PowerEdge XE9640

Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.

The article describes how to troubleshoot network connectivity issues for network cards.

This article provides information about how to use the LCC to deploy a supported OS.

This how-to explains the commands and shows the results of outputs for the same to retrieve your service tag using a command console. It is displayed as the system serial number.

This article describes how to view and clear the system event log (SEL) in System Setup.

This article shows how to use and set up the virtual media function of Integrated Dell Remote Access Controller (iDRAC) 6, 7, 8, or 9.

PowerEdge Server catalogs are an aggregation of all bundles and Dell Update Packages' metadata used by Dell OpenManage Repository Manager, Dell OpenManage Enterprise, and other tools for listing the current versions of software and firmware for respective servers and devices.

This article provides links to download Dell trial 30 and 90-day evaluation license collection including iDRAC Enterprise, iDRAC Datacenter, Chassis Management Consoles (CMC) Enterprise, OpenManage Enterprise, and OpenManage Integration.

This document highlights minimum, recommended, and latest code versions for Dell Technologies PowerEdge products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

No hard drives are listed under the PowerEdge RAID Controller (PERC) H965 enclosure after upgrading the PERC controller firmware to 8.4.0.0.18-27 with OpenManage Server Administrator (OMSA) 11.0.0.X.

PowerEdge 17th Generation Servers with Delta Power Supplies may not show correctly in iDRAC UI and SEL logging after AC cycle.

Dell PowerEdge servers with common design components are grouped into generations, for example PowerEdge 17th generation servers, 16th generation, 15th generation, or 14th generation. This article provides general guidance for PowerEdge server model naming convention to identify the generation and common components. This article also lists all PowerEdge servers by model including type, CPU, generation, and remote management components.

This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.

This article provides guidance for the Dell System Update (DSU).

This article provides information about exporting the Tech Support Report (TSR) / SupportAssist Collection, including the Operating System, Application Data, and the RAID controller log. This is done using the integrated Dell Remote Access Controller (iDRAC) command-line interface (CLI) of Dell PowerEdge servers generations 12, 13, and 14.

This article explains how to create and import an iDRAC certificate.

This article provides information about how to configure Emulex LPe31002 HBA link speed in UEFI or Human Interface Infrastructure (HII).

The BIOS setting changes may not appear in iDRAC if configured using the F11 Boot Manager on Dell PowerEdge 16G and 17G platforms.

The below article is a workaround mechanism to recover PowerEdge systems from critical log entry "SWC5008 Unable to access Front LED Panel because of a hardware error condition" for a few versions of the iDRAC.

This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.

NVIDIA has updated the signing certificate for its UEFI network driver from Microsoft UEFI CA 2011 to Microsoft UEFI CA 2023. PowerEdge 17G platforms already trust the CA 2023 certificate, but 15G/16G and earlier servers require a BIOS update released in December 2025. Systems without this updated certificate support may fail to initialize the NIC UEFI driver when Secure Boot is enabled.

PowerEdge servers do not support operating system installation, or boot from direct CPU‑attached NVMe SSD drives if the metadata format size is not set to 0.

PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.

PowerEdge systems may not always log downgraded PCIe links in LifeCycle (LC) or system event logs (SEL).

Encountering PR8 errors in the LifeCycle (LC) log when using a BlueField-3 (BF3) Data Processing Units (DPU) card (DPN: HFWRM).

On 16G PowerEdge XE systems, the PCIe addresses of some devices may change after a BIOS update.

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.

This article provides information about the LIC008 error seen when importing the IDRAC License.

This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.

When encryption is enabled on BOSS-N1, the system may stop during POST with the message: "No Boot Device Available or Operating System Detected."