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This article shows how to add additional disks to a virtual disk or reconfigure a virtual disk.
Updated: June 12, 2026
ID: 000116592
This article describes the different type of controllers and the ways in which they should be reseated.
Updated: May 21, 2026
ID: 000228521
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: August 03, 2026
ID: 000132371
Updating PERC H965i or H965e firmware from versions 8.8.x.x or 8.11.x.x to 8.14.x.x may result in detection failures on Integrated Dell Remote Access Controller (iDRAC), Human Interface Infrastructure (HII), and the Operating System after the first reboot.
Updated: July 06, 2026
ID: 000396319
This article explains the requirements to deploy VMware ESXi 9 virtual machines with 4Kn end‑to‑end (E2E) storage when using Dell PowerEdge PERC12 (H965) and newer controllers. It also covers how to identify when ESXi is using 4Kn software emulation (SWE) instead of true 4Kn E2E, and what conditions prevent E2E.
Updated: July 03, 2026
ID: 000467282
Linux host reports reduced storage performance when using PERC or HBA controllers with attached SSD or NVMe devices.
Updated: July 02, 2026
ID: 000458506
This article provides instructions on how to assign a hard drive as a global hot-spare on a PowerEdge RAID Controller (PERC)
Updated: June 24, 2026
ID: 000178190
This article provides information about how to import a foreign configuration RAID array on the system setup (F2) menu.
Updated: June 12, 2026
ID: 000122457
No hard drives are listed under the PowerEdge RAID Controller (PERC) H965 enclosure after upgrading the PERC controller firmware to 8.4.0.0.18-27 with OpenManage Server Administrator (OMSA) 11.0.0.X.
Updated: June 07, 2026
ID: 000217856
This article talks about the PERC H965 controller's supported virtual disk stripe sizes.
Updated: June 07, 2026
ID: 000226265
This article provides information about how to manage the Dell PowerEdge RAID Controller (PERC) using the PERCCLI utility.
Updated: May 24, 2026
ID: 000394815
Online Capacity Expansion (OCE) on PowerEdge with PowerEdge RAID Controller (PERC) H965 may return a "drive count exceeded" error when adding disks. This occurs even if the limit is not reached; failure depends on original and added disk counts.
Updated: May 24, 2026
ID: 000387706
When encryption is enabled on BOSS-N1, the system may stop during POST with the message:
"No Boot Device Available or Operating System Detected."
Updated: May 23, 2026
ID: 000342517
PERC 12: H965 - Dedicated or Global Hot Spare Drive may Fail and Report Unconfigured Bad after Completing a Copyback Operation.
Updated: May 22, 2026
ID: 000291043
PowerEdge RAID Controller (PERC) H965i Part Number 3KWJN Revision A05 may intermittently stop on post, reporting HWC8010 and UEFI0116. The Lifecycle Log (LC) log may also record an SWC5012 error stating, Unable to power on the host because a slimline cable is connected to an unpowered device.
Updated: May 21, 2026
ID: 000224900
This article provides information about PERC ECC messages that are seen due to firmware memory handling issues.
Updated: May 20, 2026
ID: 000223832
Known issues and important information related to enablement inbox OS drivers on PERC12 family of controllers. (PERC H965, H365)
Updated: May 16, 2026
ID: 000205493
This article provides information about how to boot past the Driver Health Manager Screen.
Updated: May 12, 2026
ID: 000148089
This article explains how to create a Virtual Disk using the System Settings menu.
Updated: May 06, 2026
ID: 000178269
This article explains how to download, install, and use the Dell PowerEdge RAID Controller (PERC) Command-Line Interface (CLI) utility to manage your RAID controller. The utility is supported on PERC Series 8 and later family controllers on hosts running Windows, Linux, or ESXi. PERCCLI can also extract RAID controller logs which contain information that allows you or Dell Technical Support to determine the status of RAID controllers and the connected storage devices to narrow down possible sources of error.
Updated: May 06, 2026
ID: 000177280
This article explains how to use commands to gather smart logs.
Updated: May 05, 2026
ID: 000120059
This article provides information about how to check Virtual Disk Properties in System Setup for PowerEdge Server.
Updated: May 04, 2026
ID: 000125915
This article provides information about the battery learn cycle. It consists of a controller performed battery calibration operation to periodically determine the condition of the battery. This operation cannot be disabled.
Updated: May 01, 2026
ID: 000141687
Learn about Dell PERC features.
Updated: April 18, 2026
ID: 000121866
PowerEdge: PERC Mode Sense Block Size 0 Warning And Format Corrupt on ESXi 9.0 with 4k Virtual Disks
VMware ESXi 9.0 VMkernel logs show warnings "Mode Sense cmd reported block size 0, does not match the current logical block size 4096" and "The device naa.<GUID> is marked format corrupt" when a Virtual Disk (VD) is created on PowerEdge RAID Controller (PERC) 12/13 with 512-byte emulation (512e) or 4-Kilobyte native (4Kn) drives; messages appear each boot but have no functional impact.
Updated: April 07, 2026
ID: 000398704
The PowerEdge RAID Controller (PERC) driver continuously logs debug prints in the OS syslog file when large I/O operations are running on the system.
Updated: March 16, 2026
ID: 000323576
Dell Technical solutions information about various topics, hosted on the Dell TechCenter IT community platform
Updated: October 28, 2025
ID: 000147836
This article explains how to load the PERC driver during Windows 2022 Installation. Without the PERC driver loaded, the installation wizard cannot find a storage location
Updated: August 26, 2025
ID: 000137282
How to Install PERCCLI utility on Red Hat Linux, Ubuntu Linux, VMware ESXi, and Windows Server.
Updated: March 10, 2025
ID: 000217748
This article provides instructions for the management and configuration of RAID arrays on a LSI MegaRAID 9361-8i, 9440, 9460, and 9341 RAID Controllers
Updated: December 19, 2022
ID: 000147052