able to install them in the Broadcom hardware tables. This issue affects all platforms and all OS10 versions, but may be mitigated using switch's configuration or different platforms where the tables are larger than S5200.
Updated: January 28, 2026
ID: 000322394
In some situations, users may forget the password for both OS10 user "admin" and Linux user "linuxadmin, " this results in users unable to log in to OS10.
Updated: January 22, 2026
ID: 000201897
Enterprise SONiC license key
Updated: January 21, 2026
ID: 000181766
For the Dell PowerSwitch and Cisco Nexus switches, syslog can be transmitted through TLS and audit logs. Ensure TACACS (terminal access controller access-controller system) is used for the audit logs.
Updated: January 20, 2026
ID: 000324431
This article explains about Role-Based Access Control in Dell Networking SONiC.
Updated: January 05, 2026
ID: 000216535
Dell Enterprise SONiC remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: November 06, 2025
ID: 000388143
Dell Enterprise SONiC remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: November 05, 2025
ID: 000364903
A brief overview of basic troubleshooting steps for fan issues across all Dell switch platforms with removable fan units.
Updated: August 06, 2025
ID: 000236921
Dell Enterprise SONiC remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: August 01, 2025
ID: 000340083
This article provides switch configuration guidance for Dell PS Series and SC Series SANs. Switch vendors include Arista, Brocade, Cisco, Dell, Huawei, HP, Juniper, and others.
Updated: July 31, 2025
ID: 000124943