Articles
Tooltip title
Select a category and then related component(s) to find articles about specific hardware and software.
Invalid entry. Please use only Letters, numbers and any special characters except <>)(%/;,=#-/*
30 out of 220 shown
220 out of 220 shown
This article provides information about the patch updates to the Dell Technologies PowerProtect Data Manager Appliance Release 5.19.1.
Updated: May 23, 2026
ID: 000333850
Dell PowerProtect Data Domain remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: August 20, 2026
ID: 000450699
This KB article contains a procedure to create and download administrative log bundle using the user interface (UI) and command line.
Updated: August 20, 2026
ID: 000212015
Day 1 deployment of PowerProtect One DM5510 fails with a critical error INS0065 due to the file system being disabled on the Data Domain.
Updated: August 20, 2026
ID: 000432945
Day‑1 configuration of a Data Domain PowerProtect One DM5510 appliance stops at 48 % with error CONN0064 (Internal System Failure).
The failure occurs during the Data Domain network assignment when bringing up physical interface eth2a, causing HTTP 500 and "Failed to set link parameters" errors.
Updated: August 20, 2026
ID: 000427096
A disk failure caused the enclosure slot to be disabled, triggering PowerProtect One DM5510 (model) Alert EVT-PHYM-00001 (alert code) due to continuous discovery.
Updated: August 20, 2026
ID: 000404199
HostDiskNotOnline - Disk at slot location <Location Number> (Enclosure <Enclosure Number>, Disk <Disk Identifier>, Serial <DiskSerialNumber>) is present but not in use; triggered PPDMA DM5510 Alert EVT‑STORAGE‑00038. No reconstruction was detected.
Updated: August 20, 2026
ID: 000404198
An Operating System (OS) drive has failed or is about to fail, triggering PPDMA DM5510 Alert EVT‑STORAGE‑00037; the system is in a critical state and will shut down if another OS drive fails. Replace or copy‑recover the failed OS drive.
Updated: August 20, 2026
ID: 000404197
Data deletion in the active tier exceeded the threshold, triggering a PPDMA DM5510 alert (EVT‑SECURITY‑00053) and indicating a mass deletion risk in the cloud tier; refer to the security guide for remediation.
Updated: August 20, 2026
ID: 000404196
PowerProtect One DM5510 generated alert EVT-SECURITY-00052 (Event Security) indicating a mass deletion risk in the active tier; refer to the security guide for remediation.
Updated: August 20, 2026
ID: 000404195
Alert EVT-NETM-00019 indicates the network card in slot M of a PowerProtect One DM5510 is missing; reseat the card.
Updated: August 20, 2026
ID: 000404194
Input/Output (I/O) module failed in Enclosure <Enclosure Number>, Slot <Slot Number> due to <Cause>. Alert PPDMA DM5510 EVT‑NETM‑00011A indicates a Media Access Control (MAC) fault; the module will not function correctly.
Updated: August 20, 2026
ID: 000404193
The network interface card (NIC) is installed in an invalid slot, triggering PPDMA DM5510 Alert EVT‑NETM‑00006 (Slot=<Slot Number>, DeviceName=<DeviceName>, ValidSlots=<ValidSlots>). Install the NIC in a designated slot.
Updated: August 20, 2026
ID: 000404192
Security clock skew violation detected PPDMA DM5510 Alert Event File System (EVT-FILESYS-00025) indicates that the file system is disabled and cannot be re‑enabled until system time is corrected within the configured skew threshold.
Updated: August 20, 2026
ID: 000404191
File system cannot start due to an internal condition (PPDMA DM5510 Alert Event File System 00017).
Updated: August 20, 2026
ID: 000404190
PowerProtect One DM5510 reports alert EVT-ENVIRONMENT-00065: power supply module status shows AC and DC pass/fail. AC pass/DC fail → PSU failed, replace. AC fail/DC fail → input PSU unavailable, check cables/LED, replace with working unit; shut down if all PSUs alert. Contact Dell support if the issue persists.
Updated: August 20, 2026
ID: 000404189
Secondary Link Control Card (LCC) module failed in Enclosure <Enclosure Number> due to <Cause>, generating error PPDMA DM5510 EVT-ENVIRONMENT-00060
Updated: August 20, 2026
ID: 000404188
PowerProtect One DM5510 reported alert EVT-ENVIRONMENT-00059: the Input/Output (IO) personality module has failed in the specified enclosure, causing potential unexpected behavior; replace the module.
Updated: August 20, 2026
ID: 000404186
A fault (PPDMA DM5510 EVT‑ENVIRONMENT‑00058) was detected in the I/O expansion module; the module failed in Enclosure <#> for cause <#>, potentially causing unexpected system behavior.
Updated: August 20, 2026
ID: 000404185
PowerEdge: Fan Failure Alert EVT-ENVIRONMENT-00057 - Identify Failed Fan and Replace.
Updated: August 20, 2026
ID: 000404184
Correctable errors exceeded the critical threshold on Enclosure <Enclosure ID>, Field Replaceable Unit (FRU) <ID>. Symptom: PowerProtect One DM5510 Alert EVT-ENVIRONMENT-00054 Cause: may indicate hardware failure.
Updated: August 20, 2026
ID: 000404182
PPDMA: Resolve EVT-ENCRYPTION-00007 Encryption Keys Validation Failure and File System Lock.
Updated: August 13, 2026
ID: 000404181
A Dual inline Memory Module (DIMM) failure triggers a PowerProtect One DM5510 Alert CTL47 single‑bit Error Correcting Code (ECC) error. This can cause data loss or corruption; replace the DIMM immediately (it is part of the controller battery pack).
Updated: August 13, 2026
ID: 000404180
A Single-bit Error Correcting Code (ECC) error shows the specified Dual inline Memory Module (DIMM) is critically degraded; data loss or corruption may occur. Replace the DIMM immediately; it is part of the controller battery pack.
Updated: August 13, 2026
ID: 000404179
A CTL40 Alert indicates a multi‑bit error during read/write. Multi‑bit errors usually mean data loss; if during write, loss is certain. Replace the Dual Inline Memory Module (DIMM) in the controller battery pack and restore data from backup.
Updated: August 13, 2026
ID: 000404178
Error BAT0017 indicates the <arg1> battery has failed on PowerProtect One DM5510; check the battery; system settings may be preserved if input power remains connected.
Updated: August 13, 2026
ID: 000403230
Error BAT0012 indicates the storage battery for disk drive bay <arg1> on a Dell PowerEdge DM5510 has failed. A likely cause is a thermal‑related failure of the PowerEdge RAID Controller (PERC) battery. Verify battery installation and review system logs for thermal events.
Updated: August 13, 2026
ID: 000403228
Error BAT0007: storage battery failed on PowerProtect One DM5510. A likely cause is a thermal‑related failure of the PowerEdge RAID Controller (PERC) battery. Verify battery installation.
Updated: August 13, 2026
ID: 000403227
Error RFL2004 indicates failure on Internal Dual Secure Digital (SD) Module <arg1>; caused by improper configuration or initialization failure. Resolve this issue by reinstalling the module and removing/reinstalling the Secure Digital cards.
Updated: August 13, 2026
ID: 000403225
Error MEM9072 indicates an uncorrectable multi‑bit memory error in the non‑execution path of a memory device at location <arg1>. This can degrade performance and cause OS or application crashes; replace the Dual inline Memory Module (DIMM) immediately.
Updated: August 13, 2026
ID: 000403223