Articles
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Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.
Updated: February 16, 2026
ID: 000187496
Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated: April 06, 2026
ID: 000185734
NetWorker Snapshot Management (NSM) backups may fail with Error relinking snapvx snapshot to target: Unable to perform action Link on SnapVX snapshot, error SYMAPI_C_ACCESS_DENIED.
Updated: March 26, 2026
ID: 000024577
This KB article outlines how to zone WAN-COM ports on a single engine VPlex Metro.
Updated: March 06, 2026
ID: 000018930
AppSync cannot re-link to a mounted target device.
Updated: March 03, 2026
ID: 000052337
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: March 03, 2026
ID: 000132371
Dell Data Lakehouse and Dell Data Analytics Engine documentation
Updated: February 24, 2026
ID: 000223035
This article provides instructions on configuring Dell Data Lakehouse to fetch and apply access control rules from a specified URL using the Advanced Configuration settings in the Dell Data Lakehouse System Software UI.
Updated: February 19, 2026
ID: 000342568
This article explains how to promote Company Administrators.
Updated: February 18, 2026
ID: 000374126
This article explains Dell guidelines on company administrator assignment.
Updated: February 17, 2026
ID: 000379388
This article provides troubleshooting steps and resolution for the Dell Data Lakehouse System Software license consumption failure, which triggers the critical alert DDL_1002. The failure occurs due to internal issues. Follow the steps outlined in this article for resolving the issue, obtaining a valid License Activation Code, and re-registering the license. If the issue persists, collect a log bundle and escalate to the Dell Support team for further assistance.
Updated: February 09, 2026
ID: 000418917
This article provides troubleshooting steps and resolution for the Dell Data Lakehouse System Software license registration failure, which triggers the critical alert DDL_1001. The failure may occur due to internal issues or an invalid License Activation Code. Follow the steps outlined in this article for resolving the issue, including obtaining a valid License Activation Code, and re-registering the license. If the issue persists, collect a log bundle and escalate to the Dell Support team for further assistance.
Updated: February 09, 2026
ID: 000414737
The Dell Data Lakehouse (DDLH) 1.7 system software license is not registered. This triggers a Warning (DDL_1011) alert that requires immediate action to register the license.
Updated: February 05, 2026
ID: 000414699
When PowerPath for Windows version 6.1 is installed on Windows Server 2016, validation alerts indicate that many drivers have dates earlier than the OS, because the PowerPath release predates the OS.
Updated: February 03, 2026
ID: 000062991
This KB article is a list of technical documents and videos produced by Dell Technologies.
Updated: January 29, 2026
ID: 000182342
This article provides troubleshooting steps and resolution for Dell Data Lakehouse overutilized, which triggers the critical alert DDL_1004. Follow the steps outlined in this article to resolve the issue.
Updated: January 29, 2026
ID: 000418935
This article provides links to several Dell Community pages.
Updated: January 07, 2026
ID: 000127879
All the masking view information is visible in SYMCLI. The customer is unable to see the masking view information for all local arrays. Within Unisphere, none of the array masking view details are visible.
Updated: January 06, 2026
ID: 000061535
Intermittent failures saving a file in a username expanded home directory when the computer account also connects to the share but cannot find the file.
Updated: December 16, 2025
ID: 000079025
Explains how to enable SNMP notifications in Unisphere for VMAX, configure the ViPR Storage Resource Manager (SRM) server IP and port, select alert severity, and activate the alert policy.
Updated: December 09, 2025
ID: 000022539
This article provides instructions for decrypting an encrypted TLS key to resolve format errors during Dell Data Processing Engine configuration.
Updated: December 04, 2025
ID: 000343383
This article discusses the three pieces of information that a Dell Technical Support Engineer requires in order to log in to Dell Data Lakehouse remotely as the dvpower user. This procedure is a hard requirement from Dell Data Lakehouse (DDLH) 1.4 and later. From that version, access to kubectl commands has been restricted in the rsc service pod.
Updated: December 04, 2025
ID: 000364908
This article provides guidance on updating customer data on the Service Requests (SRs) or accounts. It outlines what changes can be made by customers and the account team, as well as steps for modifying information and setting up Service Request notifications.
Updated: November 04, 2025
ID: 000228006
Unisphere for VMAX: Server-0 component fails to initialize and shuts down.
Updated: September 23, 2025
ID: 000064074
Dell Data Lakehouse System Software remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: September 09, 2025
ID: 000270236
DSA-2025-184: Security Update for Dell Data Lakehouse Multiple Third-Party Component Vulnerabilities
Dell Data Lakehouse remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: September 09, 2025
ID: 000308929
Dell Data Lakehouse remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: August 19, 2025
ID: 000356822
Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems.
Updated: July 24, 2025
ID: 000123384
Isilon/PowerScale node panics with the following stack:
panic @ time 1636820409.559, thread 0xfffff80b615e8000: Fatal trap 12: page fault while in kernel mode
Within the stack you see:
kernel:lki_shrink_lazy_queue+0x439
kernel:lin_lock_deltaread_lock_loss_probe+0x120
Updated: July 07, 2025
ID: 000194064
If the SAVED_SNAPSETS option has been applied to a zDP VDG, the EIP0257W message may be displayed when the persistent copy limit is not reached.
Updated: May 15, 2025
ID: 000183520