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Unisphere and Solutions Enabler 9.x software are unable to manage V4 array models. The 9.x versions of the software cannot detect PowerMax model 2500 and model 8500 arrays.
Updated: May 19, 2026
ID: 000218791
Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.
Updated: May 10, 2026
ID: 000187496
Detailed procedure to upgrade Solutions Enabler and Unisphere for PowerMax.
Updated: June 26, 2026
ID: 000021788
Terminating snapshots showing Establish in Progress from SE/CLI/Unisphere query.
Updated: June 26, 2026
ID: 000228781
Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated: June 22, 2026
ID: 000185734
This article describes the procedure for users to get notifications of documents published on any product that has notification abilities.
Updated: June 10, 2026
ID: 000183044
This article describes how to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.
Updated: June 05, 2026
ID: 000021638
Effective Used Capacity is the best measure of utilization.
Updated: May 29, 2026
ID: 000190104
This article gives detailed steps to delete an SRDF pair that has a mixture of 'synchronized' and 'invalid' pair state.
Updated: May 21, 2026
ID: 000021881
SK Hynix PE8010 & PE8030 NVMe M.2 drives have been observed to report a PDR3 Event Code and failed status.
Updated: May 21, 2026
ID: 000225181
How to bring directors online using Solutions Enabler?
Updated: May 20, 2026
ID: 000008488
Solutions Enabler 10.x symclone action using logical device name fails with : The requested feature is not supported for this microcode or SYMAPI version
Updated: May 20, 2026
ID: 000223602
Recommendations for carrying out Proactive Healthchecks on PowerMax Array
Updated: May 19, 2026
ID: 000219791
SnapVX Snapshot linked device showing larger Exclusive Effective than expected
Updated: May 18, 2026
ID: 000213654
How to set SRDF or Metro preference for Witness protected groups.
Updated: May 16, 2026
ID: 000209777
Dell Solutions Enabler assigns user or group to authorization role StorageAdmin for a Storage Group fails with: One or more arguments are invalid.
Updated: May 16, 2026
ID: 000207564
VDM cannot load after a DataMover (DM) panic due to blocked threads, issue is when eNAS is running Version 8.1.15.401 and NFSv4 mounted filesystem.
Updated: May 15, 2026
ID: 000202531
symsnapvx terminate with -all_snapshot_names and -force options remove every snapshot for a device, however it was failed with error. An internal Snap, Clone, or Snapvx error has occurred. See the symapi log file and contact EMC.
Updated: May 13, 2026
ID: 000197112
How to perform storage performance analysis and sizing of ASP capacity and individual disks for an IBM i host system.
Updated: May 13, 2026
ID: 000196713
This KB article discusses how to create masking views through Solutions Enabler and Unisphere for PowerMax.
Updated: May 12, 2026
ID: 000438701
The Dell VMAX and PowerMax enterprise storage platform families support storage-based Non-Disruptive Migrations (NDM) to migrate business-critical host systems to new storage arrays without application downtime. With the release of the PowerMaxOS 5978.444.444 code family, NDM support is added for the IBMi host platform.
NOTE 1: For IBMi systems that also use Dell's native STM software toolkit (SRDF/TimeFinder Manager for IBMi), there are some additional considerations when the (optional) final step in the NDM process is done for a device-identity reset (unspoofing) of the migrated devices. Read the instructions provided below, prior to performing the identity reset!
NOTE 2: The device identity reset, also mentioned as an "unspoof" operation, has implications for the next initial program load (IPL) phase after the unspoof. Read further details below.
Updated: May 12, 2026
ID: 000193832
Symmetrix VMAX Diagnostic and Realtime performance collection not happening after changing the default STP location.
Updated: May 12, 2026
ID: 000192796
Authentication issues will occur if symauth is enabled and daemons are restarted, before user and group role mappings are defined.
Updated: May 11, 2026
ID: 000190652
The user is unable to view the CGs under the Local Consistency Group column after selecting device pairs in SRA.
Updated: May 10, 2026
ID: 000188325
How to allocate Storage to a host using SYMCLI.
Updated: May 10, 2026
ID: 000187271
This KB article provides an explanation of the storevntd Event ID 1513, "The Snapshot capacity for SRP has changed to <NN> percent."
Updated: May 09, 2026
ID: 000186036
Attempting to create an Open Replicator Session (ORS) on XtremIO (XIO) devices fails with the error, "An rcopy remote device discover error occurred."
Updated: May 07, 2026
ID: 000181071
This article provides step-by-step instructions to configure Solutions Enabler (SE) client/server setup for Embedded Management (eMGMT) in PowerMax V4 environments.
Updated: May 06, 2026
ID: 000395840
Dell PowerMaxOS, Dell PowerMax EEM, Dell Unisphere for PowerMax, Dell Unisphere for PowerMax Virtual Appliance, Dell Unisphere 360, Dell Solutions Enabler and Dell Solutions Enabler Virtual Appliance remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: April 22, 2026
ID: 000446607
This KB article is a list of technical documents and videos produced by Dell Technologies.
Updated: April 22, 2026
ID: 000182342