PowerEdge R7425

Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.

Leveraging the 'Reboot Required' filter and selecting all items in this filtered view results in the 'make compliant' job applying all non-compliant firmware components. An unexpected reboot of the target is seen as components that do require a restart are deployed to the target. The issue is only seen if selecting all objects and using the 'Reboot Required' filter. All other filters work as designed.

Dell Samsung PM893 SSDs with Firmware HJ55 or Earlier Experience Premature SMART Failures

New deployments of OpenManage Enterprise 4.4.0 are experiencing service failures after configuring the time zone for GMT +02:00 Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius. The issue is only seen on fresh deployment of OpenManage Enterprise (OME) 4.4.0 on Hyper-V. Deploying OpenManage Enterprise (OME) on other hypervisors is not impacted.

R7725, R6725, R7715, and R6715 the number of CPU Cores is not recognized correctly.

PowerEdge: Dell service support for end of industry production of 2.5" 15k RPM SAS hard drives

Dell Technologies advises against downgrading Hard Drive or SSD firmware, except in validated scenarios, due to unpredictable results and version reporting issues.

After a system restart, the Integrated Dell Remote Access Controller (iDRAC) may not display the Virtual Disk information intermittently.

Performing a "yum update" check for Red Hat Enterprise Linux or SuSE Linux for Enterprise Servers updates may fail due to improper iDRAC RPM in the Dell YUM repository on linux.dell.com.

PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.

DSU and SUU may not inventory any server components due to a crash caused in the invcol.exe module. Inventory Collector 24.09 and newer is no longer fully compatible with Windows Server 2016.

CPUs can be perceived to be hot while server is idle.

Various Dell enterprise products behave unexpectedly if IPMI is intentionally disabled from communicating between the operating system and iDRAC. This can be done by disabling the "In-band Management Interface" setting in BIOS System Security settings.

Dust or chemical contamination at the endface of a fiber optic LC connector or transceiver module impedes signaling. Dell engineering teams have verified cases in which a fully functional port appears to be a bad port because dirty optical connectors manifest as a port failing loop testing with acceptable power measurement levels. Cable connectors should be cleaned and when stored must be protected from dust particle or chemical contamination.

iDRAC Service Module (iSM) 5.4 and older versions fail to upload SupportAssist collections back to Dell. A "handshake API" error occurs. This upload feature has been deprecated due to the receiving servers at Dell had been decommissioned.

The Dell SS540 SAS solid state drive is reported as not correctly functioning.

PowerEdge servers with Emulex Fiber Channel (FC) driver version 12.01.12 may fail driver installation under Windows Defender Application Control (WDAC) Enforced Mode on Windows Server.

PowerEdge: Broadcom NXE devices with Driver 229.2.73 (SWB: Y7T4X) may report that the interfaces are missing in the operating system when secure boot is enabled.

In some instances, the firmware update job may fail to initiate when performing a firmware update through available iDRAC interfaces.

This article provides a step-by-step guide on how to remove and install a cooling fan on a Dell system. These instructions are applicable to both standard and high-performance fans. The guide covers the removal and installation of the cooling fan assembly.

In Windows Server 2025, when leveraging CPUs with more than 256 cores, the Broadcom BCM5720 fails to retrieve a DHCP address, leading to no network connectivity.

OpenManage Enterprise integration for VMware vCenter may fail to Unmanage hosts with error "UNMANAGE_REMOVE_MEL_FAILURE"

When a PS1010 or PS1030 NVMe SSD is installed, a PSOD may occur during production or gathering Operating System (OS) logs.

This article describes the different type of controllers and the ways in which they should be reseated.

OpenManage Enterprise version 4.1 entitlements feature will no longer work after October 2024 due to the decommissioning of legacy OAUTH APIs. Also, the standalone Dell License Manager application is end-of-life.

Warning messages regarding "icen_SetRxQueueFilter" and "Failed to add cloud filter" in ESXi 8 VMware VMkernel log.

NVIDIA Mellanox OpenFabrics Enterprise Distribution (OFED) 23.10-0.5.5.0 driver package does not show Red Hat Linux 9.3 as a supported Operating System (OS) version.

When editing a deployment template the 'Edit Components' screen is stuck with the 'Loading' animation. Also, when editing a compliance template the 'Template Details' screen is blank.

The article describes how to troubleshoot network connectivity issues for network cards.

Seagate Skybolt and SkyboltServoBP drive fails with medium format corrupted errors.