PowerFlex Software

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article details the procedure to troubleshoot power supply unit (PSU) issues that may arise on a PowerEdge Server.

This article explains how to troubleshoot PFX00102.0000210 - etcd quota exceeded diagnostic failure.

This article explains how to troubleshoot the alert PFX00056.0000001 - The Events and Alerts service is unavailable - NATS is down.

Post successful PFMP upgrade, the CloudLink (CL) Agents have duplicate entries in a connected and disconnected state.

[OpenManage Enterprise (OME) Power-Manager Plugin] Unable to retrieve the power information.

This KB will explain the manual procedure on the software side for a hard drive replacement if the Drive Replacement wizard does not work. It will explain the PowerFlex Software pre-requisite steps and how to add the drive back into the PowerFlex software.

How to remove an MDM entry for a PowerFlex system from an SDC configuration.

OS conversion for a Resource Group (RG) completes and causes DU when an MDM cluster has fewer virtual IPs than MDM DATA IPs.

Prior to PowerFlex Management Platform (PFMP) 4.8, OS conversions may fail with potential to impact data availability. Dell Technologies recommends upgrading to PowerFlex 4.8 prior to performing the OS conversions.

This KB explains how to perform the WSFC conversion at a high-level. It also covers converting an Oracle RAC environment from RDMs to shared VMDKs on NVMe/TCP, even though Oracle RAC does not require SCSI3‑PR. Oracle RAC can run on an SDC‑based VMFS datastore, but because PowerFlex does not support Clustered VMDK on SDC‑based VMFS, SCSI3‑PR‑dependent applications cannot use that configuration. Oracle RAC explanations are also high-level.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

PFMP-4.6.0-1256: Dell S5248 switch update.... OS10 stopped responding at System is loading.

This is used to identify the Service Tag (ST) or Serial Number (SN) when you are on an SSH terminal and not sure which iDRAC corresponds to it. Keep in mind that not all systems may have these commands pre-installed. You must install the required utilities or use a different method depending on your specific Linux distribution.

The issue occurs during PowerFlex Manager Platform (PFMP) cluster deployments where the customer security standards do not allow to use of the default UMASK value to 0022 and it is changed to some other value. CMO needs UMASK 022 for the helm charts to be set up.

PowerFlex Manager version 4.5, SO service node expansion fails when we select the SLES node as the reference node during the expansion.

Add Existing Service Fails with VXFM0004 or HTTP 500 Internal Server Error. After previously removing the Service from PFxM appliance, one (or more) nodes are in "Deployed" state. Expected status of the node after service removal from the appliance: Ready

Deployment of service using PowerFlex manager will not be successful because server-side interfaces are not configured with MTU-9216.

Back and restore fail with powerflex-composite-gui-xxxxxx-xxxx pod in a terminated state and the UI is unreachable.

When generating a troubleshooting bundle for a resource group with multiple CloudLink VMs, the logs for only the primary VM will be present in the bundle.

Windows Server 2022 (and newer) with Modern Standby-capable hardware can cause sporadic SDC disconnects and IO latency spikes (800-1100ms) on PowerFlex volumes. The root cause is Windows Modern Standby (S0 Low Power Idle / Connected Standby) periodically putting storage NICs into a low-power state, which drops all SDC-to-SDS TCP connections.

For security reasons it might be necessary to change the password for the root user on a VMware ESXi host after installation. This article provides guidance to change the root password for the VMware ESXi host using VMware vSphere Client, VMware ESXi shell command, and VMware ESXi host System Customization menu.

Dell PowerFlex Software remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell PowerFlex Appliance remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

PowerFlex: Customer Entitlement Verification Assist

This article explains how to troubleshoot the alert PFX00102.0000206) The disk space diagnostic failed.

This article explains how to troubleshoot the alert PFX00102.0000202. The PowerFlex management platform is in an unstable or unavailable state that might also affect access to PowerFlex Manager. If an additional database instance fails, it can result in data loss. Avoid making changes to PowerFlex Manager such as adding new users, resource groups, and more because it might not be saved as expected.

This article explains how to troubleshoot the alert PFX00102.0000204 - The internal DNS lookup diagnostic failed.

This article explains how to troubleshoot the alert PFX00102.0000203 - The etcd performance diagnostic failed.

How to replace an NVDIMM in a PowerEdge server or PowerFlex Appliance.