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This article explains how to create and import an iDRAC certificate.
Updated: May 28, 2026
ID: 000120158
This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.
Updated: May 25, 2026
ID: 000136481
This article provides information about exporting the Tech Support Report (TSR) / SupportAssist Collection, including the Operating System, Application Data, and the RAID controller log. This is done using the integrated Dell Remote Access Controller (iDRAC) command-line interface (CLI) of Dell PowerEdge servers generations 12, 13, and 14.
Updated: June 01, 2026
ID: 000120100
This article provides information about how to configure Emulex LPe31002 HBA link speed in UEFI or Human Interface Infrastructure (HII).
Updated: May 27, 2026
ID: 000208032
The BIOS setting changes may not appear in iDRAC if configured using the F11 Boot Manager on Dell PowerEdge 16G and 17G platforms.
Updated: May 25, 2026
ID: 000238951
This document highlights minimum, recommended, and latest code versions for Dell Technologies PowerEdge products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: May 25, 2026
ID: 000227230
The below article is a workaround mechanism to recover PowerEdge systems from critical log entry "SWC5008 Unable to access Front LED Panel because of a hardware error condition" for a few versions of the iDRAC.
Updated: May 25, 2026
ID: 000205597
NVIDIA has updated the signing certificate for its UEFI network driver from Microsoft UEFI CA 2011 to Microsoft UEFI CA 2023. PowerEdge 17G platforms already trust the CA 2023 certificate, but 15G/16G and earlier servers require a BIOS update released in December 2025. Systems without this updated certificate support may fail to initialize the NIC UEFI driver when Secure Boot is enabled.
Updated: May 24, 2026
ID: 000420051
PowerEdge servers do not support operating system installation, or boot from direct CPU‑attached NVMe SSD drives if the metadata format size is not set to 0.
Updated: May 24, 2026
ID: 000417881
PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.
Updated: May 24, 2026
ID: 000415896
PowerEdge systems may not always log downgraded PCIe links in LifeCycle (LC) or system event logs (SEL).
Updated: May 24, 2026
ID: 000412311
Encountering PR8 errors in the LifeCycle (LC) log when using a BlueField-3 (BF3) Data Processing Units (DPU) card (DPN: HFWRM).
Updated: May 24, 2026
ID: 000379421
On 16G PowerEdge XE systems, the PCIe addresses of some devices may change after a BIOS update.
Updated: May 24, 2026
ID: 000377022
Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.
Updated: May 23, 2026
ID: 000368482
This article provides information about the LIC008 error seen when importing the IDRAC License.
Updated: May 23, 2026
ID: 000353269
This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.
Updated: May 23, 2026
ID: 000349127
When encryption is enabled on BOSS-N1, the system may stop during POST with the message:
"No Boot Device Available or Operating System Detected."
Updated: May 23, 2026
ID: 000342517
Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.
Updated: May 23, 2026
ID: 000333712
PowerEdge XE Systems using NVIDIA A100 GPUs may experience boot failure or kernel panic after enabling MIG with driver 570.86.15 or 570.124.06.
Updated: May 23, 2026
ID: 000322398
Nvidia-smi output for NVIDIA H100 graphics processing unit (GPU) may report an incorrect value for the aggregate static random-access memory (SRAM) correctable counter.
Updated: May 23, 2026
ID: 000317812
Dell Enterprise NVMe solid state drives may be leveraged as a substitute for Dell Data Center NVMe solid state drives.
Updated: May 23, 2026
ID: 000315161
Dell Technologies advises against downgrading Hard Drive or SSD firmware, except in validated scenarios, due to unpredictable results and version reporting issues.
Updated: May 23, 2026
ID: 000311902
Some Dell PowerEdge 16th Generation (16G) servers may exhibit a 0V reading for Central Processing Unit (CPU) Voltage Regulator sensors within the Integrated Dell Remote Access Controller 9 (iDRAC9) user interfaces.
Updated: May 23, 2026
ID: 000309893
The "Predictive failure reported for disk x" error continues to be logged every 24 hours, even after the identified drive has been replaced. The issue only affects drives connected to PERC Controllers in RAID configuration.
Updated: May 23, 2026
ID: 000308774
Using the Linux command "lspci -vvv" on PowerEdge XE9685L, the "LnkSta" value of the NVIDIA ConnectX-7 device is shown as "downgraded."
Updated: May 22, 2026
ID: 000308325
'iDRAC Direct USB Port = Off' in BIOS settings causes NVIDIA HGX GPU and baseboard accelerator firmware updates to fail.
Updated: May 22, 2026
ID: 000308105
PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.
Updated: May 22, 2026
ID: 000256907
CPUs can be perceived to be hot while server is idle.
Updated: May 22, 2026
ID: 000250878
PowerEdge: Broadcom NXE devices with Driver 229.2.73 (SWB: Y7T4X) may report that the interfaces are missing in the operating system when secure boot is enabled.
Updated: May 21, 2026
ID: 000236776
In some instances, the firmware update job may fail to initiate when performing a firmware update through available iDRAC interfaces.
Updated: May 21, 2026
ID: 000234480