Articles
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This article details the procedure to troubleshoot power supply unit (PSU) issues that may arise on a PowerEdge Server.
Updated: February 16, 2026
ID: 000127944
The PowerEdge embedded LifeCycle Controller provides a simplified method for installation of supported Windows Server and Linux server operating systems with the OS Deployment feature.
This article explains how to use the iDRAC LifeCycle Controller to install a supported operating system on most Dell PowerEdge servers. Step-by-step instructions and OS installation videos for Windows Server, Ubuntu Server LTS, SUSE Linux Enterprise Server, or Red Hat Enterprise Linux installation with LifeCycle Controller
Updated: February 10, 2026
ID: 000130160
This article addresses an issue in which conversion of Windows Server from an evaluation to a fully licensed edition fails. The error that is returned appears to indicate a problem with the supplied product key, but the key is known to be valid.
Updated: February 20, 2026
ID: 000204465
To replace a CMOS battery, remove the air shroud, disconnect and remove any expansion cards, locate the battery socket, and carefully pry out the CMOS battery. After installing a new CMOS battery, you must reinstall the expansion cards, install the air shroud, and restore the BIOS settings, ensuring the battery is operating properly and the correct data and time are set in the System Setup.
Updated: February 19, 2026
ID: 000234357
Find answers and resources to get started or do more from your MyService360 dashboard with enterprise services data analytics and visualizations.
Updated: February 17, 2026
ID: 000124666
Dell PowerEdge Server remediation is available for Intel® Ethernet Controllers & Adapters and Intel® Data Center GPU vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated: February 16, 2026
ID: 000347891
How to use the PowerEdge Server ePSA tools to stress test the CPU.
Updated: February 16, 2026
ID: 000289909
This article describes what can happen while collecting SupportAssist logs using iDRAC9 UI. The operation may result in an error, or incomplete logs may be collected.
Updated: February 13, 2026
ID: 000211904
This article provides information about how to use the LCC to deploy a supported OS.
Updated: February 13, 2026
ID: 000334676
Should an issue arise on your system, we recommend that you gather system logs to expedite the support process before contacting Dell Support. This article explains some of the key tools available, including SupportAssist Enterprise, the most comprehensive log gathering tool for your Dell PowerEdge system.
Updated: February 11, 2026
ID: 000228206
This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server.
Updated: February 10, 2026
ID: 000227912
Before updating Dell PowerEdge servers running Windows to the December 2025 BIOS release, complete the required pre-requisites. The BIOS update includes new Secure Boot Certificates, and failure to follow the steps below may result in the server entering an undefined state.
If Secure Boot is not enabled, the BIOS can be updated through the normal process and this document is not applicable.
Note: This document is applicable only if the server has Secure Boot enabled, TPM enabled, and running the Windows Server operating system.
Updated: February 09, 2026
ID: 000402373
The file upload function of Dell TechDirect allows sending data directly to Dell Technical Support. Follow these eight steps to provide necessary information to your contact at Dell Support.
Updated: February 07, 2026
ID: 000139072
This article provides the latest Integrated Dell Remote Access Controller 9 (iDRAC9) firmware version available for Dell PowerEdge servers, Datacenter Scalable Solutions (DSS), Precision Rack workstations, Storage NX network-attached storage, XC Core Systems, and XC Series Hyper-C appliances.
Updated: February 07, 2026
ID: 000178115
This article explains the difference between a reset and a Power Drain.
Updated: February 07, 2026
ID: 000175625
Dell Samsung PM893 SSDs with Firmware HJ55 or Earlier Experience Premature SMART Failures
Updated: February 06, 2026
ID: 000333265
The Dell iDRAC9 IPv6 Link Local and StateLess Address Auto Configuration (SLAAC) Addresses change after upgrading to iDRAC9 firmware 5.10.00.00 or later releases.
Updated: February 06, 2026
ID: 000196507
Correctable and uncorrectable memory errors on PowerEdge Server with DDR4 and changes to troubleshooting steps
Updated: February 05, 2026
ID: 000053203
This article provides information about Double Faults and Punctures in a RAID array and it also advises how to fix the problem.
Updated: February 05, 2026
ID: 000139251
Information about managing, upgrading, and monitoring your Dell Rack and Tower PowerEdge server hardware and Out-of-Band (OoB) System Management tools.
Updated: January 28, 2026
ID: 000203861
R7725, R6725, R7715, and R6715 the number of CPU Cores is not recognized correctly.
Updated: January 27, 2026
ID: 000321587
Understand and troubleshoot PowerEdge hard disk drives, RAID, PowerEdge RAID Controller, and other storage hardware such as cables, backplane, so forth.
Updated: January 26, 2026
ID: 000110444
This article provides the recommended steps to help troubleshoot memory-related events on Dell PowerEdge servers.
Updated: January 26, 2026
ID: 000304931
This article provides information about how to delete a virtual disk using the Device Settings menu on a PowerEdge server. If your PowerEdge server is running the UEFI mode as a boot mode, the RAID BIOS is not displayed.
Updated: January 24, 2026
ID: 000136465
Explore various RAID levels - RAID 0, 1, 5, 6, and 10 - implemented in Dell PowerEdge servers. Learn about their configurations, benefits, and how they impact data redundancy and performance.
Updated: January 23, 2026
ID: 000128635
This article provides PowerEdge server troubleshooting for No Power, No POST, No Boot and No Video issues. This includes blade, rack, and tower servers.
Updated: January 23, 2026
ID: 000152161
This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.
Updated: January 23, 2026
ID: 000349619
This article provides information about Dell Boot Optimized Storage Solution (BOSS) PCIe cards. It also provides instructions for installing Windows, Red Hat, SuSE, Ubuntu, and related Linux distributions onto these cards.
Updated: January 22, 2026
ID: 000177584
This article explains how to use iDRAC Direct to manage your PowerEdge server.
Updated: January 22, 2026
ID: 000130077
It is a common misconception that if a PowerEdge server fails to boot, does not complete POST, or experiences other issues, the iDRAC will also be inaccessible. In reality, iDRAC is often still online and available to assist with troubleshooting—even if it was never configured beforehand. Leveraging iDRAC to review recent events, analyze logs, and collect a SupportAssist Collection (TSR) is critical for accelerating diagnosis and recovery.
Updated: January 22, 2026
ID: 000401536