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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: March 02, 2026
ID: 000205512
Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>
Updated: January 16, 2026
ID: 000193323
The NetWorker Virtual Edition (NVE) Installation Manager (AVI) web page is not accessible. This KB describes how to troubleshoot and identify potential causes.
Updated: March 03, 2026
ID: 000213100
This article explains how to enable core dump (Linux and UNIX) and crash dump (Windows) capture on Linux, UNIX, and Windows systems.
Updated: March 03, 2026
ID: 000022391
This KB provides an overview of how to troubleshoot network-related issues between NetWorker systems.
Updated: March 03, 2026
ID: 000202820
This article provides information about how to use the NetWorker Remote Procedure Call (RPC) command nsrrpcinfo.
Updated: March 03, 2026
ID: 000078517
This KB provides a general overview of NetWorker services and ports.
Updated: March 03, 2026
ID: 000204031
If the source backup volume has save sets with retention set to "forever" NetWorker UIs, do not offer the required "Archive Clone" pool as the clone destination pool and clone would fail.
Updated: March 03, 2026
ID: 000434996
The NetWorker Management Console (NMC) server is configured with multiple network adapters.
Updated: March 03, 2026
ID: 000403207
VSR not being used when there is no change in the vProxy save set since last job. Incremental backups for some Virtual Machines (VM) complete quickly. Cloning fails to use VSR and creates a full copy.
Updated: March 03, 2026
ID: 000218545
NetWorker is configured with a Virtual Tape Library (VTL). NetWorker is reporting "Unable to find a cleaning slot in jukebox"
Updated: March 03, 2026
ID: 000099927
How to configure Systems Applications and Products Intelligent Query (SAP IQ) Database with NetWorker Module for Databases and Applications (NMDA) version 19.x.
Updated: March 03, 2026
ID: 000219292
NetWorker is configured to backup Azure Virtual Machine (VM) snapshots. During the backup workflow, successful Azure VM disk backups are performed; however, the 'Azure' save set fails.
Updated: March 03, 2026
ID: 000386101
NMDA DB2 LOAD with COPY YES fails, logging load and partition errors in db2diag.log
Updated: March 03, 2026
ID: 000228611
The `ddbmdb2adutil LOG` command is slow to update the retrieved log.
Updated: March 03, 2026
ID: 000228704
NMDA DB2 backup fail "NSR error Unable to backup <DATABASE> database due to backup request failure, SQLCODE : -2428, SQL2428N The backup operation did not complete because an error was encountered while the backup utility was retrieving the log files. ."
Updated: March 03, 2026
ID: 000228605
Creating a lockbox in the NMC failed with "The lockbox or cryptography library could not be found"
Updated: March 03, 2026
ID: 000228563
Visual C++ Redistributable 2013 End-of-Life used with NetWorker
Updated: March 03, 2026
ID: 000228027
NMDA Oracle backup is failing.
Updated: March 03, 2026
ID: 000227414
Newly installed NetWorker Module for Database Applications (NMDA) Oracle RMAN backup fails right away with "Failed to load Media Management Library.
Updated: March 03, 2026
ID: 000227412
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: March 03, 2026
ID: 000132371
All Windows clients backups are failing after NetWorker server rebooted, error: RPC client handle: A connection attempt failed because the connected party did not properly respond after a period of time, or established
connection failed because connected host has failed to respond.
Updated: March 02, 2026
ID: 000170558
NMC save set browse does not show the last two weeks when using NMC to browse. The NMC server is 19.10.0.0 ->19.10.0.4
Updated: March 02, 2026
ID: 000226390
During installation of the NetWorker Management Console (NMC) server software on a standalone Windows host, the installer fails to connect to the NetWorker AUTHC server. The error reported is "Unable to verify Authentication Server's hostname and/or port." There are no communication issues between the two hosts.
Updated: March 02, 2026
ID: 000079071
A NetWorker server is configured with Simple Network Management Protocol (SNMP) traps using the nsrtrap command. The command is set on the backup action with "On Failure." After upgrading to 19.11.x from a previous release, the traps receiver only receives a nwServerNotification, the failedActionNotification is no longer received.
Updated: March 02, 2026
ID: 000358806
External authentication (AD/LDAP) has been integrated with NetWorker. AD/LDAP users or groups have been integrated NetWorker roles; however an external user who has not been given any permissions in NetWorker can log in to NWUI and review the dashboard.
Updated: March 02, 2026
ID: 000252854
NetWorker Management Console (NMC) server backups fail on Red Hat 9.4+ server "nsrexecd Unable to spawn process 'savepsm.sh': No such file or directory savepsm.sh: Command not found"
Updated: March 02, 2026
ID: 000432408
LDAP over SSL (LDAPS) configuration fails to verify configuration.
Updated: March 02, 2026
ID: 000230728
NMDA Informix dbspace backup fails
Updated: March 02, 2026
ID: 000258440
Network Data Management Protocol (NDMP) backups with Greek characters do not display correctly in NetWorker Web User Interface (NWUI) - Browse Save Set. The correct names must display in NWUI in order to identify which data should be restored.
Updated: March 02, 2026
ID: 000433327