Articles
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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: March 16, 2026
ID: 000205512
Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>
Updated: January 16, 2026
ID: 000193323
This KB article describes an issue where Microsoft SQL Server (MSSQL) backups fail with "BACKUP DATABASE is terminating abnormally" error.
Updated: March 21, 2026
ID: 000080223
This article describes how to configure tape devices for PowerScale cluster nodes to avoid slow NetWorker Data Management Protocol (NDMP) backups.
Add specific tape devices to each node by limiting the devices used in a NetWorker 'Media Pool'.
Updated: March 20, 2026
ID: 000008836
This article provides details of how to set the number of parallel save streams to be used for an Isilon NetWorker Data Management Protocol (NDMP) multistream backup.
Updated: March 20, 2026
ID: 000013720
This KB article describes an issue for which NetWorker Module for Database Applications (NMDA) Sybase PIT restores of threshold backup fails.
Updated: March 20, 2026
ID: 000061657
This procedure allows verification of whether files in an incremental backup were selected based on valid modification times. Comparing OS‑level file mtime values with the nsavetime of the last full backup helps determine if file selection behavior is expected.
Updated: March 20, 2026
ID: 000012989
On the monitoring screen, the total amount shown is the sum of the last full backup and the incremental backup, while NMC reports only the incremental backup.
Updated: March 20, 2026
ID: 000080678
This article provides the steps required to create a local NetWorker user account that is only capable of performing NetWorker recovery actions from the NetWorker Management Console (NMC) or NetWorker Web User Interface (NWUI).
Updated: March 20, 2026
ID: 000157679
Parallel Save Streams (PSS) of a Windows directory (~250k files) completes, but nsrinfo only shows part of the files. Using -t with four nsavetime values and merging the results, yields a full list.
Updated: March 20, 2026
ID: 000437129
NetWorker Management Console presents several stale sessions, which prevents a good and reliable administration. It may also cause some slowness.
Updated: March 20, 2026
ID: 000055462
The NetWorker vProxy solution is used to protect the vSphere environment. The file-level restore (FLR) fails for all Virtual Machines (VM) with the signature length error. Data Domain self-signed CA certificate has expired. Renew Data Domain certificate as shown in Dell KB 198864.
Updated: March 20, 2026
ID: 000435404
NetWorker Module for Microsoft (NMM) 19.8 through 19.10.0.4 SQL Server Management Studio (SSMS) plugin issue for databases with diff backups
Updated: March 20, 2026
ID: 000440463
A Zimbra server on a Red Hat Hyper‑V Virtual Machine (VM) shows processor and memory exhaustion during backup. The VM becomes unresponsive and must be rebooted.
Updated: March 19, 2026
ID: 000170076
NetWorker 19.1 has introduced new options to the nsrclone command that allow for the use of filters similar to those used with mminfo. This article explains how to use this.
Updated: March 19, 2026
ID: 000013633
NetWorker: NVP-vProxy vmconfig tool fails when the vCenter user password contains special characters
This article explains an issue with the NetWorker vmconfig tool failing when the password contains special characters, and provides steps for working around this.
Updated: March 19, 2026
ID: 000013700
This article describes the procedure to determine what hosts call what physical devices by what name. This information is required for manual library reconfiguration, troubleshooting problems and for some specific scenarios.
Updated: March 19, 2026
ID: 000010299
This article provides a reference for the NetWorker Standard Jukebox Interface (SJI) utility SJISN and describes its use.
Updated: March 19, 2026
ID: 000010296
This article provides a reference for the NetWorker Small Computer System Interface (SCSI) inquire utility and describes its use.
Updated: March 19, 2026
ID: 000010758
NetWorker VMware Protection (NVP) Virtual Machine (VM) backups intermittently fail with the following error observed in the backup session log "Warning occurred while releasing writer resources: Error closing temp data file: Error closing file 'SAVESET_PATH' on Data Domain 'DD_HOSTNAME': [5029] RPC operation/function failure "
Updated: March 19, 2026
ID: 000225623
NetWorker Bare Metal Restore
Updated: March 19, 2026
ID: 000009679
The nsrclientfix command is used to detect client ID corruption as well as client IDs eligible for purging in the media database. It can also merge clients together in both the resource database and the media database.
This article is to explains how to run it manually with some additional details to take care.
Updated: March 19, 2026
ID: 000013736
The NetWorker Management Console (NMC) shows the error message "error:06065064:digital envelope routines:EVP_DecryptFinaI_ex:bad decrypt"
Updated: March 18, 2026
ID: 000031438
After installing the NetWorker Client software on a Linux system, services did not start returned error: nsr_shutdown: There are currently no running NetWorker processes.
Updated: March 18, 2026
ID: 000031405
The NetWorker Server software cannot be uninstalled following a failed installation of the NetWorker Server and NMC components, during which a rollback was triggered. As a result of the incomplete installation state, all subsequent attempts to uninstall the NetWorker software are also failing.
Updated: March 18, 2026
ID: 000440386
This article describes the best-practice methods for ensuring tape device name consistency for use in a NetWorker Datazone.
Updated: March 18, 2026
ID: 000010193
A License file has successfully been applied to a NetWorker server; however, the NetWorker Management Console's (NMC) Registration tab is still showing the server is in evaluation mode.
Updated: March 18, 2026
ID: 000199900
DAR-based restore for multiple files on NetApp failing with the following error: NDMP Service Error: Multiple src
Updated: March 17, 2026
ID: 000197363
A NetWorker licensing error appears in the NetWorker Management Console.
Warning NetWorker x/x/x, x:xx:xx PM registration Conversion of Flexera License to XML License failed. Contact the DELL Licensing Team to obtain a new XML License and update the licspec properties file. See the Licensing Guide for details.
Updated: March 17, 2026
ID: 000348333
Dell Networker remediation is available for Apache Tomcat vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: March 17, 2026
ID: 000440823