Articles
Tooltip title
Select a category and then a related component to find articles about specific hardware and software.
Invalid entry. Please use only Letters, numbers and any special characters except <>)(%/;,=#-/*
30 out of 525 shown
525 out of 525 shown
This article shows how to add additional disks to a virtual disk or reconfigure a virtual disk.
Updated: June 02, 2026
ID: 000116592
This article provides guidance for the Dell System Update (DSU).
Updated: June 01, 2026
ID: 000130590
This document highlights minimum, recommended, and latest code versions for Dell Technologies PowerEdge products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: June 08, 2026
ID: 000227230
This article talks about the PERC H965 controller's supported virtual disk stripe sizes.
Updated: June 07, 2026
ID: 000226265
This article provides guidance for Dell PowerEdge servers requiring remediation for the Microsoft Secure Boot certificate expiration (June 2026).
It applies to UEFI-based systems with Secure Boot enabled and older Secure Boot certificates affected by the Microsoft Secure Boot certificate expiration (June 2026). The operating system primarily manages Secure Boot certificate updates, and customers should ensure they update their systems using supported Microsoft update mechanisms.
It applies to Windows Server operating systems affected by this change, as defined by Microsoft, running on physical systems with customer-managed firmware and Secure Boot configuration.
It does not apply to cloud platforms or appliances where the provider manages firmware and Secure Boot keys, such as Microsoft Azure, AX, or APEX-Managed Cloud.
Systems already running BIOS versions that include the updated Secure Boot certificates may not require this procedure.
Updated: June 04, 2026
ID: 000402373
Dell PowerEdge servers with common design components are grouped into generations, for example PowerEdge 17th generation servers, 16th generation, 15th generation, or 14th generation. This article provides general guidance for PowerEdge server model naming convention to identify the generation and common components. This article also lists all PowerEdge servers by model including type, CPU, generation, and remote management components.
Updated: June 03, 2026
ID: 000137343
This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.
Updated: June 02, 2026
ID: 000143247
How to Identify the physical slot number in iDRAC based off the device name in vSphere/VSAN.
Updated: June 01, 2026
ID: 000179543
This article provides how to replace vSAN capacity disk. In the vSAN environment using SSD and hard disk drives together, the SSD used as the cache memory is called the Cache Disk, the hard drive used as the data space is called the Capacity Disk.
Updated: June 01, 2026
ID: 000122008
This article provides information about exporting the Tech Support Report (TSR) / SupportAssist Collection, including the Operating System, Application Data, and the RAID controller log. This is done using the integrated Dell Remote Access Controller (iDRAC) command-line interface (CLI) of Dell PowerEdge servers generations 12, 13, and 14.
Updated: June 01, 2026
ID: 000120100
This document answers questions about SupportAssist Enterprise.
Updated: June 01, 2026
ID: 000060848
This article explains how to create and import an iDRAC certificate.
Updated: May 28, 2026
ID: 000120158
This article provides information about how to configure Emulex LPe31002 HBA link speed in UEFI or Human Interface Infrastructure (HII).
Updated: May 27, 2026
ID: 000208032
During Windows Server 2025 installation by iDRAC virtual media, a disk with size 0 B is displayed on the drive selection page.
Updated: May 26, 2026
ID: 000278171
The BIOS setting changes may not appear in iDRAC if configured using the F11 Boot Manager on Dell PowerEdge 16G and 17G platforms.
Updated: May 25, 2026
ID: 000238951
The below article is a workaround mechanism to recover PowerEdge systems from critical log entry "SWC5008 Unable to access Front LED Panel because of a hardware error condition" for a few versions of the iDRAC.
Updated: May 25, 2026
ID: 000205597
NVIDIA has updated the signing certificate for its UEFI network driver from Microsoft UEFI CA 2011 to Microsoft UEFI CA 2023. PowerEdge 17G platforms already trust the CA 2023 certificate, but 15G/16G and earlier servers require a BIOS update released in December 2025. Systems without this updated certificate support may fail to initialize the NIC UEFI driver when Secure Boot is enabled.
Updated: May 24, 2026
ID: 000420051
PowerEdge servers do not support operating system installation, or boot from direct CPU‑attached NVMe SSD drives if the metadata format size is not set to 0.
Updated: May 24, 2026
ID: 000417881
PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.
Updated: May 24, 2026
ID: 000415896
Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.
Updated: May 23, 2026
ID: 000368482
This article provides information about the LIC008 error seen when importing the IDRAC License.
Updated: May 23, 2026
ID: 000353269
This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.
Updated: May 23, 2026
ID: 000349619
This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.
Updated: May 23, 2026
ID: 000349127
When encryption is enabled on BOSS-N1, the system may stop during POST with the message:
"No Boot Device Available or Operating System Detected."
Updated: May 23, 2026
ID: 000342517
New deployments of OpenManage Enterprise 4.4.0 are experiencing service failures after configuring the time zone for GMT +02:00 Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius. The issue is only seen on fresh deployment of OpenManage Enterprise (OME) 4.4.0 on Hyper-V. Deploying OpenManage Enterprise (OME) on other hypervisors is not impacted.
Updated: May 23, 2026
ID: 000326459
PowerEdge MX7000 running firmware 2.20.1x fails to download catalog files from some local or remote HTTPS servers.
Updated: May 23, 2026
ID: 000325944
Dell Enterprise NVMe solid state drives may be leveraged as a substitute for Dell Data Center NVMe solid state drives.
Updated: May 23, 2026
ID: 000315161
Dell Technologies advises against downgrading Hard Drive or SSD firmware, except in validated scenarios, due to unpredictable results and version reporting issues.
Updated: May 23, 2026
ID: 000311902
Some Dell PowerEdge 16th Generation (16G) servers may exhibit a 0V reading for Central Processing Unit (CPU) Voltage Regulator sensors within the Integrated Dell Remote Access Controller 9 (iDRAC9) user interfaces.
Updated: May 23, 2026
ID: 000309893
Dell Micron 9550 E3.S NVMe Drive Activity-Led light turns off for a few seconds.
Updated: May 23, 2026
ID: 000309831