PowerStore 5000T

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

List of technical information resources such as guides, checklist, simple support matrix, and how-to videos to help with PowerStore deployment and use.

Occasionally health checks must be added after the PowerStoreOS is released. These health checks are supplied by the thin package mechanism, and identify various known issues in the PowerStore cluster.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

This is a landing page that contains links to Information and resolution steps for common pre-upgrade health check (PUHC) failures. These are considered self-service solutions and may not need support engagement.

This health check validates that the configured NVMe/TCP I/O queue count is within the recommended limit for upgrade readiness. The check compares the current NVMe/TCP I/O queue count against the recommended maximum of 25,000 queues.

This document describes the issues resolved in the patch releases of PowerStoreOS.

Pre-upgrade health check to verify the remote system data connection state.

This article is the landing page for PowerStore issues detected by RxDefinitions.

This article describes the PowerStore alert for Expired or Stale Snapshot Check.

This article shows the PowerStoreOS (Operating System) release matrix, and guidance on how to correlate the various packages.

Mapping an NVMeoF volume may lead to service disruption if there were Add Appliances failures beforehand. The System Health-check detects a target port group issue that may result in a service disruption while mapping an NVMeoF volume.

Attaching an empty NVMe enclosure may lead to an unexpected node reboot.

This article describes how to generate and gather the various PowerStore and other logs.

This article describes the PowerStore health check alert for Internal File Data Network Device Check on block-only appliances upgraded to PowerStoreOS 4.4.

This article describes the PowerStore alert for "Detected orphan snapshots."

The System Health Checks validation detected nonredundant initiators.

Systems running PowerStore OS older than 3.6.1.1 do not identify Samsung drives with part number (PN) 005648566.

This article provides an introduction to the PowerStore REST API, including practical usage examples and common errors.

An old management node IP may be assigned after primary M.2 replacement resulting in the node being unreachable from the management network.

As part of the Dell Future-Proof Program, customers can make claims against DELL TECHNOLOGIES POWERSTORE-POWERMAX DATA REDUCTION GUARANTEE TERMS AND CONDITIONS. These claims are made by submitting a support service request. This article outlines validation steps, remediation requirements, and how to submit a claim. In addition, it explains Data Reduction Ratio (DRR) and specifics about the guarantee requirements.

Using the PowerStore CLI to import a certificate string that has new line characters "\n" may fail due to the way the shell interprets special characters.

PowerStore PowerDoctor has detected one or more volumes that are stuck in the Destroying state.

The LDAP lookup for netgroup members on the SDNAS is case-sensitive, and does not support the domain name in the third column.

Benign error alerts are generated during volume import operations in PowerStore Manager.

The purpose of this KB is to provide generic guidance on how to handle blocked thread events.

The Daily Data Collection (Support Materials) is no longer running on a PowerStore appliance.

The consistent component Serial Numbers check performed by the System Health Checks detected a failure.

This KB explains how to manage VNX's unisphere using an LDAP user

The Pre-Upgrade Health Check (PUHC) script fails. The tar reports 'This does not look like a tar archive' and header errors, caused by the browser incorrectly decompressing the tar.gz file.