OpenManage Enterprise Dell AIOps

After upgrading the plugins on OpenManage Enterprise (OME) version 4.7, the Model Context Protocol (MCP) service will get stuck in a restart loop. Accessing the Appliance Status from the Text User Interface (TUI) shows the service in 'Activating' state.

During the postupgrade task, the application of the IP ranges fail if there are any noncanonical IP range entries. This causes the IP table restore to stop resulting in the web user interface to no longer be accessible.

After successfully completing the upgrade to version 4.6.0, Lightweight Directory Access Protocol (LDAP) users are unable to log in. Checking the Directory Services configuration from Application > Users shows that the LDAP configuration is missing.

Dell Connectivity Client for PowerEdge is a lightweight software plug-in installed on the integrated Dell Remote Access Controller (iDRAC). As of December 2024, DCC is factory installed on the iDRAC of Dell PowerEdge 15th, 16th, and 17th generation servers.

An issue has been identified where after upgrading to OpenManage Enterprise 4.4.0 the web user interface (UI) is no longer accessible. The web UI looks to be stuck on 'Installing the packages' or 'Loading…Services are starting up' or 'Some or all of the services are down.' Monitoring the operating system start from the virtual console shows that the Docker Application Container Engine service fails to start.

This is the latest version of the Dell OpenManage Enterprise 4.1 Support Matrix.

After the release of OpenManage Enterprise version 4.0, the Console and Plugins windows shows a message 'NO COMPATIBLE VERSIONS AVAILABLE' for plugins that are not installed.

The Console and Plugins windows in version 3.8.x, 3.9.x and 3.10.x show a message that this plug-in does not meet the minimum requirements for installation.

This is the latest version of the Dell OpenManage Enterprise 4.0.x Support Matrix.

OpenManage Enterprise (OME) Services plug-in may not show a device, or the device is in staging status.

Dell License Manager 1.7 dose not work with 16G APOS SKU

This article covers the process of collecting debug logs from OpenManage Enterprise 3.9 and later.

CloudIQ Cybersecurity report continues to identify PowerEdge device risk level as high for Secure Boot even after enabling on the target system.

Dell OpenManage Enterprise Dell AIOps Infrastructure Observability (formerly CloudIQ) plugin enables you to configure connectivity between OpenManage Enterprise console and Dell AIOps Infrastructure Observability. AIOps Observability is Dell's cloud-based infrastructure AIOps management console and is part of a boarder solution incorporating Application Observability and Incident Management. The OpenManage Enterprise AIOps Observability plugin uses Dell Connectivity Service to securely transfer information such as inventory, health, alert, and metric information and receive instructions for selected devices. This information is periodically sent to a Dell secure portal for processing so AIOps Infrastructure can monitor, analyze, report, and action.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

OpenManage Enterprise version 4.6.0, released January 2026, no longer supports uploading web server certificates where the SHA-1 secure hash algorithm is used. This includes the leaf certificate or any of the certificate authority certificates in the chain.

Information about servicing and troubleshooting issues in your Dell PowerEdge Rack and Tower servers' hardware and System Management tools

Systems Management How to Document that Covers How to Install and Register the OpenManage Services Plug-in.

Perform the following steps to deregister unused OpenManage Enterprise (OME) appliances from Dell Connectivity Service (DCS).

Systems Management How to Document that Covers How to Install and Register the OpenManage Cloud IQ Plug-in.

This article shows how to enable Field Service Debug in OpenManage Enterprise for advanced troubleshooting.

How to install and register the Cloud IQ Plug-in for OpenManage Enterprise.