Articles
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This article provides guidance for the Dell System Update (DSU).
Updated: June 01, 2026
ID: 000130590
This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.
Updated: May 23, 2026
ID: 000349619
This article provides guidance for Dell PowerEdge servers requiring remediation for the Microsoft Secure Boot certificate expiration (June 2026).
It applies to UEFI-based systems with Secure Boot enabled and older Secure Boot certificates affected by the Microsoft Secure Boot certificate expiration (June 2026). The operating system primarily manages Secure Boot certificate updates, and customers should ensure they update their systems using supported Microsoft update mechanisms.
It applies to Windows Server operating systems affected by this change, as defined by Microsoft, running on physical systems with customer-managed firmware and Secure Boot configuration.
It does not apply to cloud platforms or appliances where the provider manages firmware and Secure Boot keys, such as Microsoft Azure, AX, or APEX-Managed Cloud.
Systems already running BIOS versions that include the updated Secure Boot certificates may not require this procedure.
Updated: June 04, 2026
ID: 000402373
This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.
Updated: June 02, 2026
ID: 000143247
How to Identify the physical slot number in iDRAC based off the device name in vSphere/VSAN.
Updated: June 01, 2026
ID: 000179543
This article provides information about how to configure Emulex LPe31002 HBA link speed in UEFI or Human Interface Infrastructure (HII).
Updated: May 27, 2026
ID: 000208032
During Windows Server 2025 installation by iDRAC virtual media, a disk with size 0 B is displayed on the drive selection page.
Updated: May 26, 2026
ID: 000278171
This article explains how some Dell server platforms offer the optional security bezel with dust filter. The air filter bezel can be configured as Countdown Mode or Active Sensing Mode. After a certain period of lifetime, the IDRAC may report alert events and require the dust filter to be replaced.
Updated: May 25, 2026
ID: 000217749
The below article is a workaround mechanism to recover PowerEdge systems from critical log entry "SWC5008 Unable to access Front LED Panel because of a hardware error condition" for a few versions of the iDRAC.
Updated: May 25, 2026
ID: 000205597
Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.
Updated: May 23, 2026
ID: 000368482
This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.
Updated: May 23, 2026
ID: 000349127
Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.
Updated: May 23, 2026
ID: 000333712
R7725, R6725, R7715, and R6715 the number of CPU Cores is not recognized correctly.
Updated: May 23, 2026
ID: 000321587
PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.
Updated: May 22, 2026
ID: 000256907
DSU and SUU may not inventory any server components due to a crash caused in the invcol.exe module. Inventory Collector 24.09 and newer is no longer fully compatible with Windows Server 2016.
Updated: May 22, 2026
ID: 000251806
iDRAC Service Module (iSM) 5.4 and older versions fail to upload SupportAssist collections back to Dell. A "handshake API" error occurs. This upload feature has been deprecated due to the receiving servers at Dell had been decommissioned.
Updated: May 21, 2026
ID: 000240336
The Dell SS540 SAS solid state drive is reported as not correctly functioning.
Updated: May 21, 2026
ID: 000237298
This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server.
It is also relevant for 100% fan speeds.
Updated: May 21, 2026
ID: 000227912
This article describes how to find the iDRAC's current MAC address.
Updated: May 21, 2026
ID: 000226214
Dell solid state drive (SSD) fails after system reports low environment operating temperature.
Updated: May 20, 2026
ID: 000224458
Dell Intel E810-C adapters do not support disabling the Virtual Machine Device Queue (VMDQ) loopback feature using "Intnetcli" tool.
Updated: May 20, 2026
ID: 000223462
Dell Samsung Serial Attached SCSI (SAS) PM1653 and PM1655 solid state drives may report excessive Sense Key faults 0x3, 0x11, 0x0, or 0x4, 0x29, 0x4. These faults have the potential to cause unexpected drive issues.
Updated: May 20, 2026
ID: 000222201
Dell Enterprise SAS, SATA SSD: SMART predictive failures triggered by remaining write endurance falling below the threshold
Updated: May 19, 2026
ID: 000221846
In some migration scenarios, the OpenManage Enterprise 4.0 target import operation may fail with an error 'Failed to decrypt backup archive' during migration. Use the following article to help in troubleshooting this scenario and various ways to address the failure.
Updated: May 19, 2026
ID: 000221490
The Intel E823-C network interface card (NIC) may not be detected after a warm reboot while installed in XR4510c.
Updated: May 19, 2026
ID: 000221449
After an update to 7.00.00.00 or higher, the iDRAC9 web server may become inaccessible where the user has uploaded a custom or CA signed web certificate.
Updated: May 19, 2026
ID: 000220891
The iDRAC is unable to connect to a Server Message Block (SMB) share when the optional "SMB3 share encryption" is enabled.
Updated: May 19, 2026
ID: 000219260
BIOS/CPLD or backplane firmware DUP may fail to update when attempted soon after iDRAC restart.
Updated: May 18, 2026
ID: 000216521
This article documents the known symptoms that can occur when the iDRAC9 fails to receive accurate Platform ID information from the CPLD controller during iDRAC boot. This issue can be encountered after the iDRAC is rebooted independently from the host server.
Updated: May 17, 2026
ID: 000210943
Dell XR4510C customers may report the iDRAC failed path does not fail over to other Lan On Motherboard (LOM) ports as expected.
Updated: May 16, 2026
ID: 000208220